Darryl E. Sprowal

**** *. ********** **. *******, AZ 85298 623-***-**** aculhe@r.postjobfree.com

Proactive, technical professional with over 20 years' telecommunications

experience with or on AT&T, GTE, Nokia, Fujitsu, Alcatel-Lucent equipment.

LEC trained on installation, maintenance of telco lines/circuits, and cable

plant. Experience with residential and business clients, and their

telephony/data needs. Extensive experience in meeting or exceeding, long

and short term, project goals. Scheduling and conducting project meeting.

Seasoned in team supervision, providing the right tools and direction to

create a culture of performance, setting timelines and surpassing

expectations Expertise in work order administration. In-depth

troubleshooting, determining practical solutions to ensuring top quality

performance.

Skill Set highlights

Telecommunications Professional RF Switch/Field Technician Project

Manager PBX Equipment Installation Maintenance Technician Inside/Outside

Plant Estimator/Installation RFP/RFQ/RFI Preparation and Response Proposal

Implementation Estimator/Coordinator Project Team Leader Customer

Service/Client Relations Associate Field Service Break fix

experience Systems testing Troubleshooting QA/QC- Root-Cause Analysis SLA

driven, follow-on maintenance response Administrative Skills

Scheduling BOM, invoicing and other financial based duties Project Deadline

responsibility Provided needs analysis when required Documentation

preparation Work order triage prioritization Project-Start-Up through Turn-

over responsibility Site Surveys Demonstrated project leadership.

PROFESSIONAL EXPERIENCE

Ericsson RF Switch/Field Technician Phoenix, AZ 12/2013 to

3/2016

Switch Technician: Responsible for the installation, operation, and

maintenance of cell sites. Maintenance of peripheral equipment associated

with the Mobile Telephone Switching Office, (MTSO) voice and data

switching, communications. Knowledge and experience with the day to day

operation of 7750 and 7705 service routers. Coordination, of installation,

testing, and troubleshooting the transport and backhaul facilities,

including (Fiber, 10G, OC192, OC48, T3, T1, and DSO.) Responsible for

troubleshooting, upgrades, and initial implementation, on multiple vendor

platforms. Updated, daily logs, and composed clear and concise reports for

upper-level management. Maintained system documentation. Provided on-site

and remote support, during monthly on- call shifts. Provided break fix and

performance maintenance for field services west areas. (Arizona, New

Mexico, and Nevada.)

Followed the systems quality performance and integrity, standards.

Monitored performance and related, RF network elements of the LTE

components, service routers, multilayer switches. Familiar with equipment

manufactured by Lucent, Motorola, Nortel; Juniper, Lucent OMP, OMC-RAN NEMs

and SamB element. Experience, with Tellabs,5000,6000, and 8000, series

DACS,

Utilized, OEM technical documentation, MOPS, to provide Installation and

network connectivity testing, working with RF Engineering group. Completed,

contracted initial implementation, processed and tracked service and change

orders. Verified that correct, hardware, and software matched the

contracted requirements. Audited spare equipment reserves, blades, and

circuit cards. Performed hardware audit/ inventory, on Switch/field

location. Worked with Network Engineering to facilitate the implementation

of larger cross-functional network projects. Responsible for Repair &

Return shipping procedures. Routine maintenance & monitoring of Switches,

peripherals, -48V DC Power plants and inverters.

Darryl E. Sprowal 1892 E. Ravenswood Dr. Gilbert, AZ 85298

623-***-**** aculhe@r.postjobfree.com

Continued...

Responsible for the timely repair and documentation on all Trouble Tickets

and CSR's. Maintained MTSO facilities including Generators, HVAC, AC/DC

Power, & Access. Performed backup, and completed switch and cell site load

and version updates. Performed all cell site maintenance. Automatic/manual

optimization, antenna testing to document results and enable analysis.

Resolution of base station alarms and monitoring. Performed testing,

acceptance, punch list, and analysis of T1, T3, OC3. Completed conversion

from T-1 to Ethernet circuits installation. Familiar with Microwave,

Ethernet/IP systems, T1 interface devices, NIUs, Cisco routers, and

switches. Maintained, Digital Cross, and Physical Cross Connect, systems,

utilizing appropriate test equipment (T-BERD and circuit test equipment.

