Administrative Assistant
Resume:
Diana M. Albino
Houston, TX 77092
******@*******.***
Objective:
Determined individual with strong work ethics seeks a challenging career that will enable me to utilize my professional skills while contributing to a company’s success.
Computer Skills:
Microsoft Office Package: Microsoft Word, Microsoft Excel, Microsoft PowerPoint and Microsoft Outlook
Microsoft Operating Systems: Windows 9X, Windows 2000, Windows XP Professional, Windows 7.
Business Proficiencies:
Software: Timberline Accounting Software, Pro Business Payroll System, Eclipse, Great Plains, Ceridian, ADP, TrakQuip, Ceridian Dayforce, Baan ERP System, Oracle
I-expense, QIK-Res.
Professional Summary:
Managed Staffing/Southwest Airlines Houston, TX 10/2015 – 01/2016
Administrative Assistant
Contracted to provide administrative and secretarial support to Tech Ops Manager, Supervisors and employees:
Makes reservations for Managers, Supervisors and employees in QIK-Res and completes 4 part pass.
Opens and sorts all incoming mail and packages.
Monitors employee badges and sends employees to the Houston Airport System Badging Office and Customs Border Patrol Badging Office to renew or apply for a badge.
Orders uniforms from Cintas for new hires after probationary period.
Coordinates culture activities and events including holiday party, company picnic, etc.
Prepares documents which include memos, minutes, correspondence and reports.
Complete Technical Services/Kinder Morgan LaPorte, TX 09/2015 – 10/2015
Administrative Assistant
Contracted to provide administrative support to BOSTCO Office Manager and all office staff:
Screened and re-rerouted all phone calls, emails and mail to the appropriate employees and departments.
Greeted visitors and directed them to the appropriate employee or location.
Tracked all employees vacation, absences, and tardiness.
Maintained Outlook calendar and scheduled meetings and conferences.
Assisted operations and office staff with word/excel processing functions.
Kept personnel contact list up to date.
Flowserve Corporation Deer Park, TX 09/2014 – 07/2015
Administrative Assistant - Operations
Hired to provide administrative support and clerical duties to the General Manager, management team and all office staff:
Answered all incoming calls, welcomed customers/vendors and announced
guest that came to the facility with the highest level of professionalism.
Updated facility communications – display monitors and all display boards.
Processed expenses utilizing Oracle I-expense for General Manager, Shop Manager and all shop employees.
Maintained office equipment and supplies.
Entered all repair and warranty orders in Baan ERP System.
Reviewed purchase orders, contract reviews, costs and entered into Baan ERP system.
Initiated and sent out order acknowledgment letters to customers.
Monitored and issued security badges to all personnel and visitors.
Handled all incoming and outgoing mail.
Created accountability report for daily accountability meeting.
Scheduled meetings and trainings in the conference and training rooms.
Assisted in billing customer invoices in Baan ERP System when needed.
Entered payroll in ADP for hourly and salary employees on a bi-weekly basis.
Made collections calls to customers on past due log when needed.
National Construction Rentals Houston, TX 12/2012 – 08/2014
Office Administrator/Collector
Hired to perform a wide range of human resources, payroll, collections and other clerical duties. Provided administrative support to Regional Manager and other regional office staff:
Assisted in the processing of new hires including new hire paperwork, background checks, scheduled drug screenings and conducted new hire orientation.
Processed biweekly payroll for hourly, salary and piece rate employees utilizing Ceridian Dayforce, helped with benefit administration during open enrollment, maintained personnel files, and assisted regional employees with payroll, benefits and general questions and issues.
Reconciled purchase card statements monthly for all foremen in the regional offices.
Maintained office equipment and supplies.
Coordinated employee programs and activities including holiday potlucks, company picnics, holiday parties and Star of the Quarter.
Made travel arrangement for Regional Manager and all regional employees.
