Sarah Beth Brown
Katy, TX 77449
acuj0u@r.postjobfree.com
OBJECTIVE:
Searching for an Inside Sales Supervisor/Manager, Account Manager or Business Development position with a major growth oriented company, which offers diverse job responsibility and long term career opportunity.
CAREER SUMMARY:
Highly personable Inside Sales Professional with over ten years of experience in account management, quoting, order processing and data research for competitive pricing.
Developed/maintained strong relationships with customers.
Talent for identifying customer needs and presenting appropriate product and service offerings.
Extremely detail oriented and organized; excellent at multitasking and time management.
Demonstrated the ability to gain customer trust and provide exceptional follow up, leading to increased repeat and referral business.
Coordinated international shipments dealing with freight companies, customs documentation, and international invoices for both large and small shipments.
Proficient with Microsoft Office System (Including Microsoft Word, Microsoft Excel, Microsoft Power Point, and Microsoft Outlook) also type.
Proficient in Global Shop for quoting, order entry, reporting, issuing RMA’s and inventory searches.
Liason between our agents on all international tenders
AREAS OF EXPERTISE:
Inside Sales
Sales Management
Customer Development
API, ISO & Internal Audit
Quotes
Budgets
Contract Review
Coach & Mentor
Leadership
Team Builder
Self-Motivated
Detail Oriented
Organizational skills
Results Oriented
Project Focused
Time Management
Problem Solving
Written/Oral Communication
PROFESSIONAL EXPERIENCE:
Inside Sales Supervisor March 2011 - Present
American Block, Houston, TX
Manage and train Inside Sales team
Interface / Communicate with outside sales staff
Attend weekly sales meetings to discuss quote and order activity
Attend weekly sales meetings to discuss quote and order activity
Successfully prepared for and passed every API, ISO & Internal Audit
Run any sales reports that are requested by management and ensure reports on weekly order bookings and quote activity are run and sent out by Administrative staff
Quote Capital Equipment and Sheave Inquiries
Review all Capital Equipment and Sheave Purchase orders / Sales Orders for Accuracy
Handle incoming phone requests by customers
Request QC Documents for customers & follow up to be sure they are sent
Interface with other departments
Trouble shooting any issues that arise
Inside Sales/Account Manager 2005 - 2011
DSC CAD CAM, Houston, TX
Corresponded with customers regarding quotes for CNC programming, picked up/dropped off drawings and related materials.
Handled invoicing and collections.
Note: This was a part time position for a family owned business.
Inside Sales Manager 2002 - 2005
ROVSCO, Houston, TX
Prepared quotes for ROV components as well as other items requested by customers.
Maintained a detailed spreadsheet of all items quoted and subsequent order information.
Handled all interviews for new hires including developing testing for accuracy before hiring new employees.
Processed orders as needed and worked in shipping/receiving if required.
ROVSCO did not use an ERP software so all quotes/orders were processed using Word
EDUCATION:
Bachelor of Science – Psychology, Wofford College, Spartanburg, SC 2000
ØBonner Scholar, Bonner Fellow, on Governing Body for Bonner Scholars at Wofford College.
REFERENCES:
Available upon request