Human Resources Manager
Resume:
Jonathan L. Smith, PHR
“Mastery: Human Resources”
*** ******* ** *********, ** 75657
318-***-**** Email: ***********@********.***
Professional Bio
Goal-oriented, multi-functioning, and highly qualified professional with extensive corporate Human Resources leadership experience. Completed a Master’s Degree in Business Administration, specializing in Human Resources from Grand Canyon University and has a B.B.A. in International Business. Adept at supervising staff, overseeing employee relations, recommending solutions to improve processes, and devising methods to increase personnel productivity. Currently actively seeking a HR Management position which will effectively utilize all acquired skills, abilities, and areas of expertise as follows:
HR/Operations Management
Benefits Administration
Business Administration
Information Confidentiality
Staff Training/Coaching
New Hire Orientation
Performance Evaluation
Employee Supervision
OSHA/Safety Regulations
Employee Relations
Regulation/Procedure Enforcement
Human Resources/Management Experience
Regional Human Resources Generalist Jan. 2014-Feb. 2016
C&J Energy Services Inc.
Perform Pre-employment screening on applicants and advise hiring managers regarding issues while utilizing guidelines set up by the company or any federal and or state laws.
Develop and deliver presentations on a variety of HR topics on a weekly basis at company orientation training and employee meetings.
Complies with federal, state, and local legal requirements by studying existing and new legislation; anticipating legislation; enforcing adherence to requirements; advising management on needed actions.
Maintains Human Resource Information System records and compiles reports from database.
Collaborate with recruiting to support the recruitment initiatives of the Business Unit.
Improves manager and employee performance by identifying and clarifying problems; evaluating potential solutions; implementing selected solutions; coaching and counseling managers and employees.
Point of contact for benefits, employee relations, staffing questions or issues for Business Unit.
Assistant Director of Operations and Financial Aid Supervisor Mar. 2012 – Nov 2013
Diesel Driving Academy - Shreveport, LA
Maintained the confidentiality of all personnel information, ensured that no company activity was discussed by staff with other employees/non-employees, and complied with legal notices and regulations.
Accountable for all schedules for the instructors and students
Accountable for interacting with students and instructors to answer questions regarding CDL training, placement, scheduling, and graduation requirements
Performing Director duties whenever Director is unavailable
Manage the Financial Aid Department personnel and ensure all FAFSA regulations are adhered to.
Compile payroll bi-weekly for all employees
Human Resources Generalist/Geek Squad Agent Oct. 2009 – Feb. 2012
Best Buy Bossier City, LA
Maintained the confidentiality of all personnel information, ensured that no company activity was discussed by staff with other employees/non-employees, and complied with legal notices and regulations.
Assisted with advertising, job postings, screening techniques, offer letters, employment tax credits processing, and submission of new hire paperwork.
Accountable for interacting with clients and employees to answer questions regarding home/small office products, peripherals, software, upgrades, and installations
Performs upgrades/repairs to customer units and supports service technicians with daily tasks.
Interviewed applicants for open positions with our locations as well as positions in the Shreveport store
Focused on Attending College June 2008 – October 2009
Hotel Reservations/Total Rewards Host Aug. 2001 - Jun. 2008
Harrah’s/Horseshoe Casino - Bossier City, LA
To be fully aware of room sales, market segments, average room rates, occupancy and yield management strategies.
To be aware of competitor pricing and business levels
To demonstrate high levels of product knowledge for all properties
To implement, maintain and continue to improve departmental operating standards.
To positively approach sales opportunities in order to maximize sales revenue exceed budgeted targets for the department.
Human Resources Manager Aug. 2000 - Jul. 2001
UPS Logistics Group Atlanta, GA
Ensured proper follow-through on all directives, bulletins, and schedules from the Corporate Office and Regional HR Manager and/or District HR Generalist while maintaining departmental communication.
Maintained the confidentiality of all personnel information, ensured that no company activity was discussed by staff with other employees/non-employees, and complied with legal notices and regulations.
Assisted with advertising, job postings, screening techniques, offer letters, employment tax credits processing, and submission of new hire paperwork.
Trained local HR Generalists and management in planning and implementing staffing, scheduling and monitoring overall changes in headcount.
Human Resources Generalist Aug. 1997 – July 2000
Gateway 2000 – Hampton, VA
Perform Pre-employment screening on applicants and advise hiring managers regarding issues while utilizing guidelines set up by the company or any federal and or state laws.
Develop and deliver presentations on a variety of HR topics on a weekly basis at company orientation training and employee meetings.
Complies with federal, state, and local legal requirements by studying existing and new legislation; anticipating legislation; enforcing adherence to requirements; advising management on needed actions.
Maintains Human Resource Information System records and compiles reports from database.
Collaborate with recruiting to support the recruitment initiatives of the Business Unit.
Improves manager and employee performance by identifying and clarifying problems; evaluating potential solutions; implementing selected solutions; coaching and counseling managers and employees.
Point of contact for benefits, employee relations, staffing questions or issues for Business Unit.
Yeoman/Human Resources July 1993 – July 1997
US Navy- Yorkton, VA
Develop and deliver presentations on a variety of HR topics on a weekly basis at Naval Weapons Station Orientation training.
Complies with federal, state, and local legal requirements by studying existing and new legislation; anticipating legislation; enforcing adherence to requirements; advising management on needed actions.
Maintains Human Resource Information System records and compiles reports from database.
Improves Officers and Enlisted performance by identifying and clarifying problems; evaluating potential solutions; implementing selected solutions; coaching and counseling officers and enlisted.
Point of contact for benefits, employee relations, staffing questions or issues for Business Unit.
Education History
M.B.A. - HR Management - GPA 3.77 Grand Canyon University 2012
B.B.A. - HR Management, International Business - GPA 3.25
L.A. State University of Shreveport 2010
A.S. in Computerized Office Technology Southern Technical College 1993
Yeoman Training Naval Training Center 1993
Technical Skills
MS Office, MS Windows, AS400, Crossform, Dameware, Lotus Notes, Choicepoint, PeopleSoft, 60 WPM Typist, ADP and ADP Advantage
Military Experience
Air National Guard (Honorable Discharge) May 1998 - May 2004
U.S. Navy (Honorable Discharge) Jul. 1993 - Jul. 1997
Army National Guard (Honorable Discharge) Dec. 1984 - Apr. 1991
Affiliations and Professional license
Active Member (Secretary/Administrator) of the Society of Human Resources Management
(SHRM); PHR Certification
Texas Notary Public (Term of Office: 2/17/2016-2/17/2020
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