Christopher E. Brandt

North Beach, MD ***** 410-***-**** acuoeu@r.postjobfree.com

linkedin.com/in/chrissbrandt

DIRECTOR OF OPERATIONS

Senior operations director with an extensive array of technical performance and organizational development achievements leading professionals and service delivery organizations to complete multi-million dollar projects and mission-critical goals in multiple countries. Accomplished U.S. Air Force veteran who was entrusted by the President of the United States to ensure flawless operation of global secure communications systems. Respected by C-level executives for being a persuasive communicator and a motivational human resources manager that instills a sense of pride among large teams of employees to accomplish overall project objectives.

KEY SKILLS

Human Resources IT Systems Modernization Change Management Financial Management Process Development

PROFESSIONAL EXPERIENCE

ORGANIZATIONAL DEVELOPMENT CONSULTANT, Washington D.C. 2014 - Present

Achieved goals for two high profile contracts with Pace Harmon and Clarendon Partners.

Led the consolidation of local telephone and Internet services for an international retail organization with 1,500 corporate, wholesale, and retail locations across the United States and Canada.

Entrusted as a strategic advisor for three companies regarding the modernization and installation of $82M in Unified Communication systems across 1,400 corporate offices, distribution centers, and retail locations.

Achievements:

Maximized the potential success of the technology consolidation by creating an in-depth change management and communication plan following the audit of existing services.

Managed RFP and finalized contract negotiations with telecommunications provider– saved the client $1.2M annually.

Successfully revamped change management processes through refinement of request development and presentation to the customer. Secured $6M of the requested $8M to complete the project.

Fostered a transparent project environment with the vendor, subcontractors and customer ensuring all deliverables and deadlines were met on time and on budget.

UNITED STATES AIR FORCE, Various Domestic and International Locations 1992-2014

Chief of Operations, Communications Branch (2013 – 2014)

Ensured seamless and reliable operation of 180 employees providing global, secure communications (voice, video, and data) capability to the President of the United States, Vice President, cabinet secretaries, and senior military leaders.

Achievements:

Improved the DoD’s management of the nuclear command and control center by analyzing and recommending performance enhancements to strengthen continuity of operations for over 100 employees in two locations.

Drastically reduced the amount of air cargo and passenger terminal safety incidents by diligently evaluating operating and training procedures to identify the cause of previous problems.

Enhanced the ground and airborne network communications system reliability by 33 percent by partnering with eight agencies to launch a three-stage process improvement plan.

Chief of Information Technology, Intelligence Support (2011 – 2013)

Directed 225 employees responsible ensuing optimal IT systems performance to support intelligence data collection and analysis for operations on the Korean peninsula.

Achievements:

Sustained primary intelligence collection for Korean theater of operations by effectively integrating 18 technical teams and managing an $800K annual budget.

Established a mechanism for two-fold expansion of intelligence collection, analysis and exploitation capabilities by closing 20 IT and physical infrastructure projects valued at over $35M.

Led 600 employees across three organizations through the first-ever organizational effectiveness inspection which resulted in 10 programs being benchmarked and the organization praised as the best seen to date.

Chief, Network Operations, Intelligence Support (2010 – 2011)

Protected the integrity of mission-critical IT systems responsible for intelligence data collection and analysis supporting military operations in Iraq and Afghanistan.

Achievements:

Counseled 275 employees that improved system uptime by 50 percent and raised system availability to 99 percent following an extensive Six Sigma process overhaul.

Enabled a 63 percent increase in intelligence collection capabilities without any additional manpower or technical resource needed. This was accomplished by leading the development and implementation of a reorganization plan to meet expanded requirements.

Reduced IT system upgrade install time for six major projects by 20 percent by implementing project management best practices.

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Director, Communications Systems, Air Control Branch (2008 – 2010)

Mentored and managed employees tasked with providing mobile long-range radar, radio, satellite and computer network capability for air defense activities supporting military operations in Iraq and Afghanistan.

Achievements:

Created a new organizational restructuring plan to better align sustainment functions to meet changing mission requirements. The plan became a standard operating process for addressing similar situations throughout the Air Force.

Effectively executed a $107K annual operations and maintenance budget.

Chief of Maintenance, Communications Branch (2006 – 2008)

Strengthened the operational efficiency of communications systems support the Air Force’s premier combat flying program in Europe while managing 50 employees.

Achievements:

Directed the professional development program managing the creation of curriculum, training of instructors and scheduling of 62 classes that improved the leadership, management and administrative skills of 1.5K employees.

Excelled at managing a $10M budget for 10 diverse digital and IP based technology upgrade projects that greatly improved voice, video and data reliability.

Manager, Air Traffic Control Systems (2003 – 2006)

Conceptualized innovative best practices to improve the performance of a six-person team supporting air traffic control radar systems at 17 Air Force installations in the U.S. and Central America.

Achievements:

Recognized for providing quality technical counsel regarding the installation of a new digital air traffic control radar system across 12 airfields.

Additional Experience (United States Air Force)

Manager, Airfield Systems (1999 – 2003)

Human Resources Specialist (1996 – 1999)

Lead Technician/Trainer, Radar Systems (1994 – 1996)

Technician, Mobile Radar Systems (1992 – 1994)

EDUCATION & TRAINING

Master of Arts, Organizational Leadership, American Military University, 2014

Bachelor of Arts, Management, American Military University, 2007

Associate of Arts, Electronic Systems Technology, Community College of the Air Force, 2003

John Maxwell Certified Leadership Speaker, Coach, Teacher, Trainer, 2015

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