ALLISON NICHOLE BAILEY
Baytown, TX 77523
To obtain a challenging career with a company that will allow me to utilize my acquired skills and experience.
COMMUNICATION AND INTERPERSONAL SKILLS
Able to multi-task in a fast paced environment
Provide customers with professional service and assistance
Experience with large volumes of calls
Excellent verbal and written communication skills
Motivated, dependable, and willing to accomplish any task given
Quick to learn new tasks and develop new skills
Work effectively as a member of a team or as a team leader
Work effectively in multiple operating systems including, Windows 95/98, Windows XP and Windows 7
Skilled in the use of Microsoft Office and Microsoft Excel
Experienced in the use of Peachtree Accounting Software.
2007-2011 Mary G. Montgomery High, General Studies, High School Diploma
06/2015-04/2016 Woodforest National Bank Baytown, TX
Process a variety of customer transactions accurately and efficiently
Perform opening, closing, and other branch duties such as cash and vault balancing
Complete logs, reports, audits, and control checks.
Open and perform account maintenance on certificate of deposits, consumer and business accounts; assist with courtesy and collection calls as needed
Address customers questions and concerns by phone and in person
Warmly greet, engage, and develop good professional relationships with customers and host retail partners.
04/2013-03/2014 Spherion Mobile, AL
Greet customers with a pleasant and friendly attitude
Answer telephone and direct to appropriate person
07/2012-04/2013 Cowboys Corral Mobile, AL
Take orders from patrons for food or beverages.
Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
Collect payments from customers.
12/2008-12/2011 Bay Area Screw and Supply Mobile, AL
Answer incoming calls
Page, email, fax very detailed and accurate messages
Heavy data entry
File and alphabetize neatly, important documents
General office duties
07/2007-12/2008 The Fresh Market Mobile, AL
Assist customers in checking out groceries
Greet customers and assist in needs while keeping a positive attitude