Ensured all power systems were fully functional which included performing

maintenance routines and alarm analysis. Checked and maintained, batteries,

rectifiers, and DC plant systems. Documented and made voltage adjustments

as needed. Responsible for proper maintenance/upkeep of the sites,

including buildings and grounds. Performed inspection of the tower area

and grounds comply with FAA/FCC-regulations. Scheduled, completed,

Preventative Maintenance Routines, as required for the site.

Performed maintenance of generator/transfer panel, PMI- routines, including

fault troubleshooting. Performed inspection of microwave systems,

including preventive/regular maintenance, alarms response to equipment

failures. Provided analysis, investigation of the waveguide, conducted

preventive, and annual maintenance on all radio equipment. Responsible for

fault isolation/ troubleshooting. Responsible for verification of outside

vendors quality and workmanship. Performed testing and acceptance of radio

and path alignment with tower crew.

APEX RF Technician. (Contractor) Phoenix, AZ

4/2012 -12/2013

Fundamental understanding of Wireless Networks. Perform necessary AC/DC

power analysis and measurements. Duties included troubleshooting,

repair/replacement, of components, to remove alarms/fault. Basic knowledge

of call processing schemes Including CDMA/UMTS/LTE. General understanding

of grounding system design testing and maintenance. Supported

interdepartmental objectives, which include preventative and remedial

maintenance. Installation, optimization, and integration of network

hardware and interconnect facilities.

Other responsibilities include maintenance and repair of base station

equipment and facilities . Responsible for testing and analyzing network

coverage to ensure contiguous network integrity, and service quality.

Updated daily logs with site-specific information; composing clear and

concise reports for system documentation; and performing audits as required

by local, regional, Performed preventative and remedial maintenance on all

base station and transmitter equipment. Completed installation and

optimization of same. Performed routine building and grounds maintenance

and inspections. Integrated Network hardware and interconnect facilities.

Verified network coverage areas, to ensure contiguous communication and

network integrity. Made recommendations to engineering for improving

network coverage and implement. Maintained inventories of test equipment,

at the base station, Switch locations. Updated daily logs with site-

specific information. Composed clear and concise reports for system

documentation.

Darryl E. Sprowal 1892 E. Ravenswood Dr. Gilbert, AZ 85298 623-

466-2885 aculhe@r.postjobfree.com

Continued...

Ericsson/Lucent/Nokia, integration, testing, and commissioning experience,

with UMTS and LTE. Connected T-1 and T-3 circuits to BTS, and extending via

microwave spans.

Installation of RF/ground/power/telecommunications cabling. Assembling of

equipment in

racks/cabinets, the plumbing of all RF, wiring, including, power, punching

down cabling, including Category 5/5E/6, cables as required. Interfaced

with control devices, via laptops, and,

I/O terminals. Supporting Base Transceiver, integration, and

commissioning. Microwave radio equipment install/turn-up. Documentation

of all activities, completion of client and company checklists, photos, and

test results, communicated to management electronically (emails, uploads to

FTP, Web Interface.)

Skyhawk (Contractor to MyCom) RF Survey Technician Mesa, AZ 6/2012 to

8/2012

Performed, prepared and submitted, site surveys of locations, in

preparation for the LTE, 4G upgrade. Documentation of the new and existing

facilities, including, determination of the proposed equipment placement,

photo document, sketches, and site preparation, for, AT&T, T-Mobile, and

Sprint, build outs.

Iridium Satellite (Contractor) Surveillance Technician Chandler, AZ

4/2012 to 6/2012

Responsible for Network Monitoring, for satellite communications systems,

task included, troubleshooting faults that occurred on the satellite phone,

voicemail, and data transmission systems. RF and telephony systems fault

detection and repair.

Kineticom (AT&T) RF Site Technician. Phoenix AZ 12/2009 to 11/2011

Leveraged 20+ year's technical and Project Management experience, working

for multiple firms throughout the US to oversee expert installations,

repair, and maintenance to ensure, turn-key, system implementation.

Collaborated with team members in ensuring projects were completed per

specs, on time, safely and with top quality.

