Ali Pishaki

**** ******* ****

Converse, TX. ****9

210-***-**** Home

210-***-**** Cell

acuj4i@r.postjobfree.com

SUMMARY:

Thirty (30) years of increasing responsibilities in the hospitality, service and restaurant industry.

Effective, versatile manager. Earned respect of superiors and subordinates for results and motivational skills.

Meet and exceeded quotas and accomplished delegated objectives.

Possess superior organizational and managerial skills.

Recognized for efficient and accurate management control methods.

Diverse management experience applicable to broad range of opportunities, markets, and industries.

EXPERIENCE:

IHOP San Antonio, Texas. May 2008 to Present…

General Manager & Area Supervisor

Provide leadership and supervision to management and employees for all aspects of business

For more than 12 managers and 250 + employees.

Established strong financial control over operating units.

Managed financial performance of multiple restaurants utilizing budgets, work order reports, balance sheets,

Trends, and forecasts from sales pipeline.

Responsible for all aspects of daily operations while in compliance with state and federal regulations.

Modify time lines and work schedules according to company needs.

Well-developed management skills. Utilize all assets and resources available,

Maximizing employee

Productivity and performance to achieve corporate goals and objectives.

Excellent leadership and strong communication skills, training abilities and commitment to quality service.

Outrigger Keauhou Beach Resort Hawaii 5-2007 to 12-2007.

Banquet Manager

Responsible for overseeing the success of all resort banquet events and activities. Support sales and catering department by developing and training a staff that serves banquet functions with the utmost care, quality, efficiency and attention to detail in a high-volume establishment.

Excellent leadership and strong communication skills, training abilities and commitment to quality service. (Trained and certified with Delphi 9.1).

Kailua Kona, Amaui –1, Amaui –2 Corporations, Hawaii “dba-Denny’s” 2003 to 4-2007.

Owner & Operating Partner

Operate three Denny’s restaurants in the Kailua-Kona, The Big Island and Kahului, Kihei in the Maui

Provide leadership and supervision to management and employees for all aspects of business.

Provide direction and manage the human resource, repair and maintenance and marketing.

Review the profit and loss and ensure the operations meet the plan on monthly basis

Golden West Foods Corporation • Sherman Oaks, CA “dba-Denny’s” • 2000 to 2003

Area Operation Manager

Direct Denny’s Restaurants divisions: California, Hawaii, and Indiana.

Provide leadership and supervision to management and employees for all aspects of business

For more than 30 managers and 500 + employees.

Established strong financial control over operating units.

Managed financial performance of multiple restaurants utilizing budgets, work order reports, balance sheets,

Trends, and forecasts from sales pipeline.

Responsible for all aspects of daily operations while in compliance with state and federal regulations.

Modify time lines and work schedules according to company needs.

Well-developed management skills. Utilize all assets and resources available,

Maximizing employee

Productivity and performance to achieve corporate goals and objectives.

Involved in opening of several new stores either as conversion or as brand new store.

Advantica Restaurant Group Inc. • Spartanburg, SC “Denny’s Inc.” • 1980 to 2000

Restaurant Manager/General Manager /Training manager /District Manager/ Managing Partner, Area Manager

Established project completion dates through negotiation with team members, assigning corrective action Items, monitoring completion, evaluating responses, and preparing formal meeting documentation.

Facilitated meetings at all levels and areas of management to set strategic planning, goals, objectives, and Company metric for performance measurement.

Provide consistent leadership to all management team while maintaining awareness of financial plans for each restaurant.

Held budgetary responsibility while supervising and monitoring employee team.

Led the formation of teams to systematically and efficiently evaluate, develop, and utilize newly formed Business systems and practices during business transformation.

Managed design, construction, and implementation of a training course that increased profitability.

District Manager 1988-1996

Directed and managed staff of 20+ management personnel and up to 300 employees in restaurant.

Responsible for sales and profit of 7 to 10 restaurants with gross revenues of $10-$14 million.

Investigated and resolved food quality and service complaints.

Ensured availability of pantry and perishable supplies.

Managed all financial statement reporting functions, prepared weekly operating income forecasts, and forwarded reports to senior management.

Hired, trained and motivated sales, service, and operations

Improved customer satisfaction through implementing a customer-focused logistics strategy.

Built solid management team to accommodate rapid development.

Promoted to regional responsibilities for business expansion and re-engineering.

Established awareness of menu planning, portion control, food cost and inventory ordering.

General Manager 1984-1988

Profit-oriented general manager for a popular family restaurant with a proven record of success in Competitive environments

Created operational procedures for customer service associates.

Established relationships with upper management

Maintained a high level of client service and satisfaction.

Restaurant Manager 1982-1984

Consistently recognized for excellent interpersonal skills, and strong ability to work under pressure.

Ensured availability of pantry and perishable supplies.

Earned respect with a proven ability to obtain high performance levels from employees while maintaining a Pleasant-working atmosphere.

EDUCATION:

West Coast University • Los Angeles, CA • Graduated on 1986

Bachelor of Science in Mechanical Engineering

References: Available upon request

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