Initiated collection calls, researched billing and pricing issues, submitted credit memos to the corporate office, processed accounts for bad debt, approved or declined new orders for past due customers, processed payments by credit card or check by phone for COD customers and customers that have accounts, meets and exceeds collection goals.
Coordinated and conducted weekly safety meetings and trimester safety meetings for all regional employees.
Assisted in billing of customer invoices.
Issued Purchase Orders for branch purchases.
Helped in the coding of vendor invoices before they are entered for payment in Great Plains.
Gulfeagle Supply Houston, TX 2/2009 – 11/2012
Office Administrator
Hired to ensure a smooth operation of the Branch Office by assisting management with administrative support, accounts payable and receivable, employee benefits, personal records and general clerical duties:
Processed biweekly payroll utilizing Ceridian, helped with benefit administration during open enrollment, maintained personnel files, and assisted employees with payroll/benefit questions and issues.
Recruited for all branch positions, extended job offers, performed background checks and drug testing.
Reconciled petty cash and all cash draws on a weekly basis.
Made collections call to customers on A/R report.
Approved and submitted vendor invoices to the corporate office for payment and ensured accuracy of all customer invoices before they are sent out to customers.
Helped the sales floor by answering phones, taking orders and resolving customer/vendor issues.
Prepared and made daily bank deposits, monitored monthly branch budgets and made sure the branch is in compliance with OSHA requirements.
Wal-Mart Stores, Inc., Humble, TX 10/2008 – 2/2009
Customer Service Manager
Recruited to supervise cashiers to ensure that customer transactions are quickly and accurately processed:
Assisted cashiers and customer service associates with refunds, check approvals, layaway approvals, bankcard transactions, financial services transactions and associate discount purchase approvals.
Monitored and maintained appropriate cash levels in registers, podium and the front end change fund.
Directed Cashiers, Cart Pushers, People Greeters and Customer Service Desk Associates assignment to registers, areas and departments.
Ensured effective communication with customers to answer questions and provide requested assistance.
Scheduled and maintained break and lunch schedules.
Temp Work, Houston, TX 2008
Temp Agency
Contracted to handle various tasks and meet company deadlines which involved:
Answered incoming calls when receptionist was out to lunch or out of the office.
Screened qualified candidates for various positions including customer service representatives, executive and administrative assistants, receptionists, A/P and A/R processors, warehouse workers, payroll processors and pipeline technicians.
Assisted a temp agency in recruiting for oil and gas pipeline company as well as other companies.
Merchandised various different grocery store items in Randall’s.
Ensured display was merchandised according to plan-o-gram.
BJ McGlone & Co., Inc., Edison, NJ 2004 – 2007
Office Administrator
Recruited to work with the Vice President of Finance to perform day to day office operation with included:
Scheduled and coordinated meetings, conferences, appointments (personal and professional), company events and other similar activities.
Made travel arrangements.
Operated a personal computer to compose correspondence and memorandum to clients and employees.
Screened Vice President of Finances mail, email and phone calls.
Oversee V/P of Finance calendar which included personal and professional events and appointments.
Kept and updated finance records and expense reports in excel spreadsheets.
Created Power Point presentations as needed.
Recruited, extended job offers, performed background checks and administered/communicated company policies and procedures.
Performed employee evaluations and salary merits.
Processed payroll weekly for union and non-union employees utilizing Timberline.
Tekmark Global Solutions, Edison, NJ 2001 – 2004
Payroll Coordinator
Directed the semi-weekly payroll process for both W-2 and 1099 consultants utilizing
Pro Business Payroll System:
Processed two weekly union payrolls for electrical contractors.
Reconciled payrolls after they are processed.
Resolved Payroll/Billing discrepancies.
Summarized and processed both weekly and monthly union reports.
Occupational License or Certification:
Transportation Worker Identification Credential License (TWIC)
Expires: October 16, 2020
Education:
Associates Degree in Business Management
Ashworth University – Norcross, GA
GPA: 3.75
Graduated: January 2010
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