Utilized knowledge of Ethernet-to-cell site technology, Tellabs, Lucent

SIAD installation/integration. Used RF various testing and measurement

equipment, devices, meters, to verify performance. Various hand tools, to

perform backhaul connections. Spearheaded project prioritization, time

management and work order administration in analyzing, wiring, re-

engineering and testing a diverse range of wireless and transmission

equipment. Verified, tested, and turned-up L1 and L2. Upgraded carriers to

next generation capacity with Lucent UMTS/LTE and e-Net expansion kits.

Performed installation for, Distributed Antenna System, wireless cell site

integration for both Arizona and New Mexico territories

Apex Systems RF Technician Phoenix, AZ (Contractor to AT&T) 4/2009 to

12/2009

Installed Radio Frequency; warning and Identification signage, for AT&T"s

Region RF Safety Coordinator. Familiar with Granite, and Siterra.

Darryl E. Sprowal 1892 E. Ravenswood Dr. Gilbert, AZ 85298 623-

466-2885 aculhe@r.postjobfree.com

Continued...

Trans-West Network Solutions. Project Manager/Customer Service Technician.

Phoenix, AZ.

3/2006- 6/2009

Provided 360 client support for small to large businesses. Ascertained

their telephony needs, provided EFI services for, Data, PBX, and VIOP

Systems. Duties ranged from creating the initial order, QA/QC, site survey,

needs analysis, project oversight, team management and final payments. In

took requests via

RFI, RFQ, reviewed customer requests, identifying required information and

establishing the business relationship. Proficient in the company, CRM.

Specialized in Telco lines/circuits, T-1, PRI, Integrated/Flex T-Circuits.

Reviewed layout of offices to identify optimal cabling. Garnered client

data to establish VM systems and customize particulars to their business

model.

Integrated Mitel, Inter-Tel and Toshiba product lines. Processed, tracked,

Last- Number- Porting, orders. Troubleshooting wiring and facilities

performed root-cause analysis and proactively resolved issues. Supervised

work by LECs or CLECs and routed request for dispatch. Streamlined workflow

with Billing, AP/AR, multiple departments including Field Services,

Operations Groups, and the Technical Staff. Ensure projects were completed

promptly; in compliance with the contract, and in sync with client's

expectations.

Review of billing, for accuracy and timely processing. Partnered with the

Competitive Local Exchange Carrier and Local Exchange Carrier to address

data and phone needs, verified testing/quality and supervised turn-up.

Worked with Transport Department to assist in circuit accountability,

including ordering, tracking, port number ordering, directory

listing/assistance, administration of numbers and general telco relations.

Worked on LANs and WANs, DS0, DS1 and DS3 facilities, large-scale VoIP and

ISDN PRI network environments, IP product sets, MPLS, media gateways, IVR,

speech solutions, telecom carrier escalation paths and SOPs.

Net-Connect Services Telecommunications wiring and PBX equipment

installation - Principle

Chandler, AZ

3/2004 to 6/2006

Built contractor services from the ground up, leveraging an established

reputation for an effective and efficient management of technical projects.

Gained clients via referrals and word-of-mouth. Performed small-scale IT

and phone system installation, maintenance and repair. Oversaw contract

wiring for various, small business entities. Worked for different, small

business, installing Cat-5 wiring, and backbone/riser cable projects at

eleven office locations. Installed small PBX systems, at locations.

US WEST/QWEST/CenturyLink (LEC) Network Technician/Broadband

Installation Technician

Phoenix, AZ

3/1998 to 4/2004

Used strong customer service skills in dealing with residential, business

and multi-tenant structures in proficient installation, testing,

maintenance and repair of voice, VoIP, cable, video, the Internet and high-

speed data services. Telephone Company trained in best practices in

installation, repair and maintenance of facilities for, POTS, High-speed

circuits, Very High Bit Rate Digital Subscriber Line technologies. Set-up

digital line carriers and RJ 21X termination services for the Local

Exchange Carrier. Located and marked underground resources. Organized and

processed work orders including emergencies.

Darryl E. Sprowal 1892 E. Ravenswood Dr. Gilbert, AZ 85298 623-

466-2885 aculhe@r.postjobfree.com

Continued...

Bell Systems trained and certified. Have Hands on Knowledge of data

transmission facilities including, T1, T3, OC3, OC12, OC48, carriers, 10G

native Ethernet, and fiber optic systems (SONET). Provided quality customer

service, in support of multiple user communities, in the local exchange

area. Maintained high quality of service standards.

