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Customer Service Microsoft Office

Dallas, TX
April 25, 2016

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Videjia Reece

**** ******* **., *******, ** *****

Cell: 505-***-****


Dedicated and focused candidate who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve projects goals. Proficient in Microsoft office including Word, Excel, PowerPoint, and Outlook. I am seeking a role of increased responsibility and growth.


January 2016- Present: Houston community college

Houston, Texas

AAS of Medical Laboratory Technology

August 2012-May 2013: Highland High school

Albuquerque, New Mexico

High School Diploma


Sales Associate

Sally Beauty Supply- Houston, Texas, U.S

January 2015 to Present

Provided outstanding customer service, promptly reported complaints to a member of the management team. communicated effectively and respectfully with all colleagues including customers. mastered point of sale (POS) computer system for automated cashiering; merchandise the store monthly. performed general maintenance duties; including mopping floors, pulling inventory/ restocking the shelves, dusting, wiping down the counter tops. and empting the trash. prepared bank deposit daily, inventory management; executed marketing/public relations campaigns, including new products introductions and existing product development. Complied with federal, state, and company policies, procedures, and regulations.

Server/ Kitchen staff

Brookdale at Valencia- Albuquerque, New Mexico, U.S.

March 2014 to August 2014

Took necessary steps to meet residents’ needs and effectively resolve food and service issues. recorded customer orders and repeated them back in a clear, understandable manner. prepared items according written or verbal orders, working on several different orders simultaneously. promptly reported complaints to a member of the management team. served fresh, hot food with a smile in a timely manner. resolved residents’/ guests complaints promptly and professionally. packaged menu items into to go plates along with drink orders. accurately measured ingredients required for a specific food items. Closely followed standard procedures for safe food preparation, assembly and preparation tools. performed maintenance duties. maintained a neat, well-groomed appearance.

Housekeeping and laundry attendant

Nativo Lodge- Albuquerque, New Mexico, U.S.

June 2013 to March 2014

Provided quality customer service to guests. cleaned and inspected rooms daily as well as worked in the laundry room and delivered linen to every department within the hotel. worked hand in hand with my colleagues ensuring that the guests were satisfied and every issue that may have occurred was resolved.


●Active learner

●fluent in American sign language

●excel spread sheets

●professional and mature

●dedicated team player


●Microsoft office proficiency


Received a merit raise for strong attention to detail, exemplary customer service and team player attitude. prepared financial statements for retail business. worked with customers to define and develop sales for new products within the store.

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