Customer Service Data Entry
Resume:
Melva Posey
Cypress, Texas 77429
PROFILE
Loyal, dependable professional who manages multiple task and works well under pressure. Have highly effective communication skills and interact well with others. Self-directed, team player, dedicated to achieving customer satisfaction as well as meeting or surpassing company expectations.
SUMMARY OF QUALIFICATIONS
• Over 10 years of customer service experience.
• Computer applications include, Microsoft Outlook, Microsoft Word, Publisher, and Excel.
• Utilization of standard office equipment; computer, facsimile, copier and scanner.
• Highly effective customer service and public relations skills.
• Honest, confident and hardworking; keen judgment and record of integrity and dependability.
• Congenial and enthusiastic; contributor to and supporter of team goal.
• Self-motivated, initiative, maintains a high level of energy.
• Eager to try new things and a quick learner.
• Transportation Worker Identification Credential
EMPLOYMENT HISTORY
Always Best Care, Spring Texas 2015 to Present
Home Health Aide
Provided personal care and assistance with incidental activities of daily living as assigned to patients/clients in the home setting and under the direction of an RN in accordance with applicable law and regulation, accepted practice and Always Best Care policies and procedures.
Wal-Mart 2015 to 2015
Tire & Lube Express Technician
Performed lube, oil and filter changes by draining and replacing oil and filter, reported all necessary repairs to service consultant. Installed completed oil change reminder sticker in vehicle.
Checked battery, tire air pressure, windshield fluid, transmission fluid, power steering fluid levels and refills as needed. Ensured that vehicle is clean and free of fluid residue or fingerprints.
Arc Document Solutions, Houston, TX 2014 to 2015
Large & Small Format Production Clerk
Communicated effectively with customers and co-workers. Followed guidelines set forth in standard operating procedures. Processes, comprehends, and follows detailed written and verbal instructions. Receives, processes, and maintains orders for copier and finishing services from individuals, departments, and prioritize work assignments based on such criteria as customer needs, work load and machine capabilities. Made suggestion's regarding paper, binding, and other options.
Toys R Us, Houston, TX 2013 to 2014
Assembler (Seasonal)
Assembled bicycles according to Toys "R" Us and manufacturer assembly instructions, and adhere to all safety regulations for merchandise sold assembled. Also performed routine maintenance, safety test on gears, brakes, and rims for smooth operation. Maintained a neat, organized work area free from debris and safety hazards.
Ricoh, Houston, TX 2008 to 2014
On-Site Customer Service Specialist/Delivery Driver
Responsible for data entry of opening for new files and time sensitive documents between Attorneys and secretaries of multiple Royston Rayzor Locations. Provided copy/print service, mail services, shipping of documents, receptionist assistance, daily Courthouse runs for filing and research. Assist in bank runs for cash withdrawals and deposits. Handled pick-up and delivery of jobs within a timely manner; keep accurate log of items received and delivered. And other office related tasks.
EDUCATION
Parkview Baptist School, Houston, Texas 1995
H.S. Diploma
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