Fadi Alzian

Email: acul1p@r.postjobfree.com; Contact: +966-*********

Address: Riyadh - KSA

IT Director Profile

IT Management ~ Project Management ~ Operational Excellence ~ Team Leadership

Snapshot: Senior management professional with 18 years of experience across diverse organizational domains including 15+ years in the semi-conductor manufacturing and publishing domain. Currently functioning as Arabian Peninsula Regional IS Operation Manager with Asia Brown Bovary, Saudi Arabia, seeking challenging senior managerial assignments with a reputed organization

Well versed in server installation, configuration, SAP upgrade, Active Directory, VERITAS 10.d and EMC networker 8 and MacAfee EPO administration

Skilled in Lotus Notes Databases development, Internet & Network software, Utilities and Protocols (TCP/IP) including Mailing Systems and Security Products

Guide teams in accomplishment of business objectives in compliance to systems, policies, and procedures

Significant exposure in system design, development, management of complex projects, preparation and implementation of budgetary allocations to maintain organizational bottom lines

Maintain organizational effectiveness & efficiency by defining, delivering and supporting strategic plans for implementing information technologies

Proficient in preservation of assets by implementing disaster recovery, back-up procedures, information security and control structures

Efficient Team Leader & Player, combining communication, interpersonal & problem solving skills with analytical, decision making and leadership capabilities to enhance organizational objectives

Work Experience

Asia Brown Bovary, Saudi Arabia ~ 2000 till date

Achievements:

As Arabian Peninsula Regional IS Operation Manager

Successfully migrated Active Directory, conceptualized storage solution and developed effective backup strategy

Enhanced client satisfaction by implementing various levels of support and setting up an effective operational team

As Application Developer

Played key role in optimizing resource utilization by task allocation to team members

Minimized ongoing costs by effective negotiation with suppliers

As System Support Engineer

Reduced our ongoing cost by strong negotiations with our suppliers

Distinguished for efficient management of a diverse team from 5 countries across assigned projects with 100% completion and 20% to 15% before deadline

Successfully reduced budget by around 40% and enhanced customer satisfaction to 98%

Role: Arabian Peninsula Regional IS Operation Manager, 2009 till date

Function as IS Operation manager and SAP Basis Team leader for ABB Saudi Arabia and Bahrain spearheading activities related to hosting & security including SAP Basis and PC Support.

Ensure smooth functioning of day to day operations of the department, liaise project activities with other departments

Assess feasibility of data processing project proposals and projects

Maintain regular interaction with users, management, vendors and technicians in identifying computing and system requirements

Prepare budgets, generate reports and define performance standards, organizational goals, policies & procedures

Role: Senior Server Administrator/ Hosting Team Leader, 2004 - 2009

Involved in setting up/ configuration of 30+ servers as a Server and SAP Administrator ABB Saudi Arabia around ABB, Saudi Arabia and ABB, Bahrain

Worked on servers installation and configuration (ABB Saudi Arabia and Bahrain),

Functioned as Active Directory Administrator, MacAfee EPO 4.0 Administrator including Veritas Backup Administrator and Backup Strategy planner

Involved SAP roles and authorization in ABB Saudi Arabia - Bahrain -UAE – Kuwait including creating new users, assigning business roles and troubleshooting of SAP system

Functioned as Third party Software Manager involved in rollout of Active Directory in Bahrain and Kuwait including server and data center administration

Role: Application Developer, 2002 - 2003

Identified business requirements for new systems, modified existing solutions & recommended new feasible solutions

Developed Lotus Notes, internal workflow applications like travel authorization, expense report, etc

Worked as web designer for developing ABB.sa intranet and internet website; creating web and notes applications

Involved in identifying business requirements to be translated into applications, modifying existing solutions

Role: System Support Engineer, 2000 - 2003

Involved in setting up/ repair of hardware, software and peripheral equipment based on design and installation specifications

Tested/ monitored software, hardware and peripheral equipment to evaluate product usage, effectiveness and adequacy for users

Liaised with users to identify/ resolve technical issues and with vendors/ technicians for resolving major hardware/ software related issues and service defective products

Functioned as Windows NT Server administrator, Hosting Administrator

Projects:

Project Name: Migration of Windows NT to Active Directory across Saudi Arabia and Bahrain and Kuwait and Jordan and Oman ~ Duration: 6 Months

Role: Project Manager & Member of the Implementation Team

Responsibilities:

Migrated users and servers from single NT domain to ABB global Active Directory forest using Quest Migration manager, Windows 2000

Project Name: McAfee ePO server implementation across Saudi Arabia and Bahrain ~ Duration: 5 Months

Role: Project Manager & Member of the Implementation Team

Responsibilities:

Installation and configuration of Mcafee ePO server for installing and updating Mcafee product over more than 2000 users machine and 80 server using Mcafee ePO 4.0 / Mcafee Virus Scan - Spam - and firewall

Project Name: VMware Implementation and DR in Saudi Arabia ~ Duration: 8 Months

Role: Project Manager & Implementation Manager

Responsibilities:

Installation of a EMC VNX storage and Data domain and converting our servers from physical to virtual environment by using Cisco UCS blade servers and VMWare 5 - implementation of EMC networker as a backup solution and establish a DR site using EMC VNX and data domain and Networker and Cisco UCS and VMWare 5

Project Name: Lotus Notes migration to Microsoft O365 in Saudi Arabia, Bahrain, Kuwait, Jordan and Oman ~ Duration: 16 Months

Role: Project Manager

Responsibilities:

Involved in migration of old mail system Lotus Notes to Microsoft O365 and introducing cloud services to users like One drive and share point

Other Projects

SCCM 2012 R2 implementation for Saudi Arabia and Bahrain

New Dammam factory Server Room construction, covering AC, UPS and fire alarm system including designing the hall room

Past Assignment

Ayish for Advertising, Riyadh, KSA PC Support Team Leader 1997 – 2000

Credentials

Education:

B.S. (Electrical & Electronic Engineering), Damascus University, Damascus, Syria 1996

Professional Development

Hardware computer Course

Windows NT.4 workstation and servers

Adobe Photoshop CS & CorelDraw 11

CIW Site Design

ISO-9001 Internal Quality Auditing, RWTUV

Domino Designer Fundamentals R5

Application Security & Workflow R5

Using Lotus Script in Domino R5 Application

Using Java Script in Domino R5 Application

Using Java in Domino R5 Application

Art of Leadership

Customer Mindset

Successful Planning, Organizing & Control

Art of Communication

Migration to Active Directory

ITIL® Foundation Certificated

CCNA Cisco Training

The Team Spirit - Achieving The Result

SAP TADM10_1

SAP TADM10_2

ABB MDP (Management & Development Program)

Networker Backup Software

Certified Project Management

Mfire

The 8 Valuable Habits for Business and Personal Success

Behavioral Interviewing Training

Leadership in Difficult Times Workshop for Managers

VMware 5.0: Install, Configure, Manage

Date of Birth: 25th March 1974; Languages Known: English and Arabic; Nationality: Syrian

Reference: Available on Request

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