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Customer Service Manager

Toronto, ON, Canada
April 24, 2016

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** ********** **.


Orlando Cubias


To have a position where I can use my skills and hardworking ability to benefit my employer Experience

Aug.02, 2013 to Present TBN Transport and warehousing Warehouse and distribution manager

. Responsible for daily operations

. Prepared all necessary paperwork for loads being picked

. Daily inventory, shipping and receiving duties

. Monitor and update shipment status on the company’s internal applications

. Communicate pickup and delivery dates and times with carriers on a daily basis. Update Customer Service team on confirmed pick up and delivery dates and times. Rogers Centre

Mar.12, 2012 to present Toronto, On

Conversion Technician

. Replace turf using the necessary machinery

. Wash lines, repair seats, place nets for game day

. Assist with nets and turf issues at home games.

April 27, 2009 to Mar 8, 2013 Petra Designs Toronto, On Facility maintenance worker

Inspected equipment and machinery to be in good working conditions

Cleaning of hallways, carpets and windows

Minor plumbing and electrical repairs

Daily Fire safety system inspections

Aug. 25, 2005 to April 24, 2009 Discount Car and truck Toronto, On

§ Branch Manager

§ Managed 20 staff members

§ Managed a new store and achieved $60.000 revenue on the first month

§ Implemented training course for new recruits speeding profitability. Dec. 23,1993 to June, 16 2005 National Car Rental

Toronto, On

Fleet and Distribution Manager

§ Receive and respond to customer complaints regarding breakdowns of vehicles quickly and efficiently respond to all other telephone inquiries regarding status and supply of vehicles.

§ Daily Fleet reports and Fleet balances with sales associates.

§ Oversee the transport and delivery of vehicles

§ Arrange pickup and transport of out of town and out of service vehicles. Education

1982–1985 Lafayette College El Salvador, CA

§ Administration and Computer Science.

§ English as a second language

1988 1992 George Brown College Sales and Marketing English as a second language


Running, gardening, horseback riding.


English, Spanish, Portuguese


WHMIS certificate, boom lift certificate, scissor lift certificate, confined space training

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