Houston, TX 77072
Summary of Qualifications
Enthusiastic individual with over 10 years’ experience in Customer Service, Retail and Sales. Over 2 years in Management.
RCS, Houston, TX
July, 2014 March, 2016
Assigned to a post at Bush Intercontl Airport. Checking vehicles inside and out for items that could be harmful to the people or the planes on the ramp and runway. Making a note of the car, plates, and how many times they enter the restricted area. Following assigned safety rules, guidelines, and regulations.
Footlocker, Brooklyn, NY
Customer Service/ Lead Cashier
July, 2012 July, 2014
My job as a lead cashier is to be responsible for maintaining guest service and to comply with company standard, also responsible for the efficient expedition of all guest transactions as well as ensuring guest satisfaction at the service desk and proper control of all cash transactions. Training new employees for the Footactions stores. Starbucks, Houston, TX
September 2009 June, 2012
One of my main responsibilities of Barista is to develop satisfied customers every time I’m on duty. Welcome and connect with every customer that comes in the store and know what the customer needs. Suggest products right away. I was expected to know every piece of brewing equipment so they can perform a demonstration should the customer ask them to.Barista must also provide quality beverages at all times to all the customers. Beverages must be prepared according to the standards of Starbucks. Affiliated computer services, Houston, Texas
Customer Service Representative
July, 2008 March, 2009
Conferred with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Education
North Star Christian High School, Houston, Texas High School Diploma