Customer Service Microsoft Office

William Kahler

*** ********** ****, ********, ** 35630 256-***-**** acupgc@r.postjobfree.com

SUMMARY

Thirty years of experience in the aluminum extrusion industry.

COMPUTER SKILLS

Software

Pro-e Wildfire. 3D solid modeling software used for aluminum extrusion tooling design and integrated milling module. Virtual models are used in the manufacturing of this tooling using CNC equipment.

Microsoft Office including Word, Excel, Outlook, Access, and PowerPoint.

CAD programs including Autocad, Cadkey, and Image among others.

EXPERIENCE

Southern Stone Co., Birmingham, AL 1981 to 1986

Efficiency Engineer.

Developed strategies to improve productivity and reduce downtime for company plants.

Worked with plant managers to insure documentation in these areas was accurate and that the information was analyzed correctly in order to implement improvements.

Southeastern Extrusion and Tool, Inc. Florence, Al, 1986 to 1991

Head of Engineering Department

Managed die and tooling related designs in a timely manner to ensure manufacturing could meet promised deadlines.

Personally designed hundreds of hollow dies including innovative designs for difficult shapes.

Conducted inside support for extruder customers to solve any problems that may have resulted in the extrusion process.

Co-Owner and Co-Founder, Total Support Tooling Inc. Florence, AL, Sept, 1991 to present.

Founded in 1991. Manufacturer of aluminum extrusion dies and related tooling. 2014 sales = $2.4 million.

Developed new procedure for the manufacturing of extrusion solid and hollow dies.

Designed all challenging hollow and solid dies including high tongue ratio heat sinks and high breakage and difficult to extrude hollows and solids.

Trained employees in all plant areas including engineering and design, CNC manufacturing, and more.

Developed system to control plant production from onset of received orders through shipping and billing.

Customer Service including support of product in the field when necessary including aid in die repair. Would repair in house when necessary using CNC wire and milling machines.

Worked with press operators on sight to help with difficult extrusions.

Sales, inside and outside. Maintained relationships with customers.

Conducted presentations to new and current customers that included plans for teamwork between companies to better achieve goals.

EDUCATION

1975-1977

Albany Junior College, Albany, Ga.

1977-1980

Georgia Institute of Technology, Atlanta, Ga.

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