Houston TX *****
Management professional with extensive experience in the development, motivation, and leadership of personnel. Exceptional background in property and management. Expert in analyzing operations and implementing effective system, and processes to improve organizational performance. Outstanding communications skills that ensure subordinates have a firm understanding of the task requirements to successfully achieve and exceed objectives. 10 Years’ leasing office working experience.
Customer Management experience in variety of Industries
Fluent in English, Urdu
Diplomatic experience, conscious of cultural difference
Excellent under pressure and delivering desired results
Processed forms, reports, and documents timely and efficiently
Created letters, memos, email, and ads
Served at busy front desk by courteously answering multiple phone line
Grave rental receipts and copies of lease agreements for resident
Provided successful customer service to resident and guests
Greeted guest and provided information about community
Posting Rent take to bank Dpeosit
AMSI, Rent Roll, Onsite, Yottareal, PMPro, Blue Moon, Photoshop,
(English) TAA / Fair Housing Laws and Regulations
Lease Hawk and Grace Hill
Proficient in Microsoft, Word, Excel, Outlook, Power point PROFESSIONAL EXPERIENCE
Adara Communities Yorktown Apartment March 2013 – Present Leasing Associate
Responsibilities and Achievements 655 units’ property
Received customers cordially by greeting them and providing them with information on vacant properties available for rent.
Asked questions and held long discussions with the clients to assess their needs regarding properties.
Made sure all related forms were properly completed by the applicants – Assisted them in completing the process correctly.
Evaluated credit reports of clients to ensure whether they fall under the established guidelines for buying properties.
Conducted several background checks on the clients prior to signing any contract.
Resolved customer queries and doubts over the phone and in personal meetings.
Maintained and documented accurate records of new and existing customers for future business purposes.
Performing a background check on tenants before leasing. Arden Wood Group
Catalina Apartment (December, 2006 – November, 2012) Leasing Consultant 332 units property
Scheduled appointments for customers interesting in renting offices, shops, and apartments
Helped customers in taking a tour of the premises
Drafted lease paperwork’s
Verified customer's information necessary for lease agreement
Worked with the marketing team in order to promote properties for leasing
Closely monitored the behavior of residents to ensure proper use of the leased properties World Food Ware House
Cashier (March, 2006 – November, 2006)
Handling register, taking care of customers, and Stocking. EDUCATION
High School Diploma
Marque Learning Center Houston
Associate in Arts
Government Girls College Pakistan
Diploma Information Technology Pakistan
Keep myself and staff motivated with positive attitude
Great public speaker
Work excellent in fact-paced and team-focused environment
Quick learning, strong time management and adaptable