SHELLYN WILLIS

*** **** ***** ****** *** York, NY 10025 917-***-**** 917-***-**** acuq4i@r.postjobfree.com

PROFILE

Over 10 years of experience within a professional office environment

Excellent written and oral communication

Collaborate productively and respectfully with management, staff, and visitors

EXPERIENCE

Administration for Children’s Services, Intern, New York, NY 03/16 - Present

Maintain employee record files through system database; tracking Vacation/Sick time accrual

File employee records into permanent filing system

Assist in other departments as needed

Human Resources Administration, Intern, New York, NY 10/15 – 03/16

Assisted clients with filling out their benefit forms

Assisted clients with the use of scanners to upload required documents

Filed out client data cards and collate the files; entered record codes into data base system

Carolinas Hospital System, Florence, SC, Receptionist, Florence, SC 02/14 – 04/14

Worked with payroll manager on the Differential Reports; handled research for discrepancies

Assisted clients and employees with payroll issues

Answered phones and directed calls to appropriate staff members

Honda of South Carolina, Vehicle Quality Specialist, Timmonsville, SC 08/02 – 03/09

Inspected personal watercrafts and ATV’s according to HSC guidelines to prevent outgoing product defects

Compiled daily data from VIN and HIN cards

Created procedure manuals for each inspection stations for ISO regulations

Made recommendation to assemble parts in house versus warehouse thus saving via cost reduction

BlueCross BlueShield of SC, Data Entry Clerk, Florence, SC 01/01 - 12/02

Performed data entry for all insurance claims; successfully handled challenging claims

Maintained details of daily documentation records

EZ-Pass PRWT, Svcs. Inc., Data Entry Clerk, Staten Island, NY 12/98 - 09/99

Insured authenticity of personal and commercial checks for data entry

Reviewed credit card applications for pertinent information required to open new accounts and updated information on member’s accounts

Trained new employees of use of the Vector system to process all accounts

Reconciled daily work on manual settlement sheet and on Vector system

American Institute of CPA’s, Clerk-Typist III, Jersey City, NJ 09/92 - 05/97

Entered membership and subscription invoices, issued refunds, created monthly reports and internal memorandums as well as managed correspondence with clients

Scanned dues payments on the Optical Scanner Series 3; Screened telephone calls for manager

EDUCATION

Florence-Darlington Technical College, Florence, SC - Associate of Applied Science, September 2016

CAS Office Support Specialist Certification, May 2014

SKILLS

-People Skills, Listening Skills, Customer Focus, Problem Solve, Multi-line phone, 60 WPM

-Data Entry, Transcription, Medical Terminology, Copy, Fax, Scan

-Proficient in Microsoft Office Suite: Word, Excel, PowerPoint, Access and Outlook, Internet

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