Customer Service Higher Secondary

K.BHAVANI

+91-740******* Mail: acupp7@r.postjobfree.com

OBJECTIVE:

To work in growth - oriented organisation and to obtain a very challenging position that will utilize my expertise, education and background, expand knowledge, and offer opportunities for organization, professional and personal growth.

ACADEMIC QUALIFICATION:

B.Com (General) in Valliammal College for women in 2014 with 61% which is affiliated by Madras University.

Higher secondary in Singaram Pillai Girls Higher Secondary School in 2011 with 70% affiliated by State Board.

Secondary School in Singaram Pillai Girls Higher Secondary School in 2009 with 70% affiliated by State Board.

PROFFESIONAL EXPERIENCE:

ORGANISATION : Digiscape Gallery

DESIGNATION : Administrator cum Educational Counsellor

DEPARTMENT : Admin & Counselling

DURATION : Dec 2014 to Mar 2016.

ROLES& RESPONSIBILITES:

Handling telephonic calls (both inbound & outbound) transferring into concern Department

Payment/fees collection & cash submission

Collect necessary data and Update them in system with excel

Maintaining Inward &Outward Register for courier

Collecting Bills & Verified and Passed to Accounts

House Keeping & Office Boy day to day work scheduling and checking

Preparing Letters ( i e) P.O, C.O, Visa Letter

Handling Mails to the customers

Maintenance stocks with Register and Purchasing

Interactive with student for counselling them to join

Scheduling interviews and report to HR

Handling Employees joining to resigning all activities eg: ( 'ee Code, Joining report, Personal Data, Appointment Letter, Relieving & Experience Letters)

Handling ESI & PF Claims

Handling Students Joining to course completion for all activities

Making arrangements for travelling

PROFFESIONAL EXPERIENCE:

ORGANISATION : Vyshnavi Dairy

DESIGNATION : Front office Trainee

DEPARTMENT : Receptionist

DURATION : Jun 2014 to Oct 2014.

TECHNICAL QUALIFICATION:

1. Tally (MIS) with Distinction

2. Typing in English (30 wpm)

OPERATING SYSTEMS:

Windows7 & Xp

PERSONAL STRENGTH:

Learning agility: Quick learner

People oriented: Customer service skills

Creating Ideas: Creativity

Motivating people

Self Motivated

Tolerance: Stress tolerance

Honesty and Integrity

Team Work Skills

PERSONAL PROFILE:

Name : K.Bhavani

Father’s name : G. Kumaraswamy

Sex : Female

Address : No.13, 41st street, G.K.M colony, Ch-82

D.O.B : 06.03.1994

Marital status : Single

Nationality : Indian

Language known : Tamil, English.

DECLARATION:

I hereby declare that the above details furnished are true to the best of my knowledge and belief.

Place: Chennai Yours Truly

Date: [K.BHAVANI]

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