waitress

CURRICULUM VITAE

DAMARIS WANGUI MAINA

+974-******* +974-******* ****@****-*.*** www.gala-h.com 1 of 3 DAMARIS CV 2016.doc

PERSONAL DATA

Nationality : Kenyan

Current Location : Doha

Date of Birth : 20/06/1986

Civil Status : Single

Languages Spoken : English, Kiswahili

Height/Weight : 5.8/60kg

Contacts : +974-********/+254*********

Email : ***************@*****.***

PERSONAL SUMMARY

Am dynamic, passionate and hardworking with experience in hospitality industry willing and helpful to assist and offer solutions when needed. Always smiling, approachable and cheerful with good skills and ability to work under minimal supervision or as a team. WORK EXPERIENCE

MELIA DOHA January 2015- Present

ROOM ATTENDANT/LAUNDRY ATTENDANT

5* Hotel in Doha Qatar with 317 guestroom, 8 F&B outlets, meeting facilities, recreation and spa. Reporting to Room Service Manager

Cleaning rooms

Refreshing guest amenities

Changing and refreshing beds

Vacuuming and thorough cleaning the carpet and all the corners

Vacuuming all the corridors

Delivering guest requests

Cleaning pantries

CURRICULUM VITAE

DAMARIS WANGUI MAINA

+974-******* +974-******* ****@****-*.*** www.gala-h.com 2 of 3 DAMARIS CV 2016.doc

Attend communication, briefings and training sessions as required by the housekeeping Manager, Training Manager, executive housekeeper. Getting updates from the housekeeping desk of guest arrivals, departures to clean and

Exchanging the dirty on new uniforms

Receiving the guest laundry and sending it for washing

Stock taking

Making sure that the laundry is clean

Arranging uniforms on the racks

Making the requisitions

Entering the records and keeping them

Kipepeo Hotel kenya June 2009–october 2011

Waitress outside catering

4* Hotel in Nairobi kenya with 200 guestroom, 8 F&B outlets, meeting facilities, recreation and spa.

Reporting to outside catering manager

Serve the customers as per the course order

Handles guest complaints and resolutions

Clearing of tables

Serving beverages

Explaining food to the customers

Knowing different types of coffee preferred by guest

Maintaining cleanliness in the dining areas

Assisting guest with special needs and kinds

Setting tables

Leading guest to their respective tables

Ensuring standards set by the organization are met

Replenishing of rooms during conference meeting

EDUCATION

2009 KIPEPEO HOTELS,KENYA IN TRAINING

Trainings:

General Safety & first aid training.

Handling guest complaint

Communication skills training

Time Management

Standard Grooming and Hygiene

Training program

Hospitality Leadership Skills

Development

Guest Relations

2001-2004 NDUMBERI HIGH SCHOOL

KENYA CERTIFICATE OF SECONDARY SCHOOL

CURRICULUM VITAE

DAMARIS WANGUI MAINA

+974-******* +974-******* ****@****-*.*** www.gala-h.com 3 of 3 DAMARIS CV 2016.doc

INTERESTS

Swimming, walking, reading, socialising, making new friends REFERIEES

MS. KIM

HUMAN RESOURCE

MELIA DOHA

MOBILE NO.+974********

MR.ADEL

ACCOUNTS

MELIA DOHA

MOBILE NO. +974********

MR. ABUL

LAUNDRY MANAGER

MELIA DOHA

MOBILE NO. +974********

Contact this candidate