Nancy McDonald
Hamilton, ON L9A 2H1
Mobile: 905-***-****
acukjl@r.postjobfree.com
I am committed to securing Full-Time employment in a fast paced and energetic environment; motivated to learn and grow in responsibility and new challenges.
Skills
Achieved leadership qualities; hands-on experience, with ACCPAC, Simply Accounting, QuickBooks, MS Office Basic Suite, Tracker Software, CRM Software, Tenrox Software, Panasonic Telephone and Voicemail System & Software
Able to work independently or in a group environment
Experience with Clients Accounting Records
Experience in daily duties and running an office environment
Generated new ideas and creative thinking to increase effectiveness of the Finance Department
Purchasing Agent
Switch Board
Superior Organizational Skills
Saint Elizabeth Home Health Care Centre Hamilton, ON
Client Support Rep
Feb 2013 – 2016
Scheduled Clients for home care service
Answered incoming calls
Returned calls to clients and staff
Input data for referrals
Record client information for intake/profile
Received PSW’s timesheet
Verify PSW’s timekeeping
Print and Package Orientation Packages
Worked with Case Managers regarding issues with clients and staff
Anything that l can do to help co workers
Green Vision Recycling Hamilton, ON
Administrative Assistant
June 2012-September 2012
Answered phone, and receive faxes
Scheduled Logistic Transportation for Shipping and Receiving
Complete Bill of Landing for Logistic Company
Update and submit Production Reports to Head Office
Submit Timesheets of Staff to Head Office for payroll
Took dictation emails from General Manager and submitted to Head Office
Set up Files for Vendors, Customers, Employee’s
Prepare documents for Ministry of Labor
Submitted completed Work Orders for Ministry of Labor
Recorded weights of all incoming and outgoing Plastic Product
Organized new vendors for financial purposes
Purchase Supplies
Nancy McDonald
707-150 Mohawk Rd E
Hamilton, ON L9A 2H1
Mobile: 905-***-****
acukjl@r.postjobfree.com
Advantage Products Burlington, ON
Client Support Representative - Accounts Receivable/Payable & Receptionist
February 2011 – November 2011
Answer 14 phone line switch board
Received phone, email and fax orders for clients
Assisted walk in Customers with orders
Received and opened all incoming mail,
Processed incoming cheque payments
Received payments and make deposits into Quickbooks
Organized and completed all the filing
The Administrative Assistants Ltd. Burlington, ON
Finance Department & Facility Manager/Purchasing Agent/Quality Assurance Agent
September 1998 – November 2010
Organized and took care of all maintenance of office building issues
Looked after all staff issues, including cubicles, office supplies, Coffee/Pop Vendors, Heating/Air Issues, Pest Control Issues, Janitorial,
Placed and received all Purchase Orders for entire company using ACCPAC
Worked on ACCPAC software, A/R, A/P, PO’s, Order Entries
Filing Clerk – Responsible for all Clients Contracts, Current Financing Files
Control Inventory, and order all Supplies for entire Company
Accounts Receivables, Produce Clients Invoices, Credit Notes, inquire regarding Outstanding Payment.
Created voicemail boxes, and maintain phone system
Liaison with Health and Safety for an Evacuation Plan
Organized and Moved the Company 4 times to new office buildings
Worked Solely with Contractors from ground breaking to completion of the new office building.
Receptionist answering 15 incoming Phone Line Switch Board
Quality Assurance on eSIS software - 2 years, found bugs within the software, submit a CRM case to development, complete testing of beta software, ran reports to compare version of source code, flag source code for released version, go through software for final testing.
Education
Sheridan Collage - Completed Accounting 1 and 2 (2007/2008)