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Maintenance Customer Service

Location:
Westfield, NJ, 07090
Salary:
open
Posted:
April 27, 2016

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Resume:

SHELLY FREDERICK

acui7b@r.postjobfree.com

(email is best way to reach me)

347-***-****

732-***-****

SUMMARY:

Proven ability to provide excellent customer service to residents

Communicates well to co-workers, tenants and management

Has a proactive attitude and a strong work ethic

Able to work independently;

Experienced in HVAC; Plumbing; Electrical; Carpentry; Preventive maintenance; Locksmith; and plastering.

EDUCATION

GEORGE WESTINGHOUSE VOCATIONAL & TECHNICAL H.S. 1985

FASHION INSTITUTE OF TECHNOLOGY:

TEXTILE TECHNOLOGY (Job related/sponsored) 1999

UNION COUNTY VOCATIONAL & TECHNICAL SCHOOL

Low Pressure Boilers (job related/sponsored) 2006

LINCOLN TEHCNICAL INSTITUTE 2011

Certifications

410A: High Pressure

Certificate # 606*********

Ø EPA: Universal, Type I, Type II, Type III 2011

WORK HISTORY:

CLP Resources – A TrueBlue Company (Contract)

2015- Present

Porter/Handyman

Client: Contract with CLP is for Newport, Luxury Condo’s & Rentals.

As a Porter/Handyman, works to make sure that the buildings are neat, clean, free from clutter and safe.

Interpersonal Skills: Communicates with a friendly attitude to staff and residents.

Mechanical Skills: Works with industrial equipment like floor buffers, industrial floor washers, and fix small building problems, light maintenance. Picking up trash, sweeping, mopping, vacuuming, using industrial cleaning equipment to clean floors, cleaning and stocking bathrooms

Strength and Stamina: Able to lift heavy objects and spend most of my time outside/on my feet.

Recognized for my ability to get the job done. Also requested to be back up to the Handyman on staff.

Clark Nursing & Rehabilitation Center

2015- 2015

Assistant Maintenance Director

Lead a team of 4 maintenance workers

Meet with Staff Team Leads for weekly status meeting

Daily hands on activities include, but are not limited to:

Interact with nurses, patience, family members in a professional manner

Conduct Daily building engineer reports on steam boilers, sprinkler systems and hot/cold water pumping stations

Inspects lights, door alarms/ wandering alarms (patient related alarms), entrances, restrooms, common areas

Conduct inspections and repairs on patient supplies (i.e. wheelchairs, etc)

Snow removal

Related Management

2012-2014

1st Class Handyman

Perform routine maintenance utilizing building trades, including but not limited to electrical, plumbing, carpentry, HVAC and locksmith functions.

General apartment maintenance such as: replacement of vinyl/ceramic tiles, window balances, light fixtures, faucets, radiators, etc.

Daily building engineer reports on steam boilers, sprinkler systems and hot/cold water pumping stations

Inspected lights, door entrances, restrooms, gymnasiums, common areas and reported back to Resident Manager

Worked on and maintained HVAC units for common area and P-TEC units in apartments

Snow removal

Organize the tools and supplies, determine new inventory and receives deliveries

Lincoln Technical Institute

2010-2011

Fulltime Student:

Course completion in HVAC technology.

Completed all course work, and received Universal Certification and Lincoln Technical Diploma.

Hillcrest Village Apartments 2004-2010

Assistant Superintendent / Maintenance Worker

Hired as a maintenance worker and was promoted to Assistant Superintendent of complex. Rental Housing complex comprised of over 250 apartments, and a 260,000 gallon pool.

Performs routine maintenance utilizing building trades including, but not limited to, electrical, roofing, carpentry, plumbing, HVAC, glazing and pvc, locksmithing, masonry, painting and landscaping, pool maintenance, and monitoring four (4) Cleaver Brook Boilers.

Used heavy equipment for the purpose of weed and grass control, snow removal, landscaping, grading, trenching, etc.

Used power hand tools and ladders to performed general construction tasks such as new work, remodeling (bath and kitchen), repairing, existing building or subdivision, modifying walls, doors, modular partitions, ceiling etc

Maintains spare parts inventory (shop) for the building repairs for apartment maintenance.

Inspected lights, door entrances, rest rooms, pool area and common grounds. Reports any problems back to the Superintendent of any building or grounds condition that required immediate action.

Documents all work in the form of work order, log book and p.m. order.

Kept worksite clear, free of debris and maintained safe conditions at all times in maintenance workshop and on the grounds.

Operate a motor vehicle to transport men and material as required

Performs other related duties as assigned.

On call for emergency nightly maintenance duty. Resolved all emergency maintenance calls for tenants that included: heat & cooling issues, plumbing, fire monitoring.

Interacted with all tenants, management and fire marshals.

W. Gamby & Co.

1998 – 2003

National Account Executive

Attended Fashion Institute of Technology (FIT) to learn about the different types of materials that the company had to offer.

As a finished-goods Account Executive interacted with national clients to sell finished good. Generated new business by cold calling, networking and following up on leads. Maintained existing business accounts.

Grade raw textile for milling imperfections. Manage the shipping department for national and international sales

MJR ASSOCIATES

1995-1998

Sales Rep/Mailroom Worker

Cold called for new business.

Speak to candidates going out on business interviews.

Managed the shipping department.



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