Hitesh Bhatt PMI-ACP

*** ********* ***** **** # 224-***-****

Schaumburg, IL 60193 Email: acuj30@r.postjobfree.com

Summary

Over 20+ years of experience in SAP technical leadership experience. Managed several large scale SAP projects.

Strengths include excellent communication skills, problem identification and resolution, relationship building, leading and participating on cross-functional teams, strong analytical skills, and managing/developing team.

Adopted Agile methodology to client environment and participated in methodology rollout and training activities.

Expertise with the Agile Project Management Methodology.

Extensively worked in Industries: Public sector, Manufacturing, High-Tech, Semiconductors, Chemical, Gas and Utility, Personal and Highway and safety, Apparel and Footwear and CPG.

Experience with complex project circumstances including multiple vendors, custom developments and onsite-offshore & near shore delivery model.

Set direction and manage changes, resulting in continuously meeting and achieving organizational goals and project timelines.

Led Agile Scrum team.

Providing support as needed to Leadership Alignment and Organizational Readiness efforts.

Expertise in Business Strategy Development, Product Vision and Roadmap development.

Management/Leadership

Project Management with PMI and Agile SCRUM Methodology.

Define IT Strategy for Business.

Business Strategy Analysis.

Data Simulation, Visualization and Predictions.

Application, Database, Performance Tuning & Configuration.

Project valuation.

Risk Management.

PROFESSIONAL EXPERIENCE:

Sloan Valve Company, Franklin Park, IL

Project Manager July 2014 - Present

Lead various Businesses, Business and IT groups through Agile transition within the company.

Assisted team with making appropriate commitments through story selection, task definition.

Led prototype Agile Process, and contributed to Process Development.

Coached teams in organizational to help adopted Agile Scrum and Kanban practices and ensure execution and delivery to committed sprint work.

Explained and practiced Agile ceremonies like Standups, Backlog grooming, Retrospectives and Daily standups with the teams.

Communicated and worked directly with the client Product Owner to consistently maintain the Product Backlog, handle changes both to the product backlog as well as changes to the executing sprint.

Lead sprint planning based on assigned release backlog and has firm understanding of Agile values and principles and the scrum framework .

Coordinated the formulation and definition of technical scope and objectives in collaboration with technical subject matter experts.

Led requirement gathering meetings with the Product owners, SME's from the business and IT and documented the requirements as User stories in Rally following Agile scrum methodology.

Maple Leaf Bakery, Des Plaines, IL

Project Lead Aug 2011 – June 2014

Assisted team with making appropriate commitments through story selection, task definition.

Drive sprint planning and estimation.

Removed impediments reported by the team, which could require cross-team collaboration and or escalation, possibly up to executive management .

Facilitated a good Scrum environment, conditioning and empowering the team to be self-managed .

Communicated and works directly with the client Product Owner to consistently maintain the Product Backlog, handle changes both to the product backlog as well as changes to the executing sprint.

Created and maintained risk and issue logs, including working with appropriate parties to create mitigation and corrective action plans with communication to the team, product owner, and executive management

Maintained and publish Scrum metrics (e.g. velocity and burn-down).

Coordinated and organized sprint team backlog and future release road map based on key dependencies and logical sequence of code development. Managed code implementation, from development to deployment.

Managed Requirements, Resources, Budget, and Schedule in an Agile Environment, for improved User Experience Features.

Managed Product backlog and directed developers based upon priorities set by the Product Owner. Helped manage customer expectations and changes in scope of project.

Testing coordinator : Managed testing backlog and assignments for testing teams. Helped write test cases and build Hardening sprint test plans. Coordinated execution of test plans during hardening sprint and provided metric for bugs found and Burn down charts to the senior management.

Facilitated discussion and conflict resolution. Empowered the team to self-organize. Ensured the team strives to make each increment of functionality potentially ship able product.

Participated proactively in developing and maintaining team standards, tools, and best practices

Identified and remove impediments, prevent distractions that interfere with the ability of the team to deliver the sprint goal.

HMX Group, Des Plaines, IL

SAP Teachnical Lead Dec 2010-July 2011

Lead all business requirement gathering session project team in requirement gathering

Analyzed the current business processes, the new requirements and prepared a high level functional requirements document for OTC activities providing the required technical details to the development team for implementing the solution

Production support and enhancements.

