Customer Service Manager

John Harold Frank Lewis

PERSONAL DETAILS

Position: English-law solicitor, director, manager & company secretary Address: Cheshire, England

Telephone: +44 (0-192*******

Email: *********.******@*****.***

PROFESSIONAL

2009 – present:

International Thai Foundation (“ITF”): England, Thailand, Hong Kong & the USA. Company Secretary & Supervising Solicitor

Senior Supervising solicitor of the Community Legal Centre, UK.

Foreign lawyer of the Community Hub, Chiang Mai, Thailand.

Management of a CSR Network for labor protection, human rights, sustainability

& anti-corruption.

Corporate governance to comply with regulatory & financial requirements.

Organising, tracking resolutions and minutes of board meetings & AGMs.

Maintaining statutory books including registers.

Report writing and communications with the relevant stakeholders.

Policy & systems review & development.

Health & safety & managing insurance & property matters.

Contractual agreements with contractors, suppliers and beneficiaries.

Public relations, marketing, fundraising & financial management.

Advice & casework for marginalized, vulnerable & distressed nationals.

General compliance.

2010 – 2014:

Anglo-Thai Legal (“ATL”): England, Thailand & Viet Nam. International lawyer & Compliance Manager

Family law: wrongful retention/ child abduction, transfer of parental powers.

Immigration law: spouse, business, family reunion.

Employment law: termination, discrimination, strikes, internal processes.

Succession: intestate, administration, wills & probate.

Property: leases & freeholds in residential & commercial conveyancing.

Commercial: negotiation, review & drafting of NDAs, LOIs, MoUs, Share & Purchase, Shareholders’, Master Service, Asset Transfer, Technology Transfer agreements, disclosure schedules, Indemnity agreements, bylaws, financial instruments and other ancillary documents.

Criminal: 1st Instance & Appeal courts, regulatory & Judicial Reviews.

Debt and insolvency.

Human rights: lese majeste, narcotics, human trafficking, sex working, fraud.

Complex case-management of multi-jurisdictional family, financial and property fraud cases.

Corporate: advisor to the International Business Development, M&A, Portfolio, Integration and Management teams. Transaction advice on Asian, European & American vehicles. Due Diligence (IP, employment, commercial, regulatory, financial, antitrust).

2007 – 2009:

4 King’s Bench Walk Chambers & the Chambers of T Ballentine Dykes: London Barrister

Criminal & civil advocacy.

Representations at hearings & trials.

Alternative Dispute Resolution / Mediation / Arbitration.

Construction, engineering, insurance, clinical negligence, personal injury, succession & employment law.

2005 – 2007:

J Sainsbury’s Plc & Sainsburys Supermarkets Limited Litigation Solicitor

Civil litigation & commercial disputes

Retail law.

Contracts: suppliers, distributors, agents

Debt collection.

Employment law.

Data protection: FoI requests, confidentiality & privacy.

IP law: patents, design rights, copyright, software & trademarks.

Insurance & subrogation.

Regulatory Affairs: food labeling & FDA compliance.

Commercial property: land transfer & development.

Defamation / False Imprisonment.

Banking & Financial regulations.

Environmental law.

Customer Service.

ACADEMIC QUALIFICATIONS

2005: QLTT

2001-2: BVC

2000-1: CPE / PG Diploma

1996-98: MA Political Theory

1993-96: BA (Hons) Politics

BPP Education

Manchester Metropolitan Uni

Manchester Metropolitan Uni

University of Wales, Swansea

University of Wales, Swansea

A grade

very Competent

commendation

pass

2(i)

PROFESSIONAL QUALIFICATIONS

o Associate Member of the Chartered Institute of Arbitration, UK. o Ordinary Member of the Chartered Institute of Arbitration Association, Thailand. o Thai Lawyers Association no. 450/2557

o Vietnamese Registered Foreign License no. 569/QD-BTP o Chartered Insurance Institute, England.

o SAM Volunteer Management training.

o English-law Judicial Work Shadowing.

o PSQ & MCQ training

o Law Works / Advocates for International Development. o Solicitor Management Training Part 1.

o Insolvency, Civil Procedure & Intellectual Property training.

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