Administrative Assistant Customer Service

Location:

Toledo, OH

Salary:

40000

Posted:

April 27, 2016

Contact this candidate

Resume:

Susan M. Harper

**** ******* #*

Maumee OH *****

Phone #567-***-****

acui3e@r.postjobfree.com

Objectives

Seeking a career opportunity in administrative support that requires demonstrated skills in communication, proficient word processing and customer interface in a professional environment.

Strengths

Strong interpersonal communication and organizational skills.

Excellent time management, highly adaptable.

Ability to handle a diverse range of activities and tight deadlines.

Conscientious, enthusiastic, dedicated, creative and highly motivated.

Loyal and dependable.

Related Experience

Toledo Integrated Systems (May 2010 – Present) – Sales/Customer Service

Holland, Ohio

Handling position of receptionist.

Responsible for all customer follow-up; status of order and the tracking of the shipment

Responsible for all customer order processing.

Responsible for providing customers Return Material Authorization forms and numbers when sending in monitors, auto cells or load cells for repair/evaluation/calibration.

Responsible for providing customers, potential new customers and our representatives proposals for standard products; tonnage monitors, auto cells and die protection accessories.

Prepares and organizes library for all product manuals.

Responsible for tracking the rental of our auto cell load cells.

Responsible for the preparation and distribution of the company sales report.

Gallon, Takacs, Boissoneault & Schaffer Co., L.P.A. (August 2008 – May 2010) – Administrative Assistant

Toledo, Ohio

Responsible for timely filing of all disability and supplemental security income appeals for all clients in a timely manner.

Provide administrative assistance to paralegal and all social security department attorneys.

Responsible for filing 1696 representative packages to Social Security and the Office of Disability Adjudication and review for all client hearings.

Responsible for obtaining all necessary forms from all clients for all Social Security purposes.

Responsible for submitting post-hearing, Appeals Council and hearing medical record information for clients in a timely manner and with ALJ deadlines.

LublinSussman Group, LLP (November 2007-April 2008) – Administrative Assistant

Toledo, Ohio

Handling position of receptionist.

Managed partners appointment and daily activity scheduling ensuring the most effective and efficient use of time.

Facilitate confidential filing for all clients.

Responsible for the distribution of the daily mail and faxes received.

Responsible for the organization and mailing of all client tax forms, vouchers and personal information.

Provide administrative support to all partners.

Administered seminar/conference scheduling including travel arrangements for all employees.

University of Toledo Medical Center – Medicine Clinic (January 2007 – September 2007) – Record Tech II

Toledo, Ohio (October 2008 – December 2008)

Handling position of Record Tech to help operation of record room in the Medicine Clinic.

Daily maintenance of patient charts including pulling and prepping for clinic visits for approximately 10-15 doctors per day.

Facilitate confidential filing for patient charts.

Pulling charts for daily requests for the triage nurse and others.

Responsible for the distribution of daily mail and faxes received.

Prepare and maintain Excel spreadsheets.

University of Toledo Physicians (April 1999 – June 2006) – Administrative Assistant

Toledo, Ohio

Responsible for various human resource functions including recruitment, scheduling interviews, COBRA notification, completion of new hire paperwork including all tax forms, health insurance applications and I-9 forms, preparing performance appraisals maintaining confidentiality at all times.

Daily maintenance of physician/employee charts. Supervised physician/employee chart room and facilitated filing of confidential material.

Responsible for the recording and distribution of monthly Finance Committee Meeting, Billing Team Meeting and weekly Managers Meeting minutes.

Administered seminar/conference scheduling including travel arrangements for all employees.

Prepare and maintain Excel spreadsheets

Provide administrative support to all managers.

Responsible for ordering, receiving and releasing all office supplies utilizing the purchase order module through the Solomon Purchase Order System.

Office Skills Personal Computer & Software Skills

Typing (80+ wpm) Microsoft Windows for Wordgroups

Adding machine (13,000 sph) Microsoft Works, Microsoft Word 97, Excel

Dictaphone Word, Word Perfect 5.1 for DOS, Medic, COBRA

Telephone Etiquette Assistant, Descriptions Now, GroupWise, PowerPoint

Solomon, Pinnacle and Outlook