Microsoft Office Sales

Kevin Desmond

*** **** ******, *********, **. *1834

Home: 978-***-**** - Cell: 978-***-**** : *************@*******.***

Career Focus

Results-oriented sales and marketing specialist with diversified experience in high tech, business, customer service, and contract manufacturing. Project management experience for a high-end start-up customer.

Summary of Skills

Salesforce,

Clear and articulate phone manner

Microsoft Office Suite

Excellent time management

Goldmine

Analytical problem solver

Ability to understand technical subjects and issues

Dependable

Accomplishments

In 2008 I sold the most filters ever in Erlab company history.

Professional Experience

Inside Sales

October 2011 to Current

ProPhotonix Inc. - Salem, N H

Primarily responsible for generating phone-based outbound calls to existing customers for residual sales of our existing products. Generate interest from new customers through my own marketing research using Data.com. Call and e-mail potential customers by showing them how our products will interface with their existing products. Use of Salesforce to sent e-mails, quotes, and list phone conversations. Use of Microsoft office suite. Use of our CRM systems, Alliance and Macpac.

Inside Sales

May 2011 to October 2011

Good Leads - Salem, N H

Primarily responsible for generating phone-based outbound calls to Telecom, Medical, and Business companies with the intent to set up appointments for a web conference for potential customers. Ability to make 100 calls or more a day.Knowledge of Linkedin, Data.com, and other venues sources for potential names to call. Ability to engage high level executives with technical knowledge of client companies abilities. Microsoft Office Suite, Lead Master CRM.

Inside Sales

February 2011 to April 2011

Newcastle Systems - Middleton, MA

Primarily responsible for generating phone-based outbound calls to distributors of Newcastle Systems with the intent of raising their awareness of Newcastle Systems. Troubleshoot all Newcastle Systems calls concerning Newcastle products. Create quotes for all requests for quotes from the Newcastle Systems website. Microsoft Office, Goldmine CRM.

Inside Sales

January 2010 to November 2010

Jazd Markets - Andover, MA

Primarily responsible for generating phone-based outbound B2B calls with the intent of selling cost-effective advertising space on Jazd Markets unique B2B directories where the most qualified and informed buyers are making purchasing decisions.

Inside Sales

August 2006 to July 2009

Erlab Inc. - Rowley, MA

Contacting new and current customers using the Erlab database. Sales of filters for their ductless fume hoods. Sending quotes to customers. Developing leads at trade shows. Technical support for all of Erlab's products. Entering questionaires for lab evaluations. Answering all inquires though phone calls, e-mail, and Erlab's website. Microsoft Office Suite, Salesedge CRM, Skype.

Business Sales Support

December 2001 to April 2006

Cingular Wireless - Wilmington, MA

Support corporate sales staff with any corporate customer issue. Field all e-mails, calls, or visits of corporate customers and resolve all customer issues, including billing, rate plans, equipment, and technical questions. Order equipment, accessories, liability changes, and run credit checks. All issues were dealt with professionally and with the highest customer service in mind. Telegence,Compass, and Siebel skills.

Marketing Research Analyst

October 2000 to June 2001

DataCon - Burlington, MA

Industry research, competitive and financial analysis of Medical and Military markets. Direct mail campaign, Create, writes and edits website, and company press releases. Redesign website and collateral to market business capabilities. Provide the salesforce with potential customers in Medical and Military markets. Microsoft Office Suite

Marketing Research Analyst

January 1988 to October 2000

Celestica - Portsmouth, N H

Project Management experience with a start up customer. Competitive and financial analysis on local and international emerging technology companies. Create, set up and maintain Lotus Notes Database on emerging technology companies. Marketing Communication duties: Site custromer readiness and evaluation, customer surveys, customer presentations, coordinate and create press releases and advertising. Microsoft Office Suite, Lotus Notes, Manman CRM.

Education

Bachelor of Science : Marketing, 2011

Franklin Pierce College - Salem, N H, USA

I graduated with high honors.

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