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Customer Service Sales

Location:
South Korea
Salary:
2,200,000
Posted:
April 26, 2016

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Resume:

JASMIN JIMENEZ

acuifo@r.postjobfree.com

Cebu City Address: Rm. F-3, 3rd Flr.,

King Solomon Lodge, Jones Ave.,

Cebu City 6000

Manila Address: Suite 24 B, Paseo Parkview

Tower I, Valero St. Makati City

1227

(63-930-***-****

(63-995-*******

CAREER PROFILE

From February 15, 2015 up to present

Writer

Cebu Mabuhay Magazine

Duties and Responsibilities:

To write an Article about Personality Development on its Entertainment page

From Jan. 10, 2014- Jan. 10, 2015

Reservation Representative

Interglobe Technologies Inc.

One World Bldg. Upper Mckinley Hill, Taguig City

Duties and Responsiblities:

Consistently selected to assume Customer Service Roles. Proactively approach account and business challenges, applying problem solving skills, teamwork, persistence, and resourcefulness to achieve positive results. Providing resolution for a great Customer Service scores. Experience includes managing sales professionals in handling inbound and outbound calls; boost on sales strategies and proper call handling that may result to Customer Satisfaction; consensus builder.

Relationship Building Influencing:

Proven ability to quickly cultivate relationships with colleagues, domestic and international reservation agents, impact and rapport was developed.

Development:

Adept in developing and executing strategies that increase sales and stats; Identify and specialize on growth opportunities through analysis, product expertise, sound work related ethics and instincts.

ENGLISH LANGUAGE ONLINE

TEEI (Telephone Easy English Inc.)

Native English Teacher/ Trainer

2011- 2013

Market Asian students to study English with us through Level Testing

Frequently trained EFL s into proper lesson planning and call flows.

Conduct monthly meetings with Managers down to Team leaders.

Forwarding Monthly Sales Report directly to the Superior.

From Year 2004- 2011

Native English Instructor

A1 International Language Center

Madrigal Business Center, Alabang- Zapote Rd.

Responsibilities:

Teach English to Koreans, Japanese Students, Singaporeans and Chinese,

Conduct level testing on both Online and Offline Classes, also teach

during winter and summer camp classes.

EDUCATION

Graduated

Master of Arts in Literacy Education

Roger Williams University in Rhode Island U.S.A Sept. 2003

Other Skills Includes:

A blogger. Active on social media. A bookworm and a news reader.



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