Jacqueline Litvak

*** *** ** ** ***** Unit C

Solana Beach, CA 92075

305-***-**** (mobile)

acun4j@r.postjobfree.com

Summary of Qualifications

** *****’ experience as Project Lead scheduling work and personnel, performing international on-site installations and troubleshooting with vendors, hardware support and telecom providers.

15 years’ experience in technical documentation including User Manuals, System and Product Specifications using Word, FrameMaker and Author-It.

6 years’ experience with object-oriented analysis and design, Rational Rose, Rhapsody, UML software design tools, and unit, integration and QA testing.

Familiar with JIRA, Perforce and SVN, Salesforce, Error Reporting and Logging tools.

Security Clearance: Interim Secret

CompTIA Certification: Security+

Education

B.S. Computer Science, Western Washington University, Bellingham, WA

Work Experience

Feb. 2015 – March 2016

Verimatrix, Inc.

Lead Technical Writer

Writing design and system documentation using FrameMaker, Author-It and MS Word for content security applications for pay-TV in an Agile environment. Projects include initial design documentation for new Graphical User Interface (GUI) User Guide, converting documents from FrameMaker and Word to Author-It, editing Knowledge Base articles for Salesforce and creating custom graphics using Visio and Paint.

Aug. 2014 – Jan. 2015

Maxwell Technologies

Sr. Embedded Engineer (Contract)

Writing embedded C code for Engine Starting Group control systems making ultra-capacitors to replace batteries in heavy equipment, trucks and buses. Working with PIC18 microprocessor and MPLab X IDE to develop ultra-capacitor solution to reliably crank semi-trucks in cold weather or when batteries are drained from repetitive starting or in-cab electric loads. Worked on updating C++ test code from Windows 98 to Windows 7 platform. Updated embedded C code for new DC-DC converter for Engine Starting Module. Writing embedded C code using MPLAB X IDE, and test programs in Visual Studio C/C++ and C# with Visual Studio 2012 and .NET 4.5.

Nov. 2013 – August 2014

Solekai Systems

Sr. Technical Writer (Contract)

Job duties include writing technical documentation such as User Guides, Installation Manuals and Test Plans for Smart Utility Networks using Microsoft Office and FrameMaker. Position ended when contract expired.

Sep. 2010 – Jun. 2013

Quake Global, Inc. San Diego, CA

Sr. Applications Engineer/Technical Writer

Customer Support for manufacturer of M2M communicators for multiple satellite and terrestrial networks that enable customers to track, monitor and control assets worldwide. Quoted, designed and wrote custom embedded applications in C using FreeRTOS. Resolved customer inquiries and issues and provided training to customers and company personnel. Familiar with ORBCOMM, Iridium, Inmarsat and GSM 2G/3G networks, RS-232, CAN (J1939 and CANOpen), GPS, DIO, ADC and LEO satellite communications. Technical liaison with Sales and Engineering teams. Provided equipment functionality and capability reports on competitive products in the market.

Jul. 2009 – Apr. 2010

Computer Science Corporation, San Diego, CA

Technical Writer (Contract)

Supported Space and Naval Warfare Command (SPAWAR) Systems Center, San Diego, by writing and editing technical product information for global network operations. Generated product/program documentation including technical design, configuration and architecture overviews, operation guidelines and procedures and test and installation validations. Ensured confidentiality of secret level military information, using Microsoft Office, Adobe and Visio. Position was eliminated due to lack of funding.

Feb. 2008 – Oct. 2008

Sezmi Corporation, Ft. Lauderdale, FL

Sr. Support Engineer/Technical Writer

Developed embedded object-oriented C++ code for consumer set top box product targeting embedded Linux platform with SQLite3 database. Developed Graphical User Interface (GUI) code for TIVO-like recording device. Supported QA testing and customer trials to detect and solve customer issues. Designed customer documentation for product release. Position was eliminated due to lack of funding.

Oct. 2006 – Feb. 2008

Literacy Volunteers of America

ESL Instructor (Contract)

Taught English as a Second Language and American Citizenship classes to immigrants.

Mar. 2002-Oct. 2006

Knight-Ridder Communications, Florida Keys Keynoter, Marathon, Florida

Software Engineer (Contract)

Software consultant for local newspaper, adding article archiving capabilities, debugging problems with current Perl code, adding other enhancements to web site, www.keynoter.com, and providing documentation of existing features. Work was done in Perl/Linux.

May 1998-Feb 2002

Svenska Spel, Visby and Stockholm, Sweden

Lead Software Engineer (Contract)

Designed and developed software for Swedish National Lottery to create Internet gaming site at www.svenskaspel.com. Developed server code (ISAPI Filters for MS IIS Server) utilizing multi-threaded applications and message queuing to create standard library routines. Wrote TCP/IP network device drivers to process point-of-sale (POS) video terminal input, created Oracle/SQL customer database using Pro C/C++ and wrote custom report and accounting software for video game terminals using XML. Projects developed using object-oriented Visual C++ for VMS and Unix.

Oct 1997-May 1998

Doctor Design Incorporated, San Diego, CA

Senior Design Engineer/Technical Writer

Developed real-time multi-threaded embedded device drivers and application software for product prototypes, such as satellite TV set top boxes and hand-held computers. Designed and implemented TCP/IP device driver and Board Support Package for wireless local area network (LAN) driver to Mitsubishi M32R processor. Development used Visual C++, Unix and pSOS embedded real-time operating system.

Jan. 1997-Oct.1997

General Instrument Corporation, San Diego, CA

Senior Software Engineer (Contract)

Developed new Graphic User Interface (GUI) modules for satellite TV set top box products using UNIX C/C++ and Perl to simplify and improve existing software for new product development.

1994-1997

Torrey Science Corporation, San Diego, CA

Member Technical Staff/Technical Writer

Developed embedded, real-time, multi-threaded software for hand-held satellite data communication devices using VxWorks embedded operating system and Motorola MC68340 32-bit processor. Developed on SPARC UNIX C with GNU compiler. Projects included serial RS-232 device driver and integration of Global Positioning System (GPS) hardware and software for custom flow monitoring, positioning, and resource tracking systems.

1989-1994

International Lottery and Totalizator Systems, Carlsbad, CA

Lead Engineer

Designed and developed real-time network communications software for international lottery and horse-racing applications. Developed and installed Local Area Network/Wide Area Network (LAN/WAN) software with X.25, HDLC, Ethernet, for point-of-sale video terminals and network management using VMS. Worked closely with international customers and telecom providers to design, develop, install, and train users for on-site custom application software. Customers included Swedish, Malaysian, Philippine, Papua New Guinea, Dominican Republic national lotteries, and British, Dutch and Swedish horse-racing associations.

1987-1989

General Instrument Corporation - VideoCipher Division, San Diego, CA

Senior Engineer

Designed and developed real-time network communications software for encrypted satellite television systems. Implemented multi-threaded, message-queuing software in VMS C to provide DECnet, X.25 and RS-232 asynchronous communications for Pay-Per-View products.

Contact this candidate