nika m. williams

*** ******* ******* **., #*** Houston, Texas 77090 Mobile: 832-***-**** acupkh@r.postjobfree.com

Entry Level Banking Professional

Results driven professional with five (5+) years cashing handling experience is seeking an entry level banking position which will allow my exceptional customer service skills to help improve customer satisfaction and loyalty to the banking institution.

Wide knowledge of cash handling, bank deposits, balance ledger.

Excellent financial sales and problem solving skills.

Accepted and processed loan payments accurately, proficient with Microsoft Office products.

CORE STRENGTHS & SPECIALITIES

Attention to detail – detail oriented professional, able to manage large amounts of cash in a safe accurate manner.

Organizational Effectiveness – able to bring focus to the critical elements of Leadership, People, Work Processes & Systems that are tied to a strong work culture.

SUMMARY OF QUALIFICATIONS & WORK EXPERIENCE

Cash Store - tomball, Texas 04/2015 - Present

Assistant Store Manager

The CASH Store has more than 340 locations in 7-States. Act as Store Manager in the absence of the Store Manager. Responsible for processing cash advances, title loans, and installment loans. Educating customers on all product lines to include cash loans up to $3000.00 cash and/or installment loans up to $25,000. Maintain the confidentiality of customer records along with collection calls on overdue loans in addition to store opening and closing responsibilities.

Wendy’s Restaurant - Richardson, Texas 03/2011 – 07/2015

Cashier/Crew Member

Provided exceptional customer service by educating customer’s on the store products along with performing accurate cash handling transactions. Able to work with a diverse team that consistently met the store’s quarterly sales goals.

EDUCATION

High School Diploma Berkner High School Richardson, Texas

BS - Business Administration (06-2020) University of Phoenix Houston, Texas

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