FRITZ VALENCHES, JR.

*** ***** ********** ****** *****: 570-***-****

Scranton, PA 18504 Email: acumws@r.postjobfree.com

Sales & Marketing Manager

A self-motivated professional with a superb work ethic and 15+ years of progressive sales management experience. Skilled in assimilating new approaches and concepts while maintaining focus on an overarching objective. Adept at working independently and within teams. Targeting Sales Manager, District/Regional Manager or similar roles that will allow for use of skills and provide opportunities to engage in challenging projects that drive professional growth.

Areas of Expertise

• Management Acumen

• Strategic Planning/Analysis

• Leadership Skills

• Time Management/Multitasking

• Successful Closing Tactics

• Teamwork & Motivation

• Integrity-Based Selling

• Documentation/Reporting

• Training & Development

Key Skills Assessment

Strategic Sales Skills – Develop and implement strategic and tactical sales and marketing avenues to aggressively develop major accounts.

Interpersonal Communication – Demonstrated ability to diplomatically interface with clients, colleagues and supervisors from various backgrounds; exhibits excellent verbal and written communication skills

Professional Experience

BOSCOV’S DEPARTMENT STORE, Scranton, PA 2009 – Present

Bedding Department Sales Trainer/Sales Representative

• I developed and implemented a weekly training session in order to achieve greater results in Premium and Ultra Premium bedding sales which resulted in a 17% increase in those categories

• Greet customers in a courteous and professional manner; help them to purchase quality home furnishings through casual interpersonal interaction paired with subtle suggestions

• Coordinate merchandise delivery in a timely and efficient manner to maintain high customer satisfaction levels

• Manage all aspects of showroom appearance; keep appearance clean and modern in an effort to garner revenue

• Redesigned bedding and furniture showrooms to showcase higher dollar furniture suites; helped Scranton store increase rank from #10 to #1 in bedding sales and # 15 to # 3 in volume for furniture sales; bedding sales increased by 5% and furniture sales increased by 17% in 2014

• Personal combined ranking for bedding and furniture sales volume is 23rd out of 160 salespeople for 2014 and 2015

• Ranked 15th of 160 sales personnel in Guardian fabric/leather protection sales for 2014 and 2015; also ranked 13th in mattress protection sales

• Ranked Top 3 in fine Oriental rug sales volume, Top 10 in sales volume for furniture and bedding sales, and Top 10 in sales volume of Crypton Fabric Protection warranty sales throughout the entire company

• Focus diligently on growing business while providing superlative customer service; guide customers using suggestive selling techniques to help them make the best choices within their budgetary parameters

• Named member of the Top Premium and Ultra Premium clubs for achieving bedding sales of $2K and up

SLEEPY’S: THE MATTRESS PROFESSIONALS, Dickson City, PA 2003 – 2009

Sales and Operations Manager

• Managed eight stores in the Northeast Pennsylvania Region, spanning from Dickson City to Quakertown PA

• Recruited and assisted in the training of salesforce in Northeastern Pa region

• Analyzed Sales People Metrics for my stores and implemented weekly training sessions to achieve greater success in these areas

Sales and Operations Manager (Continued)

• Mentored new employees by cultivating their closing skills and product knowledge; supervised Store and Sales Assistants collaboratively with other Sales Professionals

• Participated in sales closing processes and worked on daily “Team Opportunities”

• Managed a team of 25 Sales Professionals, monitoring daily sales and sales trends weekly and monthly

• Provided extensive training for new sales representatives, including closing techniques

• Watched daily deliveries via Siesta proprietary software and contacted dispatcher at warehouse to be proactive in circumnavigating any potential delivery issues

• Scheduled in-store sales training seminars to refine skills, gain new product knowledge and improve performance of Sales Professionals; topics covered new products that were about to premiere in-store

• Maintained awareness of the “bottom line” in order to exceed all established sales goals and objectives

• Ordered clearance stock for two outlet stores; handled over 300- 400 pieces of bedding within the facilities

• Opened a new store in a new market without the aid of traditional media advertising; self-promoted via fliers/brochures that were hand-delivered throughout the immediate vicinity

• Opened new Dickson City location and surpassed opening month sales goal by 91%

• Cultivated business, dramatically exceeding goals, selling over $1.4 million dollars gross business in the first year after opening Dickson City location; gross volume of all stores exceeded $15M

• Named as one of the top 10 salespeople in Northeastern Pennsylvania for Sleepy’s; covered over 52 regional stores

• Surpassed corporate goals provided by company home office for first two months after opening company’s Dickson City location; accounted for the volume from the previous month plus 10% along with tax and delivery fees; exceeded goals by driving team to close sales at higher dollar volume; trained and retrained personnel as needed

• Personally calculated inventory in the stores a few times per month

• Implemented and organized Tent Sales at various locations thru ought Northeastern Pa

• Delivered over $1M in product sales from 2005-2008; also named top Chattam & Wells brand salesperson in the Northeast Region that covered 52 stores; sold mattresses ranging in price from $3K to $6.5K

• Recognized as a “4.0 Writer” that averaged $4K in daily delivered merchandise and $20K weekly

• Consistently scored a perfect score of 100 on “secret shops” performed by the company

ADDITIONAL EXPERIENCE

• Home Furnishings Sales Consultant, Raymour & Flanigan, Scranton, PA (2001 – 2002)

• Showroom Manager/Sales Representative, Bradley-Lawless Pontiac/Nissan, Scranton, PA (1998 – 2001)

Education & Training

Certification, Mobile Electronics, Luzerne County Community College

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