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April 27, 2016

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Ken Kunz

* *** ******* *** - ***** Rock TX ***** - 512-***-**** -

● Several years as Area Supervisor and National Promotions Director

● Experience managing operations between $2 million to 7 million in sales annually

● Lead, teach and develop managers and staff to create successful teams.

● Creating a positive culture environment to develop high performance team members.

● Have a passion for the guest and ensure the every action leads to exceptional guest experience. M imis Cafe, Round Rock, TX March 2015 present Manager

● Previous management was replaced and I was hired as part of a new management team with goals to create a new positive culture and increase sales.

● Manage weekly inventory controls and efficient purchasing of food, beverage, liquor, and small wares.

● Create and follow up on performance evaluations to increase productivity, sales and a better guest experience.

● Direct all sales efforts for special events, celebrations, meetings and parties. This includes soliciting, booking rooms for all special events.

TGI Fridays, Round Rock, TX April 2012 March 2015 Manager

● Managing a high volume restaurant & improving controllable costs.

● Increased beverage sales 12% over last year with top 5% in company for best beverage percentage growth.

● Help increase sales 13% over last year.

● Consistently achieving and maintaining a 26% food cost and a 22% liquor/bar mix costs

● Exemplary Guest Service by achieving and maintaining a 85% or higher customer survey scores.

● Train team members to achieve Fridays Service Style and create a quality guest experience. Graham Brothers Entertainment, Austin TX 2008 2012 Area Supervisor/General Manager

● Managed and marketed several locations for one of the largest entertainment / hospitality companies.

● Oversaw all aspects of business operations including budgeting, cost control, payroll, accounting functions, sales forecasting, and growth objectives.

● Sales averaged over $100,000 weekly with profits margins around $10,000 weekly.

● Travel to properties to insure operations are maintained and fix difficult situations when needed.

● Oversee, train, and assist managers in existing properties. National Promotion Director

● D evelop, create, execute and coordinate national promotions for 15 different properties across the USA.

● Create quarterly promotions calendars and outlines for new, creative and profitable events.

● I ntroduced social media programs and mobile marketing to the company which in turn saved thousands of dollars in traditional advertising. Including monitoring web presence, Facebook, Twitter, and mobile marketing

● Directed and designed advertising and promotional material.

● Produced and promoted several large events including big name concerts. Graham Brothers Entertainment – Amarillo TX 2002 2007

● Managed and marketed multi complex entertainment facility with the highest profits out of 20 different properties in the company.

● Complied weekly P&L statements, payroll reports, general ledger accounts and business transactions.

● Directed recruitment, scheduling and retention of managers and staff of around 100 employees.

Infinity Entertainment – Billings MT 1992 2002

● Manage and promotions for several of the company's properties which included nightclubs, restaurants, sports bar, lounges and casinos.

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