GTE/ Automatic Electric Project Estimator, Project Supervisor, Project

Manager.

Elmhurst Illinois/Phoenix AZ.

3/1983 to 4/1992

Conducted end to end project management of large or multiple large

projects. Works as a team member or ran individual projects and was

responsible for completing projects within allotted timeline and budget.

Defined project scope and objectives, scheduled/coordinated the program,

versus the deliverables. Responsible for selection of project team,

equipment sourcing and providing overall

project resources.

Developed detailed work plans, set installation schedules, tracked initial

versus actual project estimates. Created Completion, resource deployment

plans. Compiled status reports and weekly progress and milestones.

Conducted project meetings and was responsible for project tracking and

analysis. Assure adherence to quality standards and provided reviews of

project deliverable.

Conducted site visits to ensure timely construction completion. Ensure that

vendors are closely following the strict construction standards for new

site builds. Performed the final Quality Assurance walk through and

received/signed off as-built documentation. Familiar with

telecommunications construction standards. Provided technical support for

path analysis. Implemented and maintained backhaul network. Installed,

cabled and programmed new equipment at site locations.

Responsible for maintaining proper cable management records, and loading

configuration files, onto servers, power management systems, and other

devices, at the sites.

Determined the cause of equipment failure using various types of complex

test equipment. Commissioned new sites onto the network, by working with

the remote teams to test functionality and alarms. Received, investigated,

resolved and tracked trouble tickets, as required.

Assisted other departments, with resolving customer related issues.

Conducted final turnover inspections at locations, to ensure 100%

satisfaction. Maintain network documentation with a very high level of

accuracy.

Worked with the Network Operations Center, (NOC) responded to call outs.

Established telecommunication facilities, including circuits and lines, for

system upgrades. Equally adept at, cable plant systems, both aerial and

buried wiring systems. Installed, tested and turned over ISDN, Frame Relay

and DSL circuits, installed, connected and loaded scripts to routers.

Darryl E. Sprowal 1892 E. Ravenswood Dr. Gilbert, AZ 85298 623-

466-2885 aculhe@r.postjobfree.com

Continued...

TECHNICAL SNAPSHOT

First-hand experience working in platforms, OMP, OMC; RAN, REACT, NEMS, SAM

B.

MS Office Suite. Tiger Paw CRM Software.

Engineering, Installation, and Project Coordination, experience with new

and existing PBX/Key Systems. Familiar with Digital Line Carriers & VDSL

Technologies. High Speed, ISDN, Frame Relay, DSL Circuits, T-1,

Integrated/Flex T-Circuits. DS0, DS1 & DS3 Facilities, RJ 21X Termination

Facilities. Worked with LEC/CLEC, LNP Porting Groups. Familiar with

planning and implementation procedures, for Wide Area Networks & Local Area

Networks. Hands on training, (Bell Systems) Proficient level expertise,

in Aerial, Buried & Underground Plant Systems. Working knowledge of, Toll-

Free Routing, VoIP & ISDN PRI Network Environments.

Familiar with MPLS & Media Gateway Technologies. Over twenty," hands-on

years of experience", as Network Technician, for multiple organizations,

including, Volt Information Services. Field Supervisor/Installer, Tri-Com

Communications Services. Supervisor/Locator, Joint Underground Locating

Service. Business Communication Systems. Project Manager, Proposal &

Implementation Engineer, GTE/Fujitsu. Telecommunication Specialist, US

Army.

PROFESSIONAL CERTIFICATIONS

Interconnecting Cisco Network Devices Course, CISCO

Nationally Certified Fiber Optics Technician (Advanced Certification),

Fiber Optic Association

Ethernet LAN Systems Technician (Certified Category 5 Installer), 3ComCorp

Bell Systems Installation/Repair and DSL/VDSL Broadband Systems Tech, US

West/Qwest

Telecommunications Facilities Installation/Repair, GTE

Installation/Repair Certifications, on numerous PBX and telecom switching

systems/equipment from multiple equipment manufacturers, including...

(GTE, Fujitsu, Northern Telecom, Tie Systems, Mitel and others)

References

Daniel Addams 602-***-****

Jaime Jimenez 623-***-****

Paul Jones 602-***-****

Contact this candidate