SUMMARY

A determined and motivated professional with expertise in Agile and Waterfall methodologies, resource and budget management for project releases cycle. Proficient in Software Development Life Cycle (SDLC) and Agile plan, management and execution of varied software development and IT systems development and customization projects.

BUSINESS AND TECHNICAL SKILLS

VersionOne Windows 7 Requirements Management Agile and Waterfall Methodologies

TFS Windows XP Change Management Activity Diagrams

Scrum Board Windows Vista Project Management Flow Diagrams

Process Diagrams MS Project SharePoint SQL Server 2008

Lotus Notes MS Office CQ5 SQL Developer

CERTIFICATIONS

Scrum Master Accredited Certification Certificate ID: 933*********** October 2015

Scrum Product Owner Certification Certificate ID: 522*********** October 2015

Certified Scrum Master – Scrum Alliance Certificate ID: 000520997 April 2016

EDUCATION

University of Richmond, Richmond, VA August 2008

Masters of Liberal Arts (MLA) in Public Policy and Social Issues

Old Dominion University, Norfolk, VA June 2006

Bachelors of Arts in Economics

PROFESSIONAL EXPERIENCE

Brillio February 2016 - Present

Freddy Mac, Mclean VA

Project Manager/ Scrum Master

Agile Scrum

oFacilitate scrum ceremonies (grooming, sprint planning, retrospectives and daily stand-ups)

oProtect team from over-commitment, manage backlog, prioritize resolution of defects/bugs

oManage the lifecycle of code development, from ideation to sprints to deployment

oWorked with business to define priorities and communicated with the teams

oCommunicate with other management, engineers, product managers and support specialists on product issues

oTrack and communicate team velocity and sprint/release progress using VersionOne

Process Improvement and Team Empowerment

oContinuous improvement of Agile methodology to increase productivity of Scrum teams and the quality of deliverables

Capacity Planning

Manage user story scope change

Clarification of requirements

oEmpowered teams to self-organize and grow cross-functionality

Collaboration of cross-functional teams in Scrum of Scrums held twice a week

SNL Financial, Richmond VA November 2014 - August 2015

Project Manager II

Agile Project Release Cycle Forecasting

oCollaborated with Product owners and Associate Directors to define the scope of the release cycle and budget resources

oGroom user stories in the backlog, defined dependencies and distribution of user stories amongst teams in a given sprint using TFS.

oDefined and translated acceptance criteria from business to technical SQL queries.

oChange Management - change requests in TFS of software used for delivery of web enhancements

Process Improvement

oCoordinated release cycle review sessions with associate director, product owner discuss priorities and risks

oDefined UAT process with the business to create UAT scenarios and test cases.

o Improved QA process to ensure quality of product.

Training and Development

oTrained new hired project managers on Hydra system and writing Hydrobs

oTrained UAT to be liaisons between the stakeholder

oTrained developers on structure and function of entry systems and distribution of data across multiple databases

Resource Task Management

oDrove agile standup ceremony

oResource allocation based on resource availability

oReported on project progress and expenditure to project owners on a weekly bases

SNL Product Support

oManaged delivery and fixes of reporting solutions

oData analysis using SQL

oManaged and reported on customer experience of solutions

Artech May 2014 - September 2014

Genworth Financial, Richmond, VA

Project Manager/ Sr. Business Analyst

Agile Project Schedule and Plan

oWorking with directors to plan user stories to be worked in particular sprints of release cycles

oScheduling of user stories based on the budget available to be allocated to development team

oWorked with several internal organizations on project deliverables

oChange Management - change requests on method of delivery of insurance to clients

Resource task management

oDrove standup meeting to track user story progress and identified potential risks to delivery

oConducted daily meetings with offshore development team to determine dependencies and barriers

oDaily tracked the resource burn down chart

Business systems requirements

oDocumentation of business requirements from stakeholders

oData fields operational risk and control analysis

oSystems field data mapping across multiple systems

Web UI Designing in CQ5

oWebsite redesign using CQ5

oFacilitated and collaborated in UAT efforts with stakeholders

Daybreak IT Solutions August 2013 - May 2014

Capital One, Plano, TX

Project Manager/Business Analyst

Agile Project Management

oIdentified approach to resolve errors in client insurance information reporting to the Credit Bureau

oDelivered solutions to errors in field reporting to Credit Bureau

oRisk management to intermediate system data transfer

oGuided the home loans business analysts in researching root cause of reporting errors

oBusiness Systems Requirements gathering

oAnalysis of error files from the Credit Bureau

oDesigned process maps of fields reported to the credit bureau to determine errors in reporting

oGap analysis of data fields

RBS, Richmond, VA

Project Manager

Waterfall Project Schedule and Plan in MS Project

oCollaborated with multiple managers from multiple teams to gather business requirements

oConducted business and functional requirements review and signoff sessions by stakeholders

oCreated flow charts and process maps in MS Visio

oRequirements matrix systems maps and data analysis in Excel

ikaSystems, Southborough, MA August 2012 – April 2013

Business Analyst

Presented ikaSystems Claims product to ika clients

Managed and reported on customer experience of solutions

Managed the checkrun process

Created functional documentation of multiple processes within the ika claims system for training purposes.

Conducted training sessions of new implementation of ika claims system

Conducted backend solutions testing for ika clients

Monitor project progress and performance, report key issues and risks

Code X. Inc. February 2010 - June 2011

Transfield Services, Richmond, VA

Project Manager/Business Analyst

Managed Waterfall Team

oCombined all logistic elements of a project using Kronos Workforce Central

oCreated and updated the project plan on MS Project

oPlanned and tracked schedules and milestones using MS Project

oProvided support in the activity with traceability metrics for the testing effort using QC or Excel

oDefect tracking and test management using QC 11.0

oMaintenance support on Kronos Workforce Central and Career Builder

oManaged delivery and fixes of reporting solutions

Code X. Inc., Richmond, VA

Project Manager

Managed Waterfall Team

oMaintained the applications to deliver periodic fixes and enhancements in systems migration efforts

oFacilitated Q&A sessions with clients and stakeholders to consolidate business requirements

oConducted feasibility studies, developed project implementation plans and secured sign-offs

oDefined the project scope and metrics using MS Project

oConducted the working group meetings for status reports on tasks, issues and risks

Sears Holdings Corp., Virginia Beach, VA February 2009 - January 2010

Assistant Manager

Analysis of behavioral trends to assist in training associates in compliance with business demands

Training manual documentation

Updating company policies and procedures

Analysis and floor design of multiple apparel departments

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