Sales Manager

Objective To be able to manage strategic and or baseline projects. To manage and determine the overall strategic direction and business contribution of the information systems function.

Experience Summary Over twenty-nine years experience in the computer industry. This includes: Project Managing,

supervising, analyzing, designing, developing, coding, testing, implementing, installing,

and training on various LAN/WAN networks.

Professional Accomplishments

SATCHER MOTOR COMPANY. 2003 to 2015

PC Systems Administrator /Internet Manager/Business Development Manager " held a number of different positions "

System Administration of the day-to-day activities including:

Managed user files and Email system

Order new equipment and software install as needed

Maintain connection to Ford Dealer Connection

Repair PC type workstations, and arranged to have repairs done on other equipment

Inventory Ordering " Automotive "

Went over current inventory and sales trends to determine future inventory

Training of Personnel.

Insured all employees were current with their training according Manufacture requirements

Network and Security issues I was able to correct:

Install infrastructure Cat5e and Fiber.

Setup Proxy Server / Firewall to limit and monitor network activity inbound and outbound.

Setup Sub Net to isolate servers and allow only the workstations that needed access.

Managed

Internet Manager day-to-day activities including:

Update Internet retail site

Contact all Internet customers to arrange possible sale via Email / Phone

Business Development Manager day-to-day activities including (Before Department Closed):

Managed all customer contact for the sales department.

Did all personnel management for this department.

COMPLETE COMPUTER SERVICES 1995 to 2003

Owner (At times we had 25 employees)

Network Design/Installation and Admin Support Company

Mostly for education, government and non-profit organizations

(Note: We did a couple of large network installations as a sub-contractor, the general contractor received payment and did not pay me.)

List of Primary Jobs Completed

Assisted in the Design and Installation of the BICSI training center located Focus Hope (Detroit)

Along with EDS and Focus Hope

Designed and Installed Fiber-Optic Infrastructure Detroit Public Schools

3M, Ameritech and Virtual Communications contracted us for Infrastructure design and installation in Murray Wright High and Pelham Middle school in Detroit Public Schools.

Key job elements included

Layout of classrooms and office areas.

Network and telephone wiring

3M Switch programming and installation

Testing and certifying the network and phone system

Installed Cisco Switches throughout Detroit Public Schools

Ameritech and Virtual Communications contracted us to change out 3COM switches with Cisco 4000 and 6000 series

Key job elements included

Schedual installation teams

Install relay racks and/or cabinets as needed.

Moving of the MC and IC rooms when required.

Confirm operations of the system after installation.

Status Reports

Infrastructure analysis of all Detroit Public Schools

Clover and Virtual Communications contracted us for a school-by-school analysis of the Infrastructure in Detroit Public Schools

Key job elements included

Design analysis worksheets

Coordinate analysis teams to complete all 263 schools on timely bases.

Turn-in status of work completed on daily reports.

Infrastructure design and Installation in over a dozen Detroit Public School

A number of companies contracted us for the Infrastructure in Detroit Public Schools.

Key job elements included

Layout of classrooms and office areas

Network and telephone wiring within center

T1 or ISDN connection to School Center Building.

Testing and certifying the network and phone system

City of Detroit Oracle Training Center

Millennium Investments contracted us for the design and installation of the training area

Key job elements included

Layout of classrooms and conference center

Network and telephone wiring within center

Fiber Optic connection to the City County Building

City of Detroit Empowerment Zone

Unlimited Solutions Inc. contracted us for the design and installation of the training area

Key job elements included

Install and configure NT Server with Back Office

Correct wiring problems

Install and configure Workstations

Setup user files

City of Detroit People Mover Center

Unlimited Solutions Inc. contracted us for the design and installation of the Server and Workstations

Key job elements included

Install and configure Database Servers on Novel Network

Install and configure Workstations (GroupWise workstations)

City of Detroit Adult Education Training Center

Unlimited Solutions Inc. and One Source contracted us for the design and installation of the training area

Key job elements included

Layout of classrooms and conference center

Network and telephone wiring within center

Install and configure NT Server

Install and configure Workstations

Automated Identification and Attendance System

Unlimited Solutions Inc. received a contract for a pilot program with Detroit Public Schools to install this in two high schools.

They ran into a problem with the project management, which resulted in contracting me to oversee the project

Key job elements included

Data Card system used for Staff and Student Identification (this was implemented in all 263 schools)

Trained personnel on the operations of the Data Card system

Set up schedule to ID all students and staff on a timely basis

Ordered all materials to complete and maintain the system

Repaired and/or setup service when system failed to operate correctly

Coordinate the corrections wiring of the two high schools to have five network and two telephone connections per classroom.

