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Manager Customer Service

Location:
Toronto, ON, Canada
Salary:
75K
Posted:
April 28, 2016

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Resume:

David A. McGoldrick

** ******** ****

Cambridge, Ontario

N1R 7B7

519-***-****

acujz5@r.postjobfree.com

Company Objectives: Working in a fast paced environments that are dynamic and challenging to use my skills to help a company achieve established goals in a materials planning environment.

EMPLOYMENT HISTORY:

2014 to Present Inventory Analyst PV-Labs Burlington, Ontario

Responsible for all aspects of the Inventory

Maintained all aspects of inventory control that was worth 2,550,000 dollars

Maintain budget and consistently find ways to reduce inventory

Created and monitored all OPP & CWI’s for ISO 9000 for department

Negotiated for all min/max and consumable inventory with vendors on price, quantity and delivery dates

2012 -2014 Department Manager Logistics Home Depot Stoney Creek, Ontario

Responsible for all aspects of the IRP Inventory Replenishment Program from cycle counting to ordering of materials from Distribution Centre

Produce and communicate a weekly analysis of Inventory trends and report to Senior Management

Accountable for replenishment of all materials throughout the store and restocking of shelves for next day

2009- 2012 Inventory Analyst / Quality Manager. Trylon TSF, Elmira Ontario

Responsible for all aspects of the Inventory from cycle counting to adjustments in stocking levels according to customer requirements

Accountable for all aspects of Quality and Non-Conformances in product and create any Corrective Actions that may be required to prevent occurrence from happening again.

Produce and communicate a weekly analysis of Inventory trends and report to Senior Management

Produce and communicate to Senior Management trends in Non Conformances

2005-October 2009 Supervisor Materials Manager

Cambridge Memorial Hospital, Cambridge Ontario

Responsible for all aspects of the materials management department which included distribution, shipping & receiving, patient portering, linen portering, linen and the mail.

Scheduled all the staffing in materials management for a hospital in which my departments ran 24/7, 7 days a week. Was responsible for a staff of 45 people

Maintained all aspects of inventory control for the hospital that was worth 550,000 dollars

Maintain budget for department and consistently find ways to reduce inventory and maintain excellent customer service to the hospital

2002 -June 2005 Production Planner

Ventratech, Cambridge Ontario

Responsible for all aspects of the planning schedule according to customer requirements

Schedule all die repairs, communicating to Purchasing all material requirements and supervising material co-ordinators to ensure all cycle counting, inventory analysis and stock replenishment within Ventratech is complete

Produce and communicate a weekly schedule to production supervisors and provide priority and guidance for any changes

Responsible for all tooling and die repairs including quotation, pricing, delivery

1994 - 2002 Logistics Manager

COM DEV Ltd., Cambridge Ontario

Implemented Cycle Counting as part of MRP II implementation which eliminated the yearly physical inventory. Saved company 35K per year in salaries and expenditures for this event

Worked with complex BOM’s and worked closely with Electromechanically Engineers.

Maintained 95% accuracy levels in MRP and inventory levels

Monitored and maintained all levels of inventory for company (valued at15-20million/annum)

Supervised a staff of 20 which included Inventory, Shipping/Receiving, Material, Customs, Traffic, Purchasing and Expediting

Assigned priorities for meeting production requirements to maintain internal and external customer requirements

Created and monitored all OPP & CWI’s for ISO 9000 for department

Ensured reconciliation of Bill of Materials and traceability of inventory to ensure proper reconciliation that went as far as 10 level BOM’s

Negotiated for all min/max and consumable inventory with vendors on price, quantity and delivery dates

Maintained budgets for department and was responsible for all Capital Equipment purchases

Reduced Overtime in department from 36 % down to 5 % without effecting productivity

Served as subject matter expert for the SAP implementation project and for ISO 9000 implementation

1992-1994 Production Scheduler

Karmax Heavy Stamping, Milton Ontario

Monitored status of stamping, press, assembly lines for large all customers

Revised schedule as required on three shift rotation for all areas

Resolved scheduling issues through communication with outside vendors and other departments

Responsible for all Material Handling, Shipping, Receiving areas on off shifts.

EDUCATION:

Business Administration – Materials Management Diploma, Conestoga College

SPECIAL SKILLS:

Windows/Excel/Office 2010

SAP R/3 Software Version 4.0 B

ISO Internal Auditor

First Aid CPR certification - 2014

Forklift License - 2014

Order Picker License - 2014

Reach Truck License - 2014

Vice-President Cambridge Youth Soccer 2005 - Present

Head Coach Cambridge Centaurs Basketball -2005-2014

Head Coach Cambridge Youth Soccer 2005-2014



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