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Manager Customer Service

Location:
Clarksville, IA, 50619
Salary:
$14
Posted:
April 27, 2016

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Resume:

Jessica A. Shearon

*** *. ******

Clarksville, IA 50619

319-***-****

Objective: I am seeking to work for a company with solid work ethics and the promise of advancement for my remaining years of employment status.

I have many years of experience in the retail industry. I am not afraid of hard work and believe that with my diverse experience and work ethics I will be a great asset to your company.

Retail Experience:

Walmart Store #1005; Waverly IA; October 2006 to January 2016

HBA/Pharmacy/Cosmetics: Was responsible for zoning and recovery in these areas to get store ready for the next day’s operations.

Electronics/Photo Lab/Connections Center Departments: I was responsible for assisting customers with their questions concerning electronic equipment. I assisted customers with their photo purchases and development. I was in charge of assisting customers in their cell phone purchases and service plans.

Sporting Goods Acting Department Manager: I was responsible for merchandising in stock levels to minimize shrink of product, price changes, and stocking of merchandise for better customer experience and assisting customers. I was also responsible for the selling of fishing and game licenses to customers.

Housewares Acting Department Manager: I was responsible for merchandising in stock levels to minimize shrink of product, price changes, and stocking of merchandise for better customer experience and assisting customers.

Sporting Goods/Stationary/Toys Departments: Was responsible for stocking and maintaining these areas for a better customer experience and assisted customers as needed.

Grocery Department Manager: Merchandise product for better customer experience; maintain the Merchant Screen; maintain in stock levels of merchandise to minimize shrink of product; and assist customers as needed.

Garden Center Acting Department Manager: Merchandise product for better customer experience; maintained in stock levels on the sales floor; assist customer needs; kept the department assigned to me neat, clean, and organized.

Sporting Goods/Hardware: Was responsible for stocking and maintaining these areas for a better customer experience and assisted customers as needed.

Overnight Customer Service Manager: : I was responsible for merchandising in stock levels to minimize shrink of product for better customer experience at the front end of facility; in charge of maintaining money levels in cash drawers and open and close procedures for overnight and morning shifts; and responsible for ensuring the cashiers were assisting customers for a better customer experience.



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