Customer Service Property Management

Julie L. Grau

**** ********** ***** ****, ******* Springs, CA 95682

916-***-**** j ***********@*****.***

PROFESSIONAL BACKGROUND

Medical Patient Access, admission, registration and billing/claims. Flexible and reliable proven ability to pay attention to detail. Customer relations with several years of experience in administration/accounting.

SKILLED HIGHLIGHTS

EPIC Account Payable Lease Preparation

MS Office Account Receivable Customer Service

Excel Yardi 10 Key

Insurance Verification Word Process Scheduling

Billing & Collections EOM Closing MS Outlook

PROFESSIONAL EXPERIENCE

USCB America/Stanford Hospital 10/2012 Present

Front Office IV Representative

● Verify eligibility & benefits, obtain authorization

● Create claims

● Customer & client relations

● Maintain work Q

Office Team 6/2011 10/2012

Administrative/Accounting

● On site leasing, reception

● Post vacancies on line

● Phones, fax and distribution

● Package delivery maintenance

Charles C. Bell, Inc 9/2005 10/2010

Administrative/Property Management

● On site property management (180 small business owners)

● Lease preparation, liability Insurance/vendor relations

● Tenant improvement maintenance control

● Liability insurance monitor and update

● Billing, account payable, receivable and collections Education and Training

Stratford Career Institute 2010 2011

Technical Diploma Medical Bill and Code

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