Assistant Manager,Executive/Administrative Assistant, Human Resources

Amanda Martinez

***** ********* ****, **** ** ***49

Cell: 303-***-**** - ******.*.***********@*****.***

Professional Profile

Is a responsible administrative support professional with extensive experience in business and stressful environments.

Organized and detail-oriented with strengths in management and inventory control. Organized administrative

professional with hands-on experience supporting business areas such as accounting, database management and

human resources. Collaborative team player with strong communication, decision-making and time management

abilities.

Qualifications

Management Experience

Persistent, strive to finish and excel at all assigned Records maintenance

tasks Time Management

Able to work independently, require minimal Payroll Administrator

supervision Strong Communication

Creative, able to think outside the box Responsible

Military Spouse Audit preparation and reporting

Quick Learner Strong Leadership

Vast knowledge of QuickBooks and Microsoft Office Benefits Administration

Accurate and detailed Statistical reporting

Strong Organization

Relevant Experience

Ability to multi-task without compromising quality of work.

Able to achieve and improve sales expectations through research and training.

Improved department efficiency through implementation of strategic work flow and process improvements.

Experience

Assistant Manager/Manager

September 2015 to Current

Soma Intimates

Handles all Customer Service complaints and issues.

Helps with payroll and administrative duties.

Ensures performance and sales goals.

Motivates and provides training to employees.

Liaised directly with customers to meet needs and maintain satisfaction.

Managed office inventory and placed new supply orders.

Executive Assistant

April 2015 to June 2015

Universal Fidelity LP - Houston, TX

Managed the CEO\'s complex and frequently changing travel arrangements and coordinated the pre-planning of

trips.

Compiled and analyzed sales and marketing reports.

Managed external contacts for CEO and kept track of periodic communication needed for priority contacts.

Created expense reports, budgets and filing systems.

Conducted research to prepare, gather and proof briefing materials, agendas and decks for all executive-level

meetings.

Greeted visitors entering the office, determined the nature and purpose of visit and directed them to the

appropriate destination.

Processed travel expenses and reimbursements.

Supported the human resources department in the annual employee review process to manage performance merit

increases.

Frequently used word processing, spreadsheet, database and presentation software.

Lead Administrative Assistant

December 2014 to February 2015

Anderson WP, INC - Brookshire, TX

Coordinated work activities of subordinates and staff relating to employment, compensation, labor relations and

employee relations.

Handled understaffing, disputes, terminating employees and administering disciplinary procedures.

Managed two employees.

Entered numerical data into databases in a timely and accurate manner.

Conducted daily, weekly, and monthly inventory of supplies.

Scanned documentation and entered into the database.

Conducted training for new employees.

Obtained scanned records and uploaded them into the database.

Produced monthly reports using advanced Excel spreadsheet functions.

Night Auditor Night Manager

September 2014 to December 2014

Hyatt Place - Denver, CO

Communicated audit results to upper management through written reports and oral presentations.

Assisted customers in person and via telephone.

Provided an elevated customer experience to generate a loyal cliental.

Answered product questions with up-to-date knowledge of sales and store promotions.

Made and confirmed reservations.

Posted charges for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.

Computed bills, collected payments and made change for guests.

Annotated any deficiencies with computer systems, filing, or employee documentation.

Lead Administrative Assistant

May 2010 to June 2013

US Small Business Administration - Denver, CO

Create PowerPoint presentations and Excel documents

Provide budgeting inputs as well as audit various documents

Generate loan correspondence

Submit and approve time and attendance Managed Budgets ranging from $100,000 to $1,000,000

Enter personnel and payroll actions into the National Finance Center (NFC) system

Responsible for the training and management of two employees.

Education

December 2014

Metropolitan State University of Denver - Denver, CO

Bachelors of Science in Business Management

*Specialty in Business Law and international business

Coursework included Business Writing, Communications and Computer Science.

Skills

Assistant Manager/Manager duties, Administrative duties, Benefits Administration, Budgeting, Business Law, Business Management, Business Processes, Customer Service, Database Documentation, Employee Relations, Expense reports, Filing, Finance, Human Resources, International Business, Inventory, Labor Relations, Leadership, Marketing Materials, Excel, Microsoft Office, PowerPoint Presentations, Payroll, Personnel, QuickBooks, Research, Sales, Time Management, Travel Arrangements, Word Processing

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