Lashira Langston

Store Manager - Shiekh Shoes

Detroit, MI

acupki@r.postjobfree.com - 313-***-****

WORK EXPERIENCE

Store Manager

Shiekh Shoes - Detroit, MI - July 2012 to Present

Conducted store inventories once per quarter.

Generated repeat business through exceptional customer service. Implemented a new ordering process and identified poor work habits to improve process effectiveness.

Trained and developed new associates on POS system and key sales tactics. Completed profit and loss performance reports.

Reported to the district manager regarding all store and staff issues. Increased profits through effective sales training and troubleshooting profit loss areas. Scheduled and led weekly store meetings for all employees. Planned budgets and authorized payments and merchandise returns. Examined merchandise to verify that it was correctly priced and displayed. Hired, trained and evaluated personnel in sales and marketing. Instructed staff on appropriately handling difficult and complicated sales. Reordered inventory when it dropped below predetermined levels. Assigned employees to specific duties to best meet the needs of the store. Managed staff of 7 sales associates, 2 assistant managers. Counted cash drawers and made bank deposits.

Interviewed job candidates and made staffing decisions. Visual Merchandising

Inventory Control Specialist

Sales, Visual Merchandiser

Key Holder - Detroit, MI - October 2010 to July 2012 Counted cash drawers and made bank deposits.

Assigned employees to specific duties to best meet the needs of the store. Instructed staff on appropriately handling difficult and complicated sales. Examined merchandise to verify that it was correctly priced and displayed. Planned budgets and authorized payments and merchandise returns. Generated repeat business through exceptional customer service. Merchandise Floor Coordinator

AJ Wright - Oak Park, MI - February 2009 to October 2010 Assigned employees to specific duties to best meet the needs of the store. Instructed staff on appropriately handling difficult and complicated sales. Examined merchandise to verify that it was correctly priced and displayed. Implemented a new ordering process and identified poor work habits to improve process effectiveness.

Generated repeat business through exceptional customer service. Jewelry Department Manager

Value City Department Store - Westland, MI - June 2005 to December 2008 Assigned employees to specific duties to best meet the needs of the store. Managed sales associates

Reordered inventory when it dropped below predetermined levels. Instructed staff on appropriately handling difficult and complicated sales. Examined merchandise to verify that it was correctly priced and displayed. Scheduled and led weekly store meetings for all employees. Completed profit and loss performance reports.

Reported to the store manager regarding all store and staff issues.