Customer Service Sales
Resume:
Cheryl Gher
Obetz, Ohio *****
acunmb@r.postjobfree.com
Summary
Sales Representative utilizing my exemplary client service skills, management skills and experience with sales goals.
Work Experience
Bartender
Ruby Hill Tavern
Obetz, Ohio
May 2007-September 2015
Increased sales by providing excellent customer service with knowledge of recipes and a WOW experience.
Responsible for preparing and serving food and beverage to customers, assists in implementing special events, inventory and purchases.
Administrative Assistant
Belasco Drilling Services
Columbus, Ohio
November 2006-March 2008
Evaluated office production, revised procedures and devised new forms in order to improve efficiency of workflow.
Assisted in managing office in the abscence of owner, prepared payroll, employee maintenance files, A/R and some A/P, handled all client communications, prepared and reported well logs to ODNR, as well as, filing, faxing, copying, purchasing of office supplies.
Bar Manager
Columbus Manneachor
Columbus, Ohio
January 2005-November 2006
Provided excellent customer service to members and their guests through knowledge and efficiency of recipes and menu.
Responsibilities included training of bar staff, providing support to all departments, inventory and purchases of bar supplies, cash management.
Office Clerk
United Parcel Service
Columbus, Ohio
November 1998-February 2004
Assisted dispatcher in the coordination of semi tractor/trailers to and from the hub, inventoried trailers in the yard, tracked trailers, obtained forecasting reports, prepared payroll.
Sales Representative
Restaurant Equippers
Columbus, Ohio
May 2000-March 2002
Assisted customers with the purchasing of restaurant equipment and smallwares. Listened to customer needs to provide them with the proper purchases. Acquired knowledge of all products to better assist the customers, arranged delivery of purchased equipment, prepared sales slips and received payments of products, followed up with customers to ensure satisfaction of purchases and timeliness of delivery.
Sales & Catering Manager
Aspen Inn
Columbus, Ohio
July 1996-May 2000
Sold banquet/meeting space and planned, organized and developed the food and beverage service, while meeting the customers expectations, as well as meeting and exceeding financial targets. This hands on role required me to be involved in the day to day operation including staff supervision and events management.
Sales & Catering Manager
Holiday Inn
Springfield, Ohio
May 1992-July 1996
Sold banquet/meeting space, as well as, overnight rooms. Planned menus in consultation with the chef, planning staff shifts, recruiting and training, organizing, leading and motivating the team, budgeting and monitoring spending, negotiating contracts with customers, and community involvement.
Education
Clark State Community College-Springfield, Ohio-Business Management
Columbus State Community College-Columbus, Ohio-Real Estate
Hondros College-Westerville, Ohio-Real Estate
Volunteer
1994-Organized the first neighborhood association in the city of Springfield, Ohio. Our goal was to provide resources and education to improve the neighbors quality of life. We were "Neighbors Helping Neighbors". Was recognized by the mayor for our efforts to improve the city.
References
Justin Price
Nancy Adams
Michele Crider
Wayne Owens
Monty White
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