Post Job Free

Resume

Sign in

Customer Service Office

Location:
Toronto, ON, Canada
Posted:
May 09, 2016

Contact this candidate

Resume:

PRANITA

***, ** ***** ****** ******, Scarborough, Toronto, Ontario, M1V5C5

Phone: 416-***-****, Email: acuo9o@r.postjobfree.com

HIGHLIGHTS OF QUALIFICATIONS:

Over 8 years of multi-faceted experience in handling Admin, Customer service & HR domain

Extensive experience in Office Management, Coordination, Customer Service, Vendors Management, Database Management and HR

Worked in fast paced environment using PeopleSoft, SharePoint, MS Office, Raiser’s Edge, Blackbaud, Bookmaster

LANGUAGES: English, Hindi, Punjabi & Urdu

EMPLOYMENT HISTORY:

Office Administrator - Sept.2015 –Till March 2016 - (Contract) Crohn’s and Colitis, Downtown-Toronto (National office)

Set up meetings, conferences, book calendars & organize travels for Senior Leadership Team

Complete Joining & Exit formalities in the recruitment process

Handle Reception and Customer Service

Printing of expense checks and financial statements for employees & vendors

Handle administrative tasks such as photocopying, faxing, filing and act as mailing clerk

Prepare reports, presentations & financial data using PeopleSoft, PowerPoint, MS Excel

Maintain the inventory and purchases of office supplies

Manage office maintenance, facilities, vendors, and refreshments for staff and guests

Review, Maintain & Coding of invoices for accounting

Coordinates off-site storage for National Office and shredding activities

Database management & tax receipting by using Raiser’s Edge, HKA, AKA, Blackbaud Sphere

Mgr. HR & Admin-2009 -May 2014-: Globe Capital Market (Financial Services)

Managed the attendance, customers, incoming and outgoing calls, mails, walk ins

Prepared and managed reports, presentations, using MS Office and MS excel

Coordinated and organized travel plans, Itinerary, organize training and maintained inventory

Responsible for recruitment and generalist HR role

Media Coordination for the company promotion

Asst. Mgr. Admin &HR -2008 – 2009 -: China Trust Commercial Bank

Maintained record of walk- ins, calls and understood the customer needs and informed them about Company products

Managed day to day appointments and resolved employee issues

Negotiated with Vendors & managed accounts along with other administrative functions

Prepare correspondences, reports, presentations, draft letters and documents

Managed the Payroll, Statutory and legal compliances,Trainings and Generalist HR functions

HR & Admin Executive-2006 - 2008 –: Bonanza Portfolio Ltd (Financial Services)

Recommended in hiring, selections, extended job offers, negotiated salaries, and prepared letters of offer, rejection letters, and on-boarding documents

Interdepartmental coordination with branches across the country

Establish and implement short and long-range departmental goals, objectives & policies

EDUCATIONAL QUALIFICATIONS

Masters in Business Administration in HR & Marketing- Apeejay School Of Management (2004-06)

Bachelors in Information & Technology (2000-03)



Contact this candidate