Involved in SD production support activities that includes Remedy tickets.

Enhance the Inbound IDOCS to populate the order reason in the sales order for Dillard’s special

order. Enhance the outbound IDOCS to populate the reason code for Dillard’s special invoices

MOLEX, Lisle, IL

Sr. IS Analyst Dec 2006-Nov 2010

Involved in the implementation of CHM of SAP CRM 2007 and post go live support for SAP (ECC 6.0) and Channel Management Activities.

Involved in the implementation of Ship and Debit for Channel Management

Troubleshooting and monitoring and provided the resolutions to the CRM Middleware issues

Analyze AS-IS client business processes and develop TO-BE business processes. Create functional

and technical specifications.

Experience in ALE and IDoc configurations (Ports, Partner Profiles, and Distribution Model)

Worked in CRM Web Client, Contract Management Transaction Types, Products, Data replication.

Involved in the project management activities like resource mapping, tracking deliverable and KT Plans.

Providing the technical solution/bug fixes.

Interacting with customers for gathering requirements and clarification

Conducting peer code review and testing the codes

Ramsoft systems, Southfield MI

Sr. SAP Consultant Apr 2004-Nov 2006

Configuration of organizational structure

Configuration of SD document types, partner functions, condition techniques

Configuration of Organization Structure like Sale Org, Division, Distribution Channel, Sales Offices etc.

Configuring SD Documents types, Partner functions, Condition types, pricing procedure, Billing documents types, Account determination, output types

Looking after Master Data related issues like Customer Master, Material Master etc.

In the final preparation involved in Unit testing, Integration Testing, and Final UAT using real time data in Pre-Production

Coordinating with co-located team in day-to-day resolving service tickets.

York Catholic District School Board, Toronto ON

Sr. IT Analyst Mar 2001 – Mar 2004

Involved in development, configuration, testing and support of SAP FI/CO, SD, MM, HR applications

Involved in upgrade project of SAP from R/3 4.0B to 4.6C.

Troubleshooting production issues and providing resolution to end users

Involved in developing A/P and A/R Interface

Involved in developing an authorization profiles and security roles for the users

Involved in UAT, Regression testing, Run time analysis, and UAT

Origin Technology, Dallas TX

Sr. SAP Consultant Apr 1998 – Jan 2001

Involved in developing EDI interface.

Implementing SAP R/3 for a multi-national company involved in production of oil and natural gas

Developed Inbound and outbound programs

Gathered the client requirements and the scope of the project

Developed interactive reports for production planning/sales requirements, inventory and material transfers, spot order volumes, Freight carrier payment, Sales Requirement

Involved developing the functional spec for AP, AR, GL, Credit Exposure, Customer Master, and Vendor Master Interface and developing the interface for the same.

KONI Ameritech, Atlanta GA

SAP Consultant

Client IBM: May 1997 – Apr 1998

Developed various SAP outbound and Inbound interfaces

Enhance the SAP using Screen painter and Menu Painter.

Educations

B.S. in Electronics from Mumbai University INDIA

Skills

SAP Cloud for Customers

SAP CRM: Trade Promotion Management, Claims, Bill backs, Fund Management, Liability/Accruals, Prepayments, Expense posting, Deductions/Settlements, Checks/Settlement, Sales-Org Set-up, define objective type and tactics. Integration of “bolt-on” solutions to SAP, Marketing planner, Partner determination, CRM Middleware monitoring and troubleshooting. Marketing Calendar, Sales module.

SAP SD Pricing: Evaluate, Fine tune and build Condition Types/Access Sequence/Procedures

Technical skills: SAP ECC 6.0, SAP CRM 7.1, Bex Analyzer, SAP BW, Sap AFS 6.0, CRM Web UI

Cross Applications: ALE, IDOC, EDI, BAPI, BADI and Enhancements, RFC, LSMW, ABAP Objects.

Other SAP Modules: MM, PM, FI,CO, HR

ETL tool: Business objects (Data Integrator)

Project Management Tools: Microsoft Visio, Microsoft Project, JIRA

Certificates

PMI-ACP – Agile Certified Practitioner

SAP Certified ABAP Consultant

Training

Agile Project Management

CR500 – SAP CRM Middleware

ICP600 – SAP CRM Trade Promotion management

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