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Customer Service Assistant

Location:
Klang, Selangor, Malaysia
Posted:
April 25, 2016

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Resume:

Esotha Vijekumar

Clerk (* year * months)

Delloyd Ventures Berhad

+60-113******* acuhr2@r.postjobfree.com MYR 2,300 Klang, Selangor

+60-113******* / 014-*******

acuhr2@r.postjobfree.com

About Me

Gender Female

Age 30

Telephone Number +60-014-******* / 011-********

Address No 15 Lorong Dato Abdul Hamid 47E, Taman Sentosa, 41200, Klang, Selangor, Malaysia

Nationality Malaysia

Experience

12 years of total experience

Oct 2014 - Present

1 year 5 months

Education

2003

SMK Kampong jawa

Higher Secondary/STPM/"A" Level/Pre-U in Arts Malaysia

Graduation Date 2003

Major SPM

Skills

Advanced : Microsoft Excel 2007, Microsoft Word 2007, Syspro7

Basic : Microsoft Office 2007, PowerPoint

Languages

Proficiency level: 0 - Poor, 10 - Excellent

Language Tamil (Primary)

Spoken 10 Written 10

Language Bahasa Malaysia

Spoken 10 Written 10

Language English

Spoken 7 Written 8

Additional Info

Expected Salary: >MYR 2,300

Preferred Work Location Selangor

Project Clerk

Delloyd Ventures Berhad Selangor, Malaysia

Oct 2014 - Present (1 year 5 months)

Industry Automobile / Automotive Ancillary / Vehicle

Specialization Clerical/Administrative Support

Role Clerk

Position Level Junior Executive

Monthly Salary MYR 1,800

Managing administration office & Handle all incoming calls

Responsible to create new stock code, description for new parts using part number, Bill of material (BOM).

Responsible for record daily attendance. Responsible for Submit activities report, toll bills, medical claim, overtime to account department.

Packing and Prepare commercial invoice for courier parts to overseas.

Arrange meetings follow monthly schedule and email minutes of meeting to related pic.

Responsible for updates APQP (Advanced Product Quality Planning) in SharePoint APQP system.

Prepare weekly report for national & non-national projects, also email to related pic.

Responsible for scan, copy, filling APQP documents, SPTT documents, purchase orders, related project documents and emails.

Able to use syspro7, peopleEES for claims.

Assistant Communication

CITY LINK COURIER SERVICE (M)SDN BHD.

Selangor, Malaysia

Jan 2010 - Jun 2013 (3 years 5 months)

Industry Call Center / IT-Enabled Services / BPO

Specialization Customer Service

Roll Call Centre Executive

Position Level Junior Executive

Monthly Salary MYR 1,600

Handle all incoming calls & requested full details from customer for arrange pickup (document/parcel).

Responsible for explain and give correct information to customer.

Create account in system for new customer and Responsible for record full details in record book.

Arrange for cheque collection. Attach reverse charge form with consignment note.

Follow up the arrangement pickup with branch and logistic.

Training new coordinate for two weeks.

Able to use EEP system. Documentation.

Clerk cum admin assistant

Elentec Malaysia Sdn Bhd Selangor, Malaysia

Mar 2005 - Dec 2009 (4 years 9 months)

Industry Electrical & Electronics

Specialization Clerical/Administrative Support

Role Data Entry Personnel

Position Level Fresh / Entry Level

Monthly Salary MYR 1,400

Managing administration office. Able to do payroll for the company vendors.

Print and update invoice and delivery orders.

Update daily,weekly,monthly report according to invoice and delivery orders.

Update vendors returned quantity details.

Handling vendors payment records and update payment statement to account department.

Responsible to update (keyin) stock check report. Responsible for record daily attendance overtime calculations and handling toll bills for claims.

Filling document,invoice and delivery orders.



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