Load server and setup ghosting of workstations.

Install workstations in each classroom and office.

Instruct programming staff on software modifications.

Insure link AS400 to master station for downloading of Attendance file.

Create user and supervisor manuals for Attendance System (CompUTrack).

Conduct training of staff on the operation of attendance tracking software.

ENERGY ELECTRIC CABLE. 1994 to 1995

Data Processing Manager/Systems Administrator

In a UNIX (AIX) environment with a Novell, network TCP/IP with over 125 users national in nine locations connected with leased lines.

System Administration of the day-to-day activities including:

Managed user files and Email system

Ordered new equipment and software installed as needed

Wrote all user-requested reports of a special nature

Wrote script files to do end of month processes

Generated mailing labels for each locations sales department with the using FoxPro

Repaired PC type workstations, and arranged to have repairs done on other equipment

Assisted sales staff with design of networking for their customers (Note: EEC is a wire distributor;

whose customers are companies that install communications and electrical equipment)

Security issues I was able to correct in the short time contracted:

Modified contact manager so sales managers at each location could only change files that they are to manage, written in COBOL

Wrote menu system to include an operator class, so temporary operators had limited access to system, in COBOL.

Modified profiles so individuals logged in would only be able to see/run their applications approved per job title.

Changed the remote station to monitor sales staff login to only allow authorized sign-in

NEXUS SOFTWARE, INC. 1993 to 1994

Programmer/Analyst/Technician

Wrote modifications to sales tracking system in progress, and support C programs on a number of UNIX (SCO) and MSDOS based systems. Wrote custom terminal emulators for UNIX and WordPerfect to operate with the communication packages being used. Custom configured UNIX (SCO) or MSDOS systems to fit customer needs of a new system. Advised customers of system expansions needed when adding workstations or software to pre-existing systems. Ordered equipment from wholesales as needed for customer expansions and new installations. Assembled new systems installed operating systems UNIX (SCO) or MSDOS. Customer site installations of new systems and workstations network cabling Ethernet and serial concentrators. Went on sales calls when customer would need modifications to the software written in Progress. Completed the Masters class in Progress.

DATA IMAGING, INC. 1988 to 1993

Operations Manager

Programmer/Analyst/Technician

Was responsible for staffing of programming and sales departments. Wrote sales tracking system for sales department that run on BTOS/CTOS systems using PDS-Adept. Wrote an emulator for the Sharp 2170 for Chrysler Jeep Eagle Dealers that ran on BTOS/CTOS/MSDOS in PDS-Adept and PC-Adept. Managed the writing of retail systems and special programs as requested. Custom designed network systems for Unix BTOS/CTOS Novell using Windows workstations. Managed the installation of the networks, insuring the wiring and configuration of the system software was setup correctly. Arranged for training seminars on custom and/or packaged software. Evaluated new hardware and software to determine what to sell. Ordered all hardware and software. Company was a VAR. for Unisys a reseller for ReMACS (Restaurant Management Accounting System) and owns RJS (Retail Jewelry System).

MIDWEST VIDEO 1987 to 1988

System Specialist

Sales Representative

Sold computer systems with ELITE software (Accounting System for Video Stores) to existing stores. Sold complete new store package to people looking to open a video store. Arranged financing of new store (setup lease or assisted in finding loan). Trained new storeowners and clerks on computerized video store operations. Assisted in new store setup (store layout and video selection). Handled all support calls and hardware repair for sites that were using ELITE in our distribution area.

US ARMY 1984 to 1987

Operations & Intelligence

Assisted in writing operations for real life and field exercises. Made video training tapes on equipment operations. Trained and tested personnel in the area of readiness Did repair and upgrades as needed on office computers and equipment. Responsible for maintaining computerized filing system. Setup filing system at TACOM for the emergency operations center. Was trained in Computer Operations, Audio-Visual, Office Correspondence, Filing Systems and Financing.

Education Summary

U.S. Army Computer Operations (Note: Training on installation, repair, of hardware and configuration

of software packages)

Network configuration and design

Filing Systems (Note: Computerized Filing with Databases)

Audio-Visual (Note: Training on making instructional video tapes)

Office Correspondence, Financing (Note: Austin Pee State University)

Control Data Institute Computer Programming and Operations

Progress Technical Training Masters Course

A number of manufacturer classes on various products

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