Project Manager Management

MAURO NOGUEIRA

641-***-**** *************@*****.***

PMO & PROJECT MANAGER

Accomplished and quick learner IT project manager with 13 years of experience in Telecom industry, IT infrastructure Architecture, and systems integration. PMP certified team leader with proven ability to coordinate software development teams in IT governance, project planning and control, and requirements management. Experienced in PMO management (90 simultaneous running projects).

Portfolio Management Project Planning & Management Budget & Schedule Management Project Scope Project Execution Risk Management Communications Dashboard & KPI Design Executive Presentations Strategy Definition Development Team Engagement Waterfall & Agile/Scrum Consulting

Languages: PL/SQL, Unix Shell Script, R, Java, C Builder, Borland Delphi, Visual Basic, VBA

Databases: Oracle, MySQL, Interbase, Firebird, MS SQL Server, PostgreSQL

Process: PMI, Lean Six Sigma, ITIL, COBIT, Waterfall, Scrum, SDLC, SOX, CMMI, ITSM, Change Management, SLM

Tools: Billing Telecom (Atlys, Geneva, OPSC), Quality (Merant PVCS, Merant Test Director, Merant Quality Center, Test Link, Mantis), ERP (SAP, Oracle EBS), MS Office, MS Project, MS Visio, DevOps

Platforms: MS Windows, Linux (Ubuntu, Red Hat, Suse, Debian), Unix (Sun Solaris, HPUX, QNX), OS X

PROFESSIONAL EXPERIENCE

CAREER NOTE: Completing on-campus studies and currently taking distance education courses to complete a Master's Degree in Computer Science (Available for full-time, W-2 employment).

NEXTEL TELECOMUNICACOES, Sao Paulo, Brazil • 2014-2015

Project Management Office Manager (2015)

Oversaw 7 employees in development and structuring of project management office for IT infrastructure and operations portfolio of 90 projects. Provided weekly status reports and presentations, new project technical committee collaboration, vendor management, and department schedules and timesheets.

Delivered company and project visibility for all departmental engagements.

Created processes and policies for new project approval.

Designed online dashboard to improve communications and ensure project success.

Reduced average delivery time from 200 to 45 days.

Coordinated opening of 5 new stores and increased department members from 10 to 40.

Promoted from consultant to junior manager after 8 months for superior service and performance.

Technologies: VBA, MS Excel, MS Project, HR Systems, MS Visio

IT Consultant (2014-2015)

Supervised IT Infrastructure Architecture (Data Center) department projects. Developed and presented projects, programs, and portfolio status reports.

Ensured successful delivery of billing system platform porting project, upgrading servers from HP-UX to Linux, and optimizing database and file system.

Created key performance indicators to ensure Lean Six Sigma requirements.

Technologies: VBA, MS Excel, MS Project, HR Systems, MS Visio

ATOS, Sao Paulo, Brazil • 2011-2014

IT Consultant

Managed team in project planning, execution, and monitoring. Assessed and launched business processes for new SAP functionalities, including timesheet, project, and contract management. Developed and implemented IT security and anti-fraud business processes.

Evaluated SOX requirements, and designed software development processes.

Technologies: VBA, MS Excel, MS Project, HR Systems

MAURO ALEXANDRE NOGUEIRA Page 2

641-***-**** *************@*****.***

VIVO, Sao Paulo, Brazil • 2007-2010

Senior Systems Analyst

Directed project management, including business requirements, functional and technical specifications, technical solutions, scheduling, and follow-up. Oversaw team in software development, legacy system support, SOX requirement processes, and software development.

Reduced daily average of backlogged troubleshooting tickets from 200 to 5 in 6 months.

Improved software delivery monthly average from 10 to 30.

Technologies: PL/SQL, Unix Shell Script, VBA, MS Excel, MS Project, HR Systems, SAP, Windows, Linux, Unix

DBA ENGENHARIA DE SISTEMAS, Sao Paulo, Brazil • 2005-2007

Senior Systems Analyst

Conducted software analysis and design for billing information system extractors. Delivered system integration of system and data migration project. Completed requirements mapping, identification, specification, and documentation for legacy system integration to post-paid billing system.

Technologies: PL/SQL, Unix Shell Script, VBA, MS Excel, MS Project, HR Systems, SAP, Windows, Linux, Unix

UNITECH, Sao Paulo, Brazil • 2005

System Analyst

Provided application development for telephone exchange access system. Built collectors and log processors for analysis. Led Linux, Oracle, Java, and HP-UX server administration.

Technologies: C Builder, Java, Oracle, Windows, Linux, Unix, Telephony exchange system

DBA ENGENHARIA DE SISTEMAS, Brasilia, Brazil • 2003-2005

Junior System Analyst

Delivered ongoing customer relationship management and post-paid troubleshooting, as well as system interface analysis and development, and systems integration.

Technologies: PL/SQL, Unix Shell Script, VBA, Oracle, MS Excel, Windows, Unix

EDUCATION

Master of Science in Computer Science

(In progress via distance education; expected completion June 2018)

Maharishi University of Management, Fairfield, Iowa

Key Courses (on campus): Modern Programming Practices; Algorithms; Leadership workshop; Big Data Analytics; Software Engineering (being Teaching Assistant); Enterprise Architecture

Bachelor of Computer Science (2003)

State University of Western Paraná, Cascavel, Brazil

CERTIFICATION

PMP - Project Manager Professional (2007)

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