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Customer Service Representative

Location:
Mississauga, ON, Canada
Salary:
35000.00 P/A
Posted:
April 29, 2016

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Resume:

ANTHONY D’SOUZA

***-**** ***** ****** ****.

MISSISSAUGA, ON L4X 1R5

Cell: 416-***-****

E mail: acuj6r@r.postjobfree.com

OBJECTIVE

To obtain a position in Office Administration or Client Relations in which I am able to utilize my

previous experience and skills to make a positive contribution to your organization.

EDUCATION

TriOS College, Mississauga Ontario

Administrative Assistant: Word, Excel PowerPoint, Outlook

St. Patrick’s College, Karachi Pakistan

Higher Secondary Certificate: Commerce

SKILLS

• Able to build rapport with customers in person and over the phone

• Good Interpersonal and communication skills and able to follow instructions with minimal

supervision

• A quick learner, adaptable, able to work in a team or independently, hardworking, self-

motivated

RELEVANT WORK EXPERIENCE

KARRY BROTHERS

2013- Present.

Replenisher

• Receive Products and Verify Correct Items Received.

• Operate Raymond Reach Operator Truck to Put up items in Racks

• Replenish (900-1000) Bins Total

• Supply Totes, Boxes, Liners, Empty Boxes and other supplies to Packers

KELRON LOGISTICS INC, Mississauga

2007-2008

Billing Analyst

• Verified bill of lading, proof of delivery and bills from daily check list from database

• Submitted daily verification report to Supervisor and updated data on pending list

• Photocopying, faxing, emailing and printing

• Liaison with carrier companies

SITEL CANADA, Toronto

2004-2007

Customer Service Representative

• Responded to inbound calls on XM Satellite Radio project

• Resolved major technical and billing issues

• Responsible for activations and cancellations of subscription of customers

• Up-sold products and services for the company

Reference available upon request



Contact this candidate