Accounts Payable Customer Service

Phone: 936-***-****

Email:***********@*****.***

Rena Muniz

Accounts Payable Specialist

Technically skilled accounts payable specialist responsible for processing over 6 thousand invoices per month. Excellent attention to detail coupled with strong organizational skills ensures a streamlined and efficient payment process. Proven ability to maintain precise records and proficient in a number of accounting applications. A hard worker with strong vendor relations and communication skills.

A competent professional with more than 6 years experience in a demanding accounts payable role. Close attention to detail and problem-solving skills result in a significant reduction in transaction issues. Proactive approach evident in extensive upgrade of control procedures and improved audit results. Proven ability to establish good working relationships with diverse vendors and service providers.

Extensive experience of the full cycle accounts payable process in a high volume manufacturing environment. Accustomed to accurately processing over 4 thousand payments per month and providing a variety of financial reports. In-depth knowledge of accounting programs including Oracle, SAP, Peoplesoft, Catalyst, and QuickBooks. Recognized as a hard worker who is driven to exceed performance targets and contribute to company profitability.

2008-2014 BNY Mellon(SourceNet Solutions)/Cognizant Technology

Lauren Prescott 211 Quality Circle College Station, 77842979-***-****

Accounts Payable Specialist II

Responsible for client/vendor accounts payable accounts. Invoice processing, (including Canadian and French) Non PO (purchase orders) and PO 2 way and 3 way.

Vendors main point of contact with any account payable issues on account, work one on one with all their vendors from invoice submission until invoice payment.

Classifies, codes, and posts balances.

Responsible for checking invoice accuracy, amounts, dates, names, taxes and required information.

Assisting vendors with setting up their accounts with vendor maintenance.

Perform month end account analysis.

Negotiate payment terms with vendors/suppliers.

Trained in processing invoices with GL coding.

Work call center (responsible for inbound and out bound calls).

Worked special projects such as converting vendors to ACH payments.

Conduced pre-audits on processed invoices. Perform quality audit on previous days posting.

One of 4 employees trained by SourceNet, working one on one with clients to help transition them to Electronic Billing, EDI (Electronic Data Interchange) and RDU (Receivable Document Upload).

Responsible for creating electronic billing templates (Excel, CSV, and XML spreadsheets) .

2007-2008 West Corporation (American Express) Bryan, TX Randy Walker 3101 University Drive East Bryan, TX 77802 979-***-**** Ambassador (Customer Care Representative)

Provided Extraordinary Customer Service.

Recipient of the Quarterly Incentive Bonus for meeting and exceeding goals set by West. Corp..

Member of the Mentorship Program.

Maintains a high level of security while accessing customer’s accounts.

Resolving customer issues with their statement, giving balances with due dates. Explaining customer statements in detail, providing technical support.

Maintaining accounts, such as updating personal demographics, taking payments, fixing any discrepancies with account, adding notes, or transferring customers to the appropriate department to help resolve customer’s issues.

2004-July 2007 Madisonville Little Dribblers Madisonville, TX

Donald Muniz P.O. Box 311 Bedias, TX 77831 936-***-****

Secretary

As the organization’s single-person word processing department, provided document management for 100-120 basketball players and 20 coaches, in areas of collecting, documenting, filing and tracking of personal information.

Processing and documenting fees paid by participants in the program.

Provided administrative support to the League President, in areas of scheduling events and document preparation.

Organizing fundraisers, obtaining sponsors and donations.

2002–2004 Madisonville Head Start Madisonville, TX

Judy Shrecenbacher 504 E. 27th Street Bryan, Tx. 77803 979-***-****

Office/Component Aide

Provided administrative support to the Director of Madisonville Head Start Center, with a demonstrated ability to improvise and meet demanding deadlines.

Plan and coordinate luncheons and develop presentations for related on and off-site meetings.

Direct business relations and distributions of company literature to stimulate client interest in attending the center.

Manage purchases, direct vendor relations, generate and maintain supply and food records.

Input student’s personal information (family demographics), medical information, physicals, medical allergies, medical conditions, and family medical history.

Comprise a semester progress report on students and at the end of the year enter all information to document the center over all progress report.

Coordinate and maintain student’s weekly attendance.

1995–2001 State of Texas (Wynne Unit) Huntsville, TX 3009 Hwy. 30 West Huntsville, TX 77340 936-***-****

Correctional Officer IV

Provide security of offenders.

Providing searches and seizures of illegal contraband of offenders.

Able to work in a stressful environment with little supervision.

Good communication skills with supervisors and other employees.

Technical Skills

Windows Vista, 7, Windows 8, Windows 8.1

Microsoft Office (Word, Excel, Powerpoint)

WebEx

10 Key Data Entry

Publisher, Photoshop, Outlook Express

Data entry and management

Knowledge of key accounting principles and procedures

Knowledge of IRS reporting rules

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