Brunsta Satcher

**** ***** **. ***#*

Oxford, AL 36203

Cell 706-***-****

Email: acum4e@r.postjobfree.com

QUALITY MANAGER

Quality Manager with experience directing and overseeing quality assurance processes in an automotive manufacturing environment. Maintain specifications, produce statistical documentation and communicate with senior-level managers regarding quality issues. Provide supervision and training to quality team members. Sustain quality and compliance levels. Improve speed, quality and process development.

Quality experience includes performing needs assessments, establishing objectives and mission statements, observing performance to tasks, documenting findings, gathering appropriate documents to assess efficiency, analyzing processes and procedures, developing extensive proposals, scheduling projects, and developing cost analyses for implementation, training, and installation in accordance with ISO/TS 16949 Compliance.

Management experience includes providing overall direction, establishing guidelines, updating and rewriting training materials, scheduling time and assignments, recruiting, hiring, training, and developing alternative sources of revenue to enhance projects. Reduce scrap, rework and customer complaints.

SKILLS SUMMARY

QS-9000/ISO/TS16949 Compliance

Policy / Procedure Development

APQP/APQP Start-up

FMEA, RMA’s, SCARS, PPAP

Certified Lead Auditor and Trainer

Lean Manufacturing

Facilitated training and development in lean techniques

Six Sigma Black Belt (DMAIC, DFSS)

Languages: Html, Cold Fusion, and Visual Basic

Databases: Oracle, Sequel Server, Sap, and FoxPro

AutoCAD

Kaizen improvement

Value Stream Mapping/Process Mapping

Statistical Analysis

Safety Awareness / Training

Customer Relations

Manufacturing Operations

Operating Systems: Microsoft Windows NT, 98, XP and Vista Pro

Minitab statistical software

Software: Microsoft Office 2000 (Word, Excel, Access, PowerPoint, and Outlook), and Microsoft Project

EDUCATION/ TRAINING

2015, Master’s Degree: Behavior Science ( Family Development) Texas Tech University, Lubbock, Texas.

2006, Bachelor of Science: Criminal Justice Campbellsville University, Campbellsville, Kentucky

1991, Gadsden High School, Gadsden, Alabama

Six Sigma Black Belt Certification (AIAG)

Lead Auditor Certification (AIAG)

Lean Manufacturing (Honda Lock)

APQP Launch (Honda Manufacturing)

U.S. Army Training included:

Combat Lifesaver Training - Instructor / Trainer

Packaging of Hazardous Materials for Transportation - Basic Noncommissioned Officer

Primary Leadership Development - Ranger / Airborne

Outward Bound, Certified Trainer (Group Training as well as One-on-One)

CAREER HISTORY

Gulf Shore Assemblies Jan 2014 - Present

Quality Manager

Manage the development, implementation and adherence of quality control systems to maximize product reliability, meet on-time delivery standards and minimize cost for Honda Alabama Plant.

Develop and execute effective methods to manage product quality and production processes through lean manufacturing.

Ability to collect data, analyze systems and implement processes to fix problems, improve output and recognize cost saving opportunities reducing overall cost of scrap.

Create, document and implement inspection criteria and procedures for new product line and new model programs.

Apply total quality management (TQM) tools and approaches to analytical and reporting processes to CEO and upper management.

Diversified Machine Inc. Nov 2011 – Jan 2014

Sr. Quality Engineer/Program Manager

Coordinate and direct quality control program designed to ensure continuous production of products consistent with established standards using lean principles and TS 16949 compliance.

Develop and analyze statistical data and product specifications to determine present standards and establish proposed quality and reliability expectancy of finished product with PPAP, PFMEA, Control Plan and Process Control.

Act as direct support and customer contact for BMW, Ford, Mercedes, Chrysler and Continental Automotive.

Responsible for all customer concerns, drawings and design issues within current programs.

Participated in Lean improvement events

Extensive knowledge of the principles and practices of operations improvement and ability to work with all levels of the organization.

Contract Employment Feb 2009 – Nov 2011

Quality Engineer / Production Engineer at Yamaha (GAM) (Apr 2011- Nov 2011)

Development of new work instruction, process flow, PFMEA, Control Plans and production line methods for steel and Aluminum wheel line process and control measures to enhance quality product.

Prioritize work tasks, multi-task and maintain focus

Effectively manage multiple projects

Sr. Quality Engineer / Program Manager at Mergon Corp. (Nov 2010 – Mar 2011)

Direct Liaison for BMW, Dräxlmaier and Briggs and Stratton.

Completed PFMEA, PPAP, Control Plan, Process Plan, Process Control Development of new programs from start to finish using six sigma methods and TS standards.

