Summary of Qualifications
PGA Class “A” Member in good standing
LPGA Class “A” Member in good standing
Committed to providing excellent customer service
PGA and LPGA qualified golf instructor
Proven advanced tournament administration experience
Proficient in inventory control and management
Successful golf merchandiser and skilled visual display expertise
Computer literate in Excel, Microsoft Word, Publisher, Jonus, Golfnet, Chelsea
Excellent business, organizational and communication skills
Self motivated with proven ability to generate fresh ideas and creative solutions to difficult problems.
3120 High Shoals Road, Dallas, GA 30132
Assistant Golf Professional Current (part time)
Sunset Hills Country Club, Carrollton, Georgia
Sunset Hills is a private equity club located in Carrollton, Georgia designed by Robert Trent Jones. The community offers golf, tennis and a full food and beverage department. Membership is roughly about 375 members with 10,000 to 13,000 yearly rounds of golf.
Administer of the front desk, handicap system, reservation system, driving range
Teach private and group lessons
Director of Golf 2001-2015
The Landing’s Yacht, Golf and Tennis, Fort Myers, Florida
The Landing’s Yacht, Golf and Tennis is a private Country Club located in Fort Myers, Florida. The development includes an 18-hole golf course, 13 tennis courts, Olympic swimming pool and a Marina. The membership consists of 1200 members and their families with over 30,000 yearly rounds of golf, $100,000 annual merchandise sales:
Oversaw all golf shop operations, front desk, handicap system, reservation system, driving range and minded daily sales, cash flow and reports
250 hours yearly of private and group lessons
Hired, trained and supervised golf department staff inside and out (15-20)
Buyer, merchandiser, inventory control
Increase sales by promotion of non golf merchandise
Managed 4 weekly league events and maintain an attractive tournament program\
Increased tournament participation by 20%
Developed the annual golf department budget
Cultivated goals and forecast-ed all golf programs and services
Reduced expenses by 15%
Enforced all rules and regulations governing golf course usage
Maintained close relationship with Golf Committee, Superintendent and all Department Heads to achieve overall goals
Site Coordinator 2005-2008
LPGA/USGA Girls Golf Club, Cape Coral
Executive Director 2002-2004
Southwest Florida Junior Golf Association, Fort Myers, Florida
Suzanne Bannan, PGA, LPGA
California State University - Sacramento, California
Bachelor of Arts, Communications
Additional focus in Business Management
Advanced Education - Continued education through the PGA and LPGA.
Other Related Qualifications
Play Golf America Committee Member
I worked with the team in organizing and setting up the Play Golf America Day. We publicized through the radio, television and newspaper. On the day of the event, I helped with any last set up, greeted the local golf professionals and explain how the day would work. I headed up a team of professionals for a ladies only clinic and was one of three professional who put on a “Super Clinic”. A clinic for all participates roughly around 150.
Merchandise Chairperson Southern California Golf Expo (5 years)
As the Merchandise Chairperson I worked with the Golf Expo Committee and supervised the merchandise shop during the SCPGA Golf Expo show. Worked closely with the Director of Operations to ensure the merchandise area had been completely set up. Ultimately responsible for the coordination of all moneys, Armor car deliveries and pick-up, staffing, scheduling and the accountability of all vendors’ sales.
Golf is a game; enjoyed at many levels. Evaluating all students as individuals and what their needs are I instruct accordingly and keep in fun while maintaining the integrity of the game. My instruction style is simple and easy to follow, emphasizing The Rules of Golf, Etiquette and above all enjoyment.
Golf Shop Philosophy
Service, Service and Service!
I believe the golf shop requires a friendly and well-informed staff with real smiles and good listen skills. The golf shop should be well stocked, visually attractive and competitively priced while satisfying the customer’s desires. I consider the golf shop to be the main hub of all golf activity, therefore it needs to be a welcoming and relaxing atmosphere making customers want to revisit.
Justin Japour, General Manager/Head Golf Professional, Carrollton,GA 1-678-***-****
Margie Steck, Retired, Past President of The Landings Board, 1-630-***-****
Andrew Dichter, Brigadier General, USAF Retired 1-703-***-**** vm
Steve Carney, PGA Master Professional, Holiday Valley Resort, New York 1-716-***-****
Bonnie Allen, General Manager Six Lakes CC, N. Ft. Myers, 1-239-***-****