Objectives: To learn, expand my knowledge, develop and enhance my skills.

Qualification:

Well-developed leadership and decision making abilities

Learn quickly and prioritizes effectively

Strong mathematical aptitude and analytical abilities

Excellent listening, communication, drafting, computer, and strong critical thinking skills

Proficient in Microsoft Word, Excel, PowerPoint, Outlook

Proficient in QuickBooks

Education:

Global Academy Of America, Fairview, NJ 2/15- Present

Microsoft Office and QuickBooks

Montclair State University, Montclair, NJ 09/12 – 5/13

Major: Accounting

Hudson County Community College, Jersey City, NJ 01/09-05/12

Diploma, May 2012

Associate in Accounting

Professional Experience:

Hudson County Community College / LRC Jersey City, NJ 10/09- 05/13

Clerical Assistant (Learning Resource Center)

Trained staff to use online catalog

Processed and maintaining periodical files

Helped patrons located print and non-print resources

Registered new patrons and issue library card

Provided assistance with multimedia use

Answered questions and referred patrons to librarian

Checked books in and out using computer system

Faxed and made copies for patrons

Prepared books for binding

Stocked and shelved item

Patrolled the library and ensured rules are being followed

Wadadli Style Bakery & Restaurant Jersey City, NJ 06/08- 12/11

Cashier

Generated and forwarded the periodic cash reports to the higher officials

Trained new servers on how to create an excellent dining experience

Handled customer complaints and always ensured customers leaving with a smile

Greeted the customers

Transferred the food orders to preparation staff

Tallied the orders served and collected cash at the end of the day

Handled bank transaction

Exodus Financial Services Jersey City, NJ 09/07-06/09

Office Clerk

Processed the Accounts Payable and Receivable transaction

Assisted personnel during tax season

Trained new workers

Interacted with client

N.C.O Financial Services Airport Rd, Antigua 12/06-04/07

Customer Service Representative

Documented all call information according to standard operating procedures

Identified and escalate priority issues

Processed orders form and applications

Managed and resolved customer complaints

Provided customers with product and service information

Updated existing customer information

Answered calls

Handled customer inquiries by telephonically

Followed up customer calls where necessary

Completed call logs

Produced call reports

Interest and Activities

Volunteer at church functions

Community services (provide food to the Elderly, Clean the community, Donate school Supplies to the need)

MSU Accounting Society Meeting

EOF ( Education Opportunity Fund)

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