Customer Service Administrative Assistant

Ms. ARTI DESAI

** **** ******, ***-**** • Brampton • ON • L6T 4E8

647-***-**** (Home) 647-***-****(Cell) • acupz1@r.postjobfree.com

OBJECTIVE

Seeking an Admin. Assistant position making the most of extensive office management, communication, record –keeping and accounting skills to benefit the organization.

HIGHLIGHTS

Familiarity with the working & management protocols of corporate sector.

Adept executive & administrative support functions such as records managements, complaints handling & customer service.

Possesses excellent customer service, interpersonal & management skills

Familiar with Microsoft office programs like word processors, excel, spread sheets, databases, presentations & email. Proficient in Simply accounting sage 50, QuickBooks, Pro lane, Fenix,Ordex software

Performs routine clerical tasks like mailing, coping, faxing, filling & scanning

Comprehensive knowledge of accounting procedures and principles of GAAP, accounts payable, account receivable, payroll, general ledger posting, invoicing, taxation issues & regulatory compliance guidelines.

RELATED

EXPERIENCE

Accounts Receivable Clerk/Collection/Administrator June 2014 – April 2016

International Gifts Ltd., Mississauga, Canada

Generated sales receipt and posted all accounts receivable entries.

Prepared daily cash receipt and accurate monthly billing adjustments.

Respond to customer inquiries and issues regarding invoicing, claims and credit applications.

Follow up with customers seeking payments on outstanding invoices via email, fax and telephone.

Generated weekly aging reports and reviewed accounts to determine eligibility of orders for release and Prepared bank reconciliation statements.

Answering Phone calls and managed a time sheet created cheque to vendor & employee.

Customs Administrative Assistant (Co-op) March 2014 - May 2014

ITN LOGISTICS, Mississauga, Canada

Prepared all customs & freight invoice for import or export on software of fenix.

Take backup of documents for scanning and sent to client via email.

Recorded & Posted all customs transaction entries and matching their invoices

Deale with clients inquiries regarding charges of invoices via email and telephone.

Generated monthly GST Payable report & submitted with cheque.

Recorded & posted all Accounts Payable or receivable entries on software of pro lane and matching their invoices in accounts dept.

Receptionist Administrative Assistant April 2008 - March 2010

SUMANDEEP VIDYAPEETH UNIVERSITY, Vadodara, India

Obverses the meet & greet welcome policy all that visitors to our offices.

Assists the senior executive receptionist in drafting & typing memos, reports, chats & letters

Performs routine clerical tasks like mailing, coping, faxing, filling & scanning

Receives phone calls & responds to caller inquires, refer them or directs them to the appropriate person

Checks & appropriately responds to all e-mail correspondence that we receive at our offices.

WORK

EXPERIENCE

Accounts Payable Clerk / Bookkeeper (Volunteer) December 2013 – February 2014

BEST ACCOUNT CONSULTANTS, Mississauga, Canada

Recorded & posted all Accounts Payable entries and matching their invoices

Deale with vendor inquiries regarding payment of invoices via email and telephone.

Bank reconciliations and other GL reconciliations work.

Assisted with Month End and Year end closing activities.

Billings and AR related activities.

Senior Accountant January 2006 - March 2008

C.I. SHAH & CO. (C.A.), Vadodara, India

Supervised all aspects of an accounting function

Prepared tax computation & returns

Developed an accounting system for management of assets, liabilities & transaction

Prepared financial reports by collecting analyzing & summarizing account information

Generated monthly and annual reports

Reconciled bank statements

Junior Accountant August 2004 - December 2006

P.INDRAJIT & ASSOCIATES (C.A.), Vadodara, India

Maintained general ledger by transferring subsidiary account summaries

Balanced general ledger by preparing a trial balance, reconciling entries

Assisted with preparation & coordination of audit process

Monitored for full data accuracy in the automated payroll system

EDUCATION

1999-2004 Master’s Degree (Commerce) (Pursuit to CGA level-3)

M. S. University, Vadodara, India

COURSES

2014 Co-operative Education (Accounting)

St. Gabriel adult Learning Centre, Mississauga, ON

2016 Financial Accounting 1 (Enroll)

Sheridan College, Brampton, ON

REFERENCES Available upon request

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