Monica A. Clark

**** ********* ***.

Baltimore, MD. 21218

443-***-****

acunlz@r.postjobfree.com

Career Objective:

Office professional who answers a high volume of incoming calls while handling in-person inquiries from clients and colleagues. Flexible and hardworking with the drive to succeed.

Skills Summary:

Microsoft Office proficiency

Meticulous attention to detail

Results-oriented

Self-directed

Time management

Professional and mature

Strong problem solver

Advanced MS Office Suite knowledge

Resourceful

Dedicated team player

Strong interpersonal skills

Proofreading

Meeting planning

Report writing

Schedule management

Self-starter

Detailed meeting minutes

Workers' compensation knowledge

Employment History:

Seven Benn Department Manager August 2009 – September 2015

Managed a crew of 20+

Executed employee schedules

Assisted Customers

Event Planning

Handled all media and public relations inquiries.

Managed daily office operations and maintenance of equipment.

Made copies, sent faxes and handled all incoming and outgoing correspondence.

Goodwill Industries Storeroom Worker/Office Clerk May 2005 – August 2009

Responsible for receiving and processing donations.

Assisting customers

Answering phones

Other general customer service duties

Received and distributed faxes and mail in a timely manner.

Dispersed incoming mail to correct recipients throughout the office.

Shapiro & Dorman Secretary January 2003 – April 2005

Typing correspondences

Filing documents

Data-entry

Running errands

Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.

Maintained the front desk and reception area in a neat and organized fashion.

Served as central point of contact for all outside vendors needing to gain access to the building.

Dispersed incoming mail to correct recipients throughout the office.

Made copies, sent faxes and handled all incoming and outgoing correspondence.

Answered multi-line phones.

Education:

Occupational Skills Training Center Baltimore, MD. 2010

Certificate: Office Technology

Office Administration coursework

Coursework in Administrative Technology

Microsoft Office Applications Certificate

Coppin State College Baltimore, MD. 2003

B.A. Business Administration

Office Administration coursework

Business Writing seminar

Microsoft Office Applications Certificate

Coursework in Administrative Technology

Coursework in Human Resource Management and Business Administration

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