Human Resources, Administration

CAITLIN ANTUMA

**** **** **** **, ***********, MI 49426, 616-***-****, **************@*****.***

OBJECTIVE

To obtain a position in a dynamic organization in which I can grow and add value

EXPERIENCE

JUNE 2015 TO NOVEMBER 2015

Haworth

Holland, MI

STAFFING SPECIALIST

Managed intake and onboarding of all hourly new hires for North America, resulting in hiring of over 300 new employees

Facilitated pre-employment testing and interviews for prospective employees at each plant in Michigan

Participated in and helped plan large monthly job fairs at Haworth Headquarters drawing in approximately 140 candidates to each job fair

Audited and maintained HRIS system and documented all offers, conversations, etc.

Created and maintained advertising campaigns focusing on hiring of critical positions and resulting in many documented offers

Created and streamlined standard work processes for Staffing Specialist position

JANUARY 2015 TO MAY 2015

Manpower, Inc.

Lowell, MI

ONSITE MANAGER

Managed the 70+ contract employees at the client location on a day to day basis, including any payroll, employee relations, and disciplinary action necessary

Communicated effectively with supervisors and HR at the client location to determine best practices and implemented new systems of tracking contractors and turnover

Maintained an active pipeline of candidates for the client based on forecasted needs by utilizing online search platforms, marketing and advertising, job fairs, and relationships with local organizations

Conducted phone and in-person interviews daily to determine the best fit for the candidate and the client

Handled the on-boarding and orientations for each employee brought into the client location, including drug screening, criminal background checks, and employment verification

Developed and maintained the social media campaign for Manpower at the client location

Reduced the amount of turnover compared to prior year's seasonal ramp-up

Aided in the placement of 5+ permanent employees

Effectively documented all conversations, offers, disciplinary actions, etc.

JULY 2014 TO MAY 2015

Manpower, Inc.

Grand Rapids, MI

TALENT PLACEMENT SPECIALIST

Worked closely with the Talent Acquisition Specialists in house to recruit new and existing Manpower employees for over 30 different clients

Effectively interviewed and screened candidates to ensure a good fit for both the employee and the client, reducing turnover in many situations

Maintained open lines of communication between clients, management, and employees, and handled difficult client and employee situations with calm, decisive actions to reduce the impact of turnover on the client

Took responsibility for what became the one of the largest accounts at Manpower Kent County within the first 3 months of employment, resulting in the placement of 477 employees at a local distribution center during their peak season

Implemented streamlined organization in the documentation of employee records and created or further developed customized orientations for various Manpower clients

MAY 2013 TO NOVEMBER 2013

First American Mortgage Services

Cascade, MI

TITLE EXAMINER

Reviewed documentation regarding any liens, judgments, or prior loans on the borrower's property in order to clear the file, allowing the borrower to refinance their home.

Retained constant communication with the Loan Officer at Green Tree Servicing, LLC

Followed State and local guidelines for reconveyances and created new deeds based on the borrower's current vesting

Worked with the borrower to verify if any liens found during the title search were active, and provided accurate, clear communication regarding the title clearing process.

Prepared documentation for subordination agreements, obtained originals from borrower's prior lenders, and worked with lenders and city/state governments to obtain documentation proving the loan had been paid in full and the lien cancelled. If the loan was not repaid, worked with the borrower to pay any outstanding debts and provided documentation proving as such

Prepared closing instructions to ensure all necessary documents were in the file in order to protect the company from losing money on errors or lawsuits

J ULY 2007 TO JUNE 2010

Panera Bread Co.

Grand Haven, MI

MANAGER

Managed the team to create a memorable experience for every Panera Bread customer. Ensured the delivery of fast, friendly service, quality products, and a clean, safe, store environment.

Continuously met and exceeded standards set by prior year's sales, the management team, and the standards customers had come to expect from the brand.

Was the youngest employee in the franchise to be promoted to a Manager

EDUCATION

WINTER 2015- PRESENT

Grand Valley State University

Allendale, MI

SEEKING BACHELORS DEGREE

Studying Human Resources Management

4.0 GPA

2009 GRADUATE

Allendale Public High School

Allendale, MI

GENERAL STUDIES

Graduated with Honors

Senior Student Class President

Served on Student Council throughout High School

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