In-depth knowledge of Six Sigma, Lean methods, office practices and procedures.

Received Award winning certificate for Quality Innovation Process for the F25 program from BMW South Carolina

Quality Manager at Simco Automotive (Aug 2010 – Nov 2010)

Direct liaison for Mercedes Side panel development process.

Develop company quality control procedures and Quality Manual for remote plant in Atlanta, GA.

Quality Manager at Thomson Plastics (Feb 2009 – Dec 2009)

Provide management and consulting services to clients in the areas of: lean manufacturing, project and program management, kaizen, performance metrics, plant layouts, supplier relationships, supplier agreements, make versus buy decisions, cost modeling, and gain sharing programs.

Responsible for the identification, development, validation and ongoing success of final assembly services provided on company products and products purchased and resold under the company’s name.

Developed PPAP and APQP standards according to customer regulation and ISO standards.

Managed 17 hourly associates along with 4 salary personnel.

Control Daily Rma and SCAR report Logs of customers returns.

Implement 5 why Concept for corrective action and containment to ensure all non-conforming product was not shipped to customers.

Preform Quality Audits weekly to ensure all quality checks and data are completed to maintain ISO Compliance.

Honda Lock Bremen, GA. Jan 2006 - Feb 2009

Sr. Quality Engineer I

Plan, coordinate, and direct quality control program designed to ensure continuous production of products consistent with established standards using lean principles and TS 16949 compliance.

Develop and analyze statistical data and product specifications to determine present standards and establish proposed quality and reliability expectancy of finished product with PPAP, PFMEA, Control Plan and Process Control.

Formulate and maintain quality control objectives and coordinates objectives with production procedures in cooperation with other plant managers to maximize product reliability and minimize costs.

Direct, through intermediate personnel, workers engaged in inspection and testing activities to ensure continuous control over materials, facilities, and products.

Plan, promote, and organize training activities related to product quality and reliability.

Investigate and adjust customer complaints regarding quality.

Develop Kaizen project to increase production rate from 102 parts per hour to 180 parts pre hour developed to help drive productivity and better organization.

Use AutoCAD for redesign of plant floor layout to improve turn around time at production line.

Key leader in charge of 25 hourly personnel along with 8 salary personnel.

Sustain quality and compliance levels.

Improve speed, quality and process development.

Reduce scrap and waste.

Product Action International May 2003 – Jan 2006

Sr. Quality Engineer

Direct and optimize quality assurance levels and carry out mission of producing quality assurance, reporting directly to the Plant Operations Manager.

Development and implementation of policies and procedures to ensure conformity to company specifications and TS 16949.

Work closely with Company VP and senior plant management team to enforce and maintain TS 16949 standards.

Develop and analyze statistical data and product specifications, establish quality protocols, participate in quality training and safety programs, and develop procedures and reports to capture statistical data.

Evaluate precision and accuracy of production equipment, testing, measurement and analytical equipment.

Develop control measure to lessen non-conforming parts during production with a training aid board to enhance conforming parts during production.

Train supervisors and hourly staff in quality testing procedures.

Responsible for 15 hourly associates and 3 salary associates.

Develop testing to ensure all new associates could perform all Quality Audits and check list during production.

MMUS Aug 2001 – May 2003

Quality Supervisor I

Utilize modern inspection techniques including the appropriate application of standard measurement tools, gauges, practicing proper use, observing limitations, and ensuring calibrations.

Apply the total range of assurance sciences including motivation, human factors, quality costs, audits, calibration, inspection, probability, hypotheses testing, design of experiments, reliability, and maintainability.

Implemented total quality management concepts and applications of statistical process control, flow charting, cause and effect drawings, Pareto analysis, histograms and scatter grams.

Perform non-destructive testing to detect discontinuities in components during material processing and development.

Develop training materials and information manuals for quality coordination and classes.

Teach quality tools class as part of in-service training program.

Responsible for 10 production line Quality Auditors.

Develop and format 5 why for customer concerns and returns for non-conforming parts according to ISO 9000.

US ARMY Jan 1993 – Jul 2001

Senior Enlisted Soldier (Jul 1997 – Jul 2001)

Served as senior enlisted soldier of Basic Combat Training Company consisting of 18 cadre, which trained approximately 240 Initial Entry Training Soldiers every 9-week cycle.

Provided continuous guidance, counseling and assistance to permanent party and Initial Entry Training Soldiers.

Served as Master Trainer; organized and directed Noncommissioned Officer Professional Development Program.

Supervised all company personnel, logistics and administration.

Squad Leader (Jan 1993 – Jul 1997)

Served as a Squad Leader of a Combat Engineer Company consisting of 230 soldiers.

AFFILIATIONS

ASQ (The American Society for Quality)

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