Manager Customer Service

Phil Boetcher

*** ******* ******, ******, ** ****2 706-***-**** *********@*******.***

Accomplished Builder, Operations, Logistics, Inventory, Warehouse, Supply Chain, Materials and Project Manager

Strong management and analytical skills

Strong organizational skills Extremely cost conscious and detail oriented Excellent communication and problem solving skills

EDUCATION

Valdosta State University, Valdosta, GA BBA, Business Management

PROFESSIONAL EXPERIENCE

McCann Aerospace Machining Corporation, Athens, GA June 2008 – November 2015

Internal Logistics & Material Handling Manager

Managed Expediting of all raw material and tooling required to facilitate production requirements

necessary to meet customer demands and deadlines

Oversaw all warehouse operations (receiving, cutting, storage, distribution of all raw material)

Directed handling and usage of all machine fixtures and tooling required in manufacturing of over

3,000 different machined parts on over 60 CNC machining centers

Facilitated in scheduling production with customer advocates based on needs and capacities

Regulated flow of all machined parts from shop to Quality Control, Product Finishing, Assembly,

and Shipping and managed all parts in WIP

Executed and implemented AS9100, Lean and ISO Quality Management Systems

Managed and Navigated software to include Infor Visual ERP, Microsoft Office and Excel

Phil Boetcher Homes, Inc., Bogart, GA 2003 – 2008

Owner / Operator / Contractor

Managed all aspects of residential home construction business

Consulted with customers on custom designs, specifications, cost estimating, and contracts

Provided accurate cost analysis from material takeoffs of blueprints

Secured and supervised subcontractors, continually tracking material and labor costs

Focused on quality and excellent customer service, completing projects on time and on budget

Moultrie Post Form, Inc., Moultrie, GA 1998 – 2003

General Manager – Production / Operations / Warehouse

Manufactured residential, commercial, and institutional cabinetry, fixtures and case goods

Calculated materials needed for all projects from blueprints and specifications

Evaluated and determined all labor costs to insure profitable production and margins

Purchased raw materials, scheduled production, staged assembly, managed shipping/receiving

Motivated and managed all employees for utmost Production, Quality Assurance, and Safety

(maintaining company policies and OSHA regulations)

Consistently adhered to AWI specifications

Contact this candidate