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Sales Inside

Houston, TX
April 28, 2016

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Sarah Beth Brown

**** ******* ****** *****

Katy, TX 77449



Searching for an Inside Sales Supervisor/Manager, Account Manager or Business Development position with a major growth oriented company, which offers diverse job responsibility and long term career opportunity.


Highly personable Inside Sales Professional with over ten years of experience in account management, quoting, order processing and data research for competitive pricing.

Developed/maintained strong relationships with customers.

Talent for identifying customer needs and presenting appropriate product and service offerings.

Extremely detail oriented and organized; excellent at multitasking and time management.

Demonstrated the ability to gain customer trust and provide exceptional follow up, leading to increased repeat and referral business.

Coordinated international shipments dealing with freight companies, customs documentation, and international invoices for both large and small shipments.

Proficient with Microsoft Office System (Including Microsoft Word, Microsoft Excel, Microsoft Power Point, and Microsoft Outlook) also type.

Proficient in Global Shop for quoting, order entry, reporting, issuing RMA’s and inventory searches.

Liason between our agents on all international tenders


Inside Sales

Sales Management

Customer Development

API, ISO & Internal Audit



Contract Review

Coach & Mentor


Team Builder


Detail Oriented

Organizational skills

Results Oriented

Project Focused

Time Management

Problem Solving

Written/Oral Communication


Inside Sales Supervisor March 2011 - Present

American Block, Houston, TX

Manage and train Inside Sales team

Interface / Communicate with outside sales staff

Attend weekly sales meetings to discuss quote and order activity

Attend weekly sales meetings to discuss quote and order activity

Successfully prepared for and passed every API, ISO & Internal Audit

Run any sales reports that are requested by management and ensure reports on weekly order bookings and quote activity are run and sent out by Administrative staff

Quote Capital Equipment and Sheave Inquiries

Review all Capital Equipment and Sheave Purchase orders / Sales Orders for Accuracy

Handle incoming phone requests by customers

Request QC Documents for customers & follow up to be sure they are sent

Interface with other departments

Trouble shooting any issues that arise

Inside Sales/Account Manager 2005 - 2011

DSC CAD CAM, Houston, TX

Corresponded with customers regarding quotes for CNC programming, picked up/dropped off drawings and related materials.

Handled invoicing and collections.

Note: This was a part time position for a family owned business.

Inside Sales Manager 2002 - 2005

ROVSCO, Houston, TX

Prepared quotes for ROV components as well as other items requested by customers.

Maintained a detailed spreadsheet of all items quoted and subsequent order information.

Handled all interviews for new hires including developing testing for accuracy before hiring new employees.

Processed orders as needed and worked in shipping/receiving if required.

ROVSCO did not use an ERP software so all quotes/orders were processed using Word


Bachelor of Science – Psychology, Wofford College, Spartanburg, SC 2000

ØBonner Scholar, Bonner Fellow, on Governing Body for Bonner Scholars at Wofford College.


Available upon request

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