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Customer Service Administrative Assistant

Houston, TX
April 26, 2016

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Toi Brady


***** ********* ***** *** **

Houston, TX 77035

Career Objective: To secure an office support position in a fast paced company with considerate advancement for a dedicated individual with leadership abilities and a hard driven team player

Employment History:

2/13-2/14 Kingspoint Provider Services Houston, TX

Healthcare Provider: Provide routine, personal healthcare, such as bathing, dressing, or grooming, to elderly, convalescent, or disabled persons in the home of patients or in a residential care facility.

6/7-4/10 U.S. Risk Inc. Houston, TX

Receptionist: Responsible for interception of inbound calls for multiple phone lines while routing phone calls to extensions, creating work orders and other clerical duties.

8/05-6/07 Omni Houston Hotels Houston, TX

PBX Operator: Handled multiple phone lines while routing calls to guest rooms and extensions. Operate telegraph equipment and satellite communications equipment, PBX switchboards to facilitate connections and monitor an automated system in which callers place collect calls.

10/01-5/03 Memorial Hermann Hospital Houston, TX

Administrative Assistant: Greeting patients and visitors, logging patient information, answer phones, confirm and schedule appointments, daily reconciliation of funds for completed transactions, insurance verification and other clerical duties.


1990-1994 Willowridge High School Houston, TX

Interests & Skills: Excellent verbal and written communication skills, proficiency with computers; able to pick up new programs quickly, Microsoft Office 7, PowerPoint, Epitome, Word, Image-Right and Windows.

Exceptional analytical thinking skills, able to work independently as well as with others. 21 years combining experience in customer service and clerical duties in hospitals and medical environments

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