Jagdeep Singh

Address: # ****/*, **. **. * , Gobind Nagar, Dabba Road, Ludhiana, Punjab

Contact: +91-988*******, 988-***-**** Email: acuovl@r.postjobfree.com / acuovl@r.postjobfree.com

IT/ ERP/Management Profile

Synopsis:

Dynamic & accomplished professional with 10+ years of versatile experience across diverse organizational domains

Currently functioning as Manager – IT/ ERP with Confidence Knitwear (Clothing Manufacturer), Ludhiana

Optimize resource utilization and manage day to day project activities in compliance to delivery schedules.

Review deliverables prior to passage to clients and implement methodologies for enforcement of project standards.

Well versed in Domain Server (AD, DNS, Group Policy), Exchange Server (Backup, Mailbox Trouble shooting), Firewall, Security System

Skilled in Strategic Planning, System / Network Administration, Infrastructure Management, Team Management.

Efficient Team Leader & Player, combining communication, interpersonal & problem solving skills with analytical, decision making and leadership capabilities to enhance organizational objectives.

Core Competencies:

IT Infrastructure Management Compliance Management

Project/ Program Management Quality Assurance

Troubleshooting/ Maintenance Client Relationship Management

Resource Optimization Cross Functional Team Coordination

Career Profile

Suraj Udyog Kanganwal, Ludhiana

IT Manager, Dec. 2013 till date

Handling Server 2008 with 40 Clients with 3 remote locations.

Handling ERP and solve users issues.

Maintance LAN, Wifi, Desktop’s and other IT equipments.

Installation, configuration & testing of equipments on specialized platforms

S.K Bikes Pvt. Ltd. (Cycle Manufacture Unit), Ludhiana

EDP Executive, Aug 2009 to Sep. 2013

Accountabilities:

Handling software Pioneer and Compass 360

Involved in installation/ support of 3 locations support for 80+ users

Installation, configure & troubleshoot secure LAN’s, WAN’s, R.F Links (TPLink Wireless Outdoor CPE

TL-WA5210G / Mikrotik Groove 5hn)

Savior Attendance Machine’s, CCTV (Hikvision DVR)

Ensure compliance to project delivery schedules and other SLA parameters

Troubleshoot network issues. Involved in installation & maintenance of adding/ terminating users, assigning rights/ access, resetting passwords

Define e-mail addresses, assessment/ reporting operational status, performing backups/ restores among others

Liaise with other system administrators to ensure stability of on-going interfaces between systems during upgrades and enhancements.

Involved in evaluation & implementation of security measures based on organizational policy and industry best practices

Approve & monitor IT budgets, priorities, standards, procedures and IT performance with regards to major projects

Coordinate activities related to transition of systems based on business requirements

Involved in planning, organization & evaluation of information systems & electronic data processing (EDP)

Develop & implement policies/ procedures for electronic data processing and computer systems

Godawri Hyundai, Ludhiana

EDP Executive, Nov. 2007 – Aug. 2009

Accountabilities:

Involved in maintenance of daily sales & monthly MIS reports; installed, configured, upgraded & troubleshot Windows Servers Version 2000/2003 Windows and Active directory Environment

Installed, configured, and maintained Windows monitored OS security problems, patches & fixes; applied OS, subsystem, application patches, fixes and upgrades

Performed disk maintenance (defrag, etc.); maintained data backups

Conducted equipment usage training sessions for end users

Focused on hardware repair; rendered data to Insurance, Sales and Service for Calling

Assigned rights/ permits to users for accessing files and directories.

Worked on HYUNDAI online software named GDMS

Involved in addition/ deletion/ modification of user account information and resetting of passwords

Designed & implemented systems, network configurations, network architecture including hardware/ software technology, site locations and integration of technologies

Identified areas of operation for upgrading equipments like Computer, Drop Cables (UTPHub, Switch and other related issues

Developed & wrote procedures for installation, use and troubleshooting of communications hardware & software

Ultima Solutions Pvt. Ltd. Noida

Hardware Networking Engg. (ITJ), June 2006 – Nov. 2007

Accountabilities:

Rendered technical support to Sahara clients and troubleshot network/ system related issues

Liaised with company headquarters with regard to customer & product requirements

Guided sales teams in highlighting organizational capabilities through qualitative technical presentations

Participated in trade shows & technical conferences

Maintained updated call sheet, literature and presentation files

Developed & maintained productive business relationship with external organizations

Involved in installation, configuration & testing of equipments on specialized platforms

Radhiaka Trading Company, Ludhiana

Hardware Networking Engg. Nov. 2004 – 2006

Accountabilities:

Assembling and trouble shooting of computers

Installation of server with clients and windows based clients

Looking for U.P.S. hubs & switches

Services of computer peripherals scanners and printers

Installation of new application third party software’s in the computers

Maintenance of whole LAN management system & Wi- Fi Networking

customer end services and supporting

Netway InfoTech, Ludhiana

Hardware Networking Engg. Nov. 2006 – 2003

Accountabilities:

Handled installation, configuration, Assembling, and troubleshooting

Installation of new application third party software’s in the computers

customer end services and supporting

Handling Internet Café with 10 bays

Education

Graduation, Punjab University

Professional Development

Diploma in Computer Hardware & networking

D.C.A / D.T.P / AutoCAD

MCSE Microsoft Certified System Engineer

MCSA Microsoft Certified System Administrator

MCP (Windows XP)

MS Windows Server 2003,2008 L2 training

RHCE Red Hat Certified Engineer

CCNA Cisco Certified Network Associate

IT Forte

Hardware: HP, IBM, Dell, & Intel based Server and Desktop platforms; Cisco 2500 Switches; Hardware VPN’s; HP Laser jets; Color Copier; Toshiba and Sony Laptops;

Software: Microsoft: Windows 2000 and 2003, Server. Office (97,2000,XP, 2003,2007); Visio, Publisher, Front Page, Power Point; XP; Symantec: PC Anywhere, Ghost, Antivirus, Utilities, McAfee Virus Scan; Adobe: Acrobat, Illustrator, Photoshop, Partition Magic; Adware, Spyware, Malware, Virus- Removal; ERP

Windows 2000, 2003, 2008 servers

Networking: TCP/IP, Wireless, DNS, DHCP

Date of Birth: 21st May 1982; Languages Known: English, Hindi and Punjabi

Reference: